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Gartner's Magic Quadrant for IT Event Correlation and Analysis by BMC Software, Inc

November 03, 2009 - (Free Research)
Before investing in an event management solution, you’ll want to know how the product will fit within your overall event-to-incident and problem management processes, including workflow, escalation and integration with service desk tools. Gartner assesses the vendor landscape in their latest Magic Quadrant for IT Event Correlation and Analysis. 
(ANALYST BRIEF) READ ABSTRACT |

Magic Quadrant for Endpoint Protection Platforms by Sophos Inc.

May 12, 2009 - (Free Research)
Gartner's Magic Quadrant for Endpoint Protection Platforms assesses a company's ability to execute and its completeness of vision. According to Gartner, Sophos continues to have a strong reputation for support and service from customers and the management interface achieves a good balance of simplicity without sacrificing depth of control. 
(ANALYST REPORT) READ ABSTRACT |

Magic Quadrant for WAN Optimization Controllers, 2009 by Blue Coat

June 30, 2009 - (Free Research)
WAN optimization controllers seek to improve applications performance and reduce bandwidth requirements by intelligently managing traffic across the WAN. This analyst report presents a snapshot of the current market situation as well the results and explanation of Gartner's study of nine separate WOC vendors. Read the full report to learn more. 
(ANALYST REPORT) READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)
In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management. 
(VIDEOCAST) READ ABSTRACT |

Leading Auto Repair Services Provider Boosts Efficiency with Easy-to-Use CRM Solution by Microsoft

July 25, 2008 - (Free Research)
After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 
(CASE STUDY) READ ABSTRACT |

The Renewed Finance Function-Extending Performance Management beyond Finance by SAP America Inc

September 2008 - (Free Research)
In August 2007, CFO Research Services launched a research program to explore the ways in which the role of the finance team has changed in recent years. This report presents the findings of our online survey of 255 senior finance executives. 
(WHITE PAPER) READ ABSTRACT |

Gartner Research Report: Magic Quadrant for Application Delivery Controllers, 2009 by F5 Networks

September 2009 - (Free Research)
The market for products to improve the delivery of application software over networks remains dynamic and innovative. Vendors focused on solving enterprises' most-pressing application problems have become the top players. 
(ANALYST REPORT) READ ABSTRACT |

The Name Game: Malware Naming, Shape Shifters, and Sympathetic Magic by ESET

September 2009 - (Free Research)
Read this paper for an in-depth discussion of malware identification, naming and classification and an exploration of the most useful ways for administrators to detect and analyze threats. 
(WHITE PAPER) READ ABSTRACT |

Magic Quadrant for Secure Web Gateway, 2008 by Blue Coat

September 2008 - (Free Research)
Secure Web gateway solutions protect Web-surfing PCs from infection and enforce company policies. Incumbant providers have been slow to respond to changing demands, while new vendors are struggling to get the right product mix and prove their mettle in the demanding enterprise market. 
(ANALYST REPORT) READ ABSTRACT |

Selling to the C-Level: How to Convince Company Leaders to Buy by ZoomInfo

November 2009 - (Free Research)
This paper examines how to conduct successful C-level sales calls and the psychological strategies and linguistic tactics that help you convince company leaders to buy. Read on to learn the five steps for conducting the successful C-level sales call. 
(WHITE PAPER) READ ABSTRACT |

Customer Relationship Management: The Winning Strategy in a Challenging Economy by Microsoft

April 2009 - (Free Research)
In a growth economy, businesses typically spend aggressively to stoke the growth engine. When money is tight, however, organizations seek more cost-effective ways to nurture their business expansion. This paper explains how organizations can save money over tough times and find themselves better positioned to take the lead when times improve. 
(WHITE PAPER) READ ABSTRACT |

Study Pinpoints Areas of Growth for After-Market Maintenance/Repair/Overhaul Intiaitives by SAP AG

January 2009 - (Free Research)
This study talks about top three trends such as outsourcing MRO, aging aircraft and lean impacting the MRO segment. 
(WHITE PAPER) READ ABSTRACT |

