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1 - 25 of 495 | Next Page

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

Data IntegrationDecision Time:AutomatedTools VersusManual Coding by DataFlux Corporation
May 29, 2012 - (Free Research)
Data integration is changing, no longer relying solely on manual SQL scripts or stored procedures. Read this expert e-brief featuring insight from Rick Sherman, founder of consultancy Athena IT Solutions, and learn how automation, real-time complex event processing, data virtualization and more are altering the process forever. 
(EBRIEF) READ ABSTRACT |

Highlighting Differences Between Retention and Turnover Metrics by SuccessFactors
April 24, 2012 - (Free Research)
Read this white paper to learn the appropriate metrics to use when analyzing workforce turnover and retention data, how to define them, and how to increase their value. 
(WHITE PAPER) READ ABSTRACT |

How to Win Online: Advanced Personalization in E-Commerce by Oracle Corporation
April 25, 2011 - (Free Research)
E-sellers must personalize their customer interactions. Recent studies show that personalization is a highly effective method for increasing consumer lifetime value for online sellers. It can have a direct and positive impact on the core metrics that make up e-commerce success: loyalty, conversion, retention, and average order size. 
(WHITE PAPER) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company)
April 27, 2004 - (Free Research)
As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators. 
(WEBCAST) READ ABSTRACT |

Best Practices in the Call Center: A Customer Touch-Point Methodology, Free Oracle Corporation Best Practices by Oracle Corporation
January 26, 2009 - (Free Research)
One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions. 
(WHITE PAPER) READ ABSTRACT |

Intel IT: Implementing Cloud Storage Metrics by Intel
July 01, 2011 - (Free Research)
<p>You need to have the right metrics in place to measure storage efficiency in your cloud infrastructure. This white paper focuses on three aspects of cloud storage and discusses tools that can help you improve utilization, optimize capacity, and effectively manage costs.</p> 
(WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

Implementing Cloud Storage Metrics to Improve IT Efficiency and Capacity Management by Intel
December 31, 2011 - (Free Research)
Storage capacity utilization metrics provide a framework you can use to analyze and manage SAN storage use across a diverse IT environment. Check out this white paper to explore how capacity metrics can help your organization with efficiency, capacity management, and risk management. 
(WHITE PAPER) READ ABSTRACT |

In Desktop Management, One Size Does Not Fit All by Quest Software
April 19, 2012 - (Free Research)
Discover how you can ease desktop management challenges with granular-targeting criteria capabilities that eliminate the need for complex scripting and Group Policy in this essential resource. 
(WHITE PAPER) READ ABSTRACT |

XenServer and XenDesktop Backups: From Agents, to Backup Scripts, to Doing it the Right Way! by PHD Virtual Technologies Inc.
April 02, 2012 - (Free Research)
Check out this white paper to keep up with the latest in virtual backup operations. Learn about the impact virtualization has on existing backup solutions, discover the potential of agentless backup, learn about an integrated virtual backup and data protection solution and more. 
(WHITE PAPER) READ ABSTRACT |

HP Advanced Information Services For the Vertica Analytics Platform by Hewlett-Packard Limited
January 04, 2012 - (Free Research)
This brief paper highlights how Vertica Analytics Platform has the ability to process massive amounts of data at record speeds and process information for quick access to business intelligence (BI). 
(WHITE PAPER) READ ABSTRACT |

Accelerate Performance in Human Resources by SAP America, Inc.
January 27, 2012 - (Free Research)
This white paper addresses HR challenges and metrics solutions for improving operations. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Web-to-Mainframe Performance of Critical Business Services by IBM
June 2008 - (Free Research)
Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 
(WEBCAST) READ ABSTRACT |

Oracle Exadata Database Machine Warehouse Architectural Comparisons by Oracle Corporation
February 2011 - (Free Research)
Exadata is Oracle’s fastest growing new product. Much of the growth of Exadata has come at the expense of specialized data warehouse appliance vendors. These vendors have published competitive comparisons to Exadata. Continue reading the learn more. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Service Provider Operations: Using IT Service Management Software to Improve 8 Key Business Processes by Autotask Corporation
December 2010 - (Free Research)
This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more. 
(WHITE PAPER) READ ABSTRACT |

Trial: Rational AppScan Standard Edition V8.5 by IBM
March 2010 - (Free Research)
Download Rational® AppScan® Standard Edition V8.5, previously known as Watchfire AppScan, a leading Web application security testing tool that automates vulnerability assessments and scans and tests for all common Web application vulnerabilities including SQL-injection, cross-site scripting, and buffer overflow. 
(ASSESSMENT TOOL)

Presentation Transcript: Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research)
In this presentation transcript, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. He covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Exchange Insider E-Zine vol. 13 – Everything you need to know about Exchange Online retention policies by SearchExchange.com
April 2012 - (Free Research)
In this expert e-zine, explore the numerous benefits of Exchange Online retention policies as well as the PowerShell script necessary to manage and implement them. In addition, discover techniques to repair Outlook Web App 2010, new tools from the Microsoft Exchange team, and the latest Exchange updates. 
(EZINE) READ ABSTRACT |

Three Easy Ways to Achieve and Understand WAN Acceleration with TCP Applications by Global Knowledge
February 2010 - (Free Research)
Software developers write code to power applications that drive today's businesses. Whether you are looking at ubiquitous applications such as Microsoft Word or your own in-house software, chances are that they are not very WAN-friendly. The focus of this paper is to highlight the TCP protocol's shortcomings for WAN transmission purposes. 
(WHITE PAPER) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research)
Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. 
(WHITE PAPER) READ ABSTRACT |

Podcast: Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research)
In this podcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI. 
(PODCAST) READ ABSTRACT |

Disaster Recovery Strategies for VMware Environments by Dell and VMware
April 2011 - (Free Research)
In this webcast, expert Mike Laverick reviews the different disaster recovery options available for VMware infrastructures. His presentation covers VMware Site Recovery Manager, host-based replication technologies, stretching high-availability technologies across multiple sites, and scripting custom solutions using PowerCLI. 
(WEBCAST) READ ABSTRACT |

Overcoming the insight deficit by ComputerWeekly.com
September 2011 - (Free Research)
Learn how you can empower your employees to make the most of big data and data analytics in this executive guide from the Corporate Executive Board. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Reporting & Workforce Intelligence eGuide for HR by Ultimate Software
February 2012 - (Free Research)
With proper business intelligence (BI) tools, human resources (HR) is empowered to gain insight into the company's workforce and thus improve overall business efficiency and financials. Read this e-guide for tips on making the most of your workforce data to make educated business decisions. 
(EGUIDE) READ ABSTRACT |

1 - 25 of 495 | Next Page

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