Serena Orchestrated Service Management is a process-based ITSM solution that offers reduced TCO, speedy issue resolution,end-to-end visibility and improved user satisfaction. View this two-minute demo to see how and why it is so effective. 

This webcast demonstrates how Serena Service Manager offers a powerful, process based approach to orchestrating IT Service Management (ITSM). It provides end-to-end service visibility, unifies the IT service delivery experience, and is flexible and adaptable to changing business needs. 

Watch this product demo as it illustrates a typical problem-solving process that can be served by a BI solution that incorporates a deeper level of timely business intel to drive the best possible business-improving decisions. 

See this demo spotlight from IBM Business Partners. View demos on planning, profitability analysis, interactive dashboards and more. Look at real-world examples of how your midsize company can improve performance with IBM Cognos Express. 

Storage Magazine Online is starting off the New Year right – specifically, by covering a few of the major topics, issues and technologies you’ll likely be hearing about quite frequently in 2011 like new storage strategies and hybrid cloud storage. 

With the growing complexity of DMBS environments, malicious threats and compliance mandates, organizations often struggle to effectively safeguard their databases. In this brief demo, learn how you can protect your sensitive data in distributed DBMS environments with a holistic approach to data security and compliance. 

Traditional, manual intensive approaches to application performance management are no longer adequate. In this demo watch the proactive solution set of CA Mainframe Application Performance Management 

Watch today’s webcast to learn about BYO programs and how you can get your organization on its way to adopting one. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

The SAP Portal Site Management app allows you to run multiple portals within an integrated Web content management (WCM) system. Watch this step-by-step demonstration to see just how easy it is to edit an existing Web page using the tool. Learn how SAP Portal Site Management can enhance your portal environment and improve your overall experience. 

The SAP Portal Content Management application allows you to integrate content into workflows and enterprise workspaces of the SAP NetWeaver Portal component. Watch this video demo to learn how the tool helps enhance employee communication and collaboration while streamlining the document management process. 

In this brief video, learn how easy it is to extract customer data from source systems. The data will be cleansed and validated against SAP structures then migrated to ERP. 

This week’s Computer Weekly, we talk exclusively to Tesco CIO Mike McNamara about why the UK's biggest retailer is spending £150m on its online business. And, with the London 2012 Olympics only weeks away; we look at how IT testing is progressing.