This report from Ovum warns that enterprises need to recognise that they will need to move to IPv6, even if they have IPv4 addresses available. They should treat IPv6 like any other disaster recovery plan. 

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 

The pressure on businesses to develop strategies which embrace environmental sustainability has increased dramatically in recent years, driven both by concerns about the long-term availability of fossil fuels and the impact of  corporate activities upon the environment. 

This document is part of the Global Knowledge Course Review Series, and the review contained will help you understand which types of information the CCNA certification exam covers. 

Quantum's solutions allow data de-duplication technology to become part of a complete backup and retention solution set that also includes conventional disk backup, tape, and encryption, all supported with common management tools. 

For your IT organization to keep pace with the business, you need a new, faster approach to infrastructure deployment—an approach that increases agility and accelerates time to application value. That’s HP Converged Systems. 

HP is driving the evolution of what we call the Instant-On Enterprise. It is an enterprise that embeds technology into everything it does to better serve citizens, partners, employees, and clients. 

Learn how HP is combining the best new standards-based technologies with a modular architecture that fully optimizes virtualized resources, while meeting business requirements for low total cost of ownership, faster time-to-service, and critical requirements for reliability, IT governance, and compliance. 

Drawing on more than 25 years of leadership in adaptive IT systems, HP now accelerates the creation of virtual resource pools by converging the capabilities of blade systems, mission-critical systems, and scale out systems across the HP ProLiant, Integrity, Integrity NonStop, StorageWorks, and Networking portfolios. 

The HP Converged Infrastructure Maturity Model is part of the HP Converged Infrastructure initiative. Delivered through our unique architectural approach, it creates an environment where all resources and processes are controlled by a shared-services engine that provisions and adapts application environments to respond to business demands. 

Learn how PinkRoccade Healthcare (PRH) implemented a SaaS-based infrastructure to facilitate a high-speed and trustworthy deployment of healthcare applications that use cloud-based services.  PRH made substantial improvements through the use of cloud-based services to advance system management, resource allocation, and achieve data protection.