ROI on Network Efficiency: Customer Case Study by Hewlett-Packard Company

February 2009 - (Free Research)
When the State of Kansas Division of Information Services and Communications mandated that all of its departments find ways to consolidate operations and boost staff productivity, its networking services group was ready for the challenge. Read this case study to see what they did. 
(CASE STUDY) READ ABSTRACT |

Top 10 Most Overlooked Causes of Trouble in a Cisco Network by Global Knowledge

November 2009 - (Free Research)
This white paper is a guide to the top ten causes of trouble in a Cisco network and how to address them, but is not intended to be a troubleshooting guide. 
(WHITE PAPER) READ ABSTRACT |

Service Excellence Comes Easy with Antenna Software on Blackberry Smartphones by BlackBerry

February 2009 - (Free Research)
Burdened by slow response times of yesterday's communication technologies, Toshiba America Medical Systems deployed Antenna Software's Field Service Solution to dispatch service calls, help CEs check parts inventory and debrief completed work. The solution had the advantage of integrating with their internal Amdocs Clarify CRM system. 
(CASE STUDY) READ ABSTRACT |

Build Trust by Connecting Security Operations and Compliance by Tripwire, Inc.

September 2008 - (Free Research)
Check out this case study to learn how Vesta implemented Tripwire® Enterprise to continuously monitor IT infrastructure for all unauthorized change, which helps maintain known, trusted, and compliant system environments and ensure audit requirements are met. 
(CASE STUDY) READ ABSTRACT |

Hitachi IT Operations Analyzer Software by Hitachi Data Systems

November 2009 - (Free Research)
Hitachi IT Operations Analyzer delivers all-in-one monitoring for the data center. A single interface provides a view to the availability and performance of servers and network and storage devices on a network. It eases troubleshooting without agents. 
(DOWNLOAD)

VMware vSphere File Recovery Speed Increased by 95 Percent at Isaac Agnew (Holdings) Ltd. by Veeam Software

November 2009 - (Free Research)
Isaac Agnew (Holdings) Ltd is one of the largest car retailers in Northern Ireland. When they needed a fast backup and recovery solution for their VMware ESX environment that didn’t require hours of rebuilding data, they turned to the Veeam Backup & Replication solution. 
(CASE STUDY) READ ABSTRACT |

Cost-cutting strategies for a virtualized data center: Blade servers by Dell, Inc. and Intel

June 2009 - (Free Research)
Implementing the newest blade servers will enable you to decrease power consumption and optimize performance in your virtualized data center. Listen to this expert podcast to learn more about how you can consume less power and cut cooling costs. 
(PODCAST) READ ABSTRACT |

Security on a Budget by Global Knowledge

May 2009 - (Free Research)
We need to establish cost-effective security as a standard practice. This should be a long-term goal, not just one inspired by a tough economy. This paper explores several innovative ideas to help your organization save money on company security. 
(WHITE PAPER) READ ABSTRACT |

TCP/IP Sleuthing--Troubleshooting TCP/IP Using Your Toolbox by Global Knowledge

July 2006 - (Free Research)
Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network. 
(WHITE PAPER) READ ABSTRACT |

Making Quality a Deliverable in Eclipse-Based Java Development by Instantiations

February 2009 - (Free Research)
CodePro AnalytiX as part of a continuous or nightly-build process, seamlessly integrate it into any Eclipse-based Java development environment, or use a combination of the two implementation approaches. 
(WHITE PAPER) READ ABSTRACT |

Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry by Wipro Technologies

April 2009 - (Free Research)
This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner. 
(WHITE PAPER) READ ABSTRACT |

Strategies for Profitable Growth - Aerospace & Defense Manufacturing by SAP AG

January 2005 - (Free Research)
Examine the comprehensive strategies, solutions, and best practices for the aerospace and defense (A&D) manufacturing industry based on technical and business expertise. Learn best practices and strategies for profitable growth in your business. 
(WHITE PAPER) READ ABSTRACT |

Early Lean Adopters Embrace Technology by SAP AG

June 2009 - (Free Research)
Results from Aberdeen Group report, The Lean Supply Chain, indicates that Aerospace and Defense (A&D) manufacturers are 40% more likely to be Best in Class performers - companies that are characterized by having an integrated Lean approach and solution with technology enablers - than their peers from other industries. 
(WHITE PAPER) READ ABSTRACT |

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