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Social Media Analytics: How to dramatically improve the capabilities within your organization by IBM
February 11, 2013 - (Free Research)
Much of the potential from social efforts isn't fully realized due to an underinvestment in, or misunderstanding of, social analytics. This resource will help you advance your understanding and capabilities in social analytics. Continue on to learn the keys to your social analytics success and explore the four phases of a complete social strategy:
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Developing the right social CRM strategies for improved customer service by Avaya
February 19, 2013 - (Free Research)
Today's exclusive resource examines that steps businesses should take to ensure the seamless integration of social CRM into existing tools and processes. Discover the value you can glean from analyzing and nurturing customer feedback from social media channels.
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The Eight Truths of Social Learning. Now. by SkillSoft Corporation
June 30, 2011 - (Free Research)
This paper seeks to uncover the fundamental requirements for a successful social learning program. Based on early experience with our own social learning tool, this list of eight “truths” has been compiled to provide a foundation for learning professionals who are launching social learning in their organizations.
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Tip Guide: Content analysis tools earn chops in research on social media data by Sybase, an SAP company
December 14, 2011 - (Free Research)
The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data.
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Super themes shaping the ICT agenda in 2013 by ComputerWeekly.com
February 06, 2013 - (Free Research)
Tim Jennings, chief IT analyst at Ovum identifies seven super themes that will shape the ICT agenda for the year ahead.
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Deliver the cloud network: Take a walk in the CLOUD with scalable network by HP & Intel®
April 01, 2012 - (Free Research)
This brochure details the networking requirements for a successful cloud environment. Discover other trends shaping the IT landscape and learn how you can fully leverage them through the use of integrated server, storage, and networking technology.
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Oracle Mobile and Social Service: The Next Step in IAM by Oracle Corporation UK Ltd
November 2012 - (Free Research)
As cloud computing, mobile computing and social computing infiltrate the enterprise, an "identity explosion" is occurring – one which requires a new IAM strategy. This whitepaper explores the next steps in IAM and how to keep your enterprise safe.
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Social Recruiting Guide: How to Effectively Use Social Networks and Avoid Legal Risks by Oracle Corporation
July 2012 - (Free Research)
Social networking sites are some of the most powerful tools available to recruiters today. If you're not sure where to start with a social recruiting strategy, this paper will outline why social recruiting is becoming an imperative for companies today, what considerations you need to be aware of, and what first steps you can take.
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Is Social Media Transforming Your Business? by Oracle Corporation
March 2012 - (Free Research)
It's no secret that social media has changed consumer behaviors – but most companies are struggling to capitalize on the unique opportunities it has to offer. Review this resource to learn how incorporating social media into knowledge management, contact centers, and the Web can substantially enhance your customer's experience.
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Leveraging the Power of Social Media by Oracle Corporation
August 2009 - (Free Research)
Download this free white paper and find out how to "Drive Sales Effectiveness with Enterprise-Ready Web 2.0Solutions," "Harvest Social Knowledge for Customer Service," and learn how "Social CRM Turns Customers into Competitive Advantage."
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Social CRM Comes of Age by Oracle Corporation
April 2009 - (Free Research)
Web 2.0. Collaborative computing. Social media. And now Social CRM. These terms are used interchangeably, and often, to describe the massive transformation taking place across organizations today. What strategies and tools do the newest CRM solutions provide to leverage this new reality? Read this white paper to learn more about Social CRM.
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Making Support Social: Turning Customer Engagement Into Customer Success by Consona Corporation
May 2010 - (Free Research)
Social media is fundamentally changing how businesses and their customers interact. In this paper, learn of some of the broad trends in social media, and then provide specific guidance on how to use social media to deliver support better, faster and cheaper.
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Your September Issue of Information Security Magazine– Readers’ Choice Awards by Information Security Magazine
September 2010 - (Free Research)
In this month’s issue we provide our 5th annual Readers’ Choice Awards for the best security products in the market. We’ve talked with over 1,500 Information Security readers to find what their favorite products are and why. Read through to see which ones take the gold.
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Making Web 2.0 Work for Your Enterprise: IT Deployments by Oracle Corporation
August 2008 - (Free Research)
The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.
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Web 2.0 at Work: Departmental Use Cases by Oracle Corporation
August 2008 - (Free Research)
With the introduction of Web 2.0 technologies into your enterprise, you can greatly increase the value of your company's most important assets. Leading companies are harnessing Web 2.0 technologies and applying them to build their next-generation workplaces.
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Making Web 2.0 Work for Your Enterprise: Internal Deployments by Oracle Corporation
August 2008 - (Free Research)
Making knowledge more visible increases innovation and shortens turnaround times. Increased collaboration accelerates productivity. With Web 2.0, your company transforms into a more-socially connected organization that reacts faster and more effectively to the market.
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Big Data Analytics by ComputerWeekly.com
September 2012 - (Free Research)
IDC explores the initial impact that Big Data is having on organisations, its impact on IT architectures, delivery models and future roadmaps.
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Achieve secure mobile access to enterprise applications by Oracle Corporation UK Ltd
April 2013 - (Free Research)
This brief resource highlights a mobile and social access management platform that offers secure mobile access to enterprise applications by leveraging your existing back-end identity management infrastructure.
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Emerging Trends in Project Management by Global Knowledge
June 2013 - (Free Research)
The technical aspects of managing projects notwithstanding, project managers are increasingly asked to lead the organization in transformative ways. Read on to uncover the top trends shaping the world of project management.
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Presentation Transcript: 'Social Email' Drives 4th Generation Collaboration Solutions by Mainsoft Corporation
February 2011 - (Free Research)
How do we overcome the enterprise 2.0 adoption gap and get people to use document collaboration tools, social networks, and more? And, what can we do today to realize the so-called 4th generation workspace, especially when we have a mixed IT environment? Read this presentation transcript with the two leading experts on collaboration to find out.
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Six Technology Tactics to Promote Corporate Social Responsibility by Epicor Software Corporation
June 2012 - (Free Research)
<p>Read this white paper to learn about a new principle for manufacturers – corporate social responsibility (CSR). Learn how you can look to IT and software strategies to, not only exemplify good citizenship, but to achieve tangible financial benefits throughout your business and supply chain.</p>
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eGuide: Best practices for managing sustainable supply chains by IBM
November 2011 - (Free Research)
Many organizations, from large corporations to small not-for-profits, are eager to jump on the supply chain sustainability bandwagon without fully understanding what such a program means to the organization and its supply chain. In this e-guide, find best practices for managing sustainable supply chains and onboarding suppliers.
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