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Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 23, 2010 - (Free Research) Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.  (VIDEO) READ ABSTRACT |

Landing Page Optimization: Best Practices to Lift Conversion by WebTrends (E-mail this company) January 31, 2013 - (Free Research) Your landing page is the first thing customers see when interacting with your brand online, and whether or not they are drawn into your site can make or break your campaign. Check out this white paper to learn best practices for landing page optimization, compare strategies for page testing, and more.  (WHITE PAPER) READ ABSTRACT |

TDWI Best Practices Report - Customer Analytics in the Age of Social Media by IBM December 31, 2012 - (Free Research) This TDWI Best Practices Report examines organizations' current practices and future plans for customer analytics technology strategies, with a special focus on how organizations are adapting to challenges- and potential- of social media.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of CA Technologies’ Business Service Insight Solution by CA Technologies. December 07, 2011 - (Free Research) Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.  (WHITE PAPER) READ ABSTRACT |

crystalreports.com: Web-Based Reporting & Information Sharing by Business Objects crystalreports.com is a web-based report-sharing service that allows organizations to instantly share crucial business information with the right people - simply and securely. There is nothing to install, and places no additional workload on IT. It improves decision makers’ ability to make key business decisions based on timely and accurate data.  (SOFTWARE PRODUCT)

Customer Satisfaction with Application Delivery Controller Vendors by Citrix March 01, 2010 - (Free Research) Enterprise Management Associates Report: "Customer Satisfaction with Application Delivery Controller Vendors" - shows how Citrix NetScaler beats F5 and Cisco in customer satisfaction. Discover why Citrix is superior in 16 out of 21 categories and tops the competition in Presales, Tech Support, Product, Technology, and Overall Business Value.  (ANALYST REPORT) READ ABSTRACT |

8 Seconds to Capture Attention: Silverpop's Landing Page Report by Silverpop Systems Inc. August 2008 - (Free Research) It's estimated that up to 50 percent of visitors to landing pages will bail in the first eight seconds. This evaluation explains how putting more effort on nurturing recipients once they hit those landing pages would be time and money well spent.  (WHITE PAPER) READ ABSTRACT |

The Great Software Mind Meld: How “The Cloud” Is Helping Vendors Peer Inside the Heads of Prospective Buyers by Runaware June 2011 - (Free Research) The difference between intriguing software and best-selling software is customer insight from feedback. Read this white paper to learn about a cloud-based analytics solution that for the first time allows software vendors to cull actionable intelligence from reliable, untainted customer feedback.  (WHITE PAPER) READ ABSTRACT |

How to Stop Webpage Speed from Killing your Marketing by Limelight Networks, Inc. April 2012 - (Free Research) The time it takes your website to load could be negatively impacting customer retention and causing lost revenue. Aberdeen Group reported that a 1 second delay in page loading time can result in a 16% drop in customer satisfaction and 11% fewer page views. Read on to learn how to mitigate this challenge with front-end optimization.  (WHITE PAPER) READ ABSTRACT |

Load Testing 2.0 - The Next Generation of Load Testing for the Web 2.0 World by Gomez July 2009 - (Free Research) Read this paper to learn why Load Testing 2.0 solutions are needed and who benefits. Learn best practices to get business value out of advanced load testing features, the limits of load testing 1.0 solutions, how today's approach complements existing 1.0 solutions, and what factors are important for selecting successful Load Testing 2.0 solutions.  (WHITE PAPER) READ ABSTRACT |

Convergence of Sales and Marketing by Neolane Inc. October 2008 - (Free Research) This report explores the integration of marketing and sales technologies (CRM, marketing automation, email marketing, web analytics, etc.).  (WHITE PAPER)

Converting Linux and Windows Physical and Virtual Machines to Oracle VM Virtual Machines by Oracle Corporation December 2008 - (Free Research) This document describes the virtual machine conversion functions built into Oracle VM in Release 2.1.2, and how you can plan and execute the virtual machine conversions using Oracle VM.  (WHITE PAPER) READ ABSTRACT |

The Path to IFRS Conversion: Considerations for the banking and capital markets industry by Deloitte September 2009 - (Free Research) As acceptance of IFRS in the United States becomes imminent, more banks and capital markets institutions are asking key questions: How does IFRS affect my institution? What events would influence my institution's pace of IFRS adoption? What obstacles might we need to consider? Read this paper to learn the answers to these questions and more.  (WHITE PAPER) READ ABSTRACT |

Succeeding with Data Virtualization - High Value Use Cases for Operational and Data Management Data Services by Denodo Technologies March 2012 - (Free Research) This paper discusses virtual data services for operational business processing and data management as well as successful virtualization use cases.  (WHITE PAPER) READ ABSTRACT |

MOBILE OPTIMIZATION: How Testing on Smartphones and Tablets Lifts Conversion by WebTrends (E-mail this company) April 2013 - (Free Research) In this white paper, discover a new set of best practices for optimizing and monetizing mobile development, focusing on CRM, layout, and usability. Read on for more information and best practices on testing and optimization, segmentation and targeting, case studies of successful mobile migrations, and more.  (WHITE PAPER) READ ABSTRACT |

Nine Real-World Results from Testing and Targeting by WebTrends (E-mail this company) April 2013 - (Free Research) In today's wired world, you must make sure your website is optimized for optimal ROI and sales.  Check out this white paper to learn about the business case of web site optimization, and learn from nine brief success stories of businesses across all sectors.  (WHITE PAPER) READ ABSTRACT |

Technology Implications of IFRS adoption for U.S. Companies: More than a technical accounting change by Deloitte July 2009 - (Free Research) In this publication, we explore the technology implications associated with IFRS conversion and discuss: Evaluating the potential technology impact; how companies can prepare technology and systems changes related to IFRS adoption; Major differences between U.S. Generally Accepted Accounting Principles (GAAP) and IFRS and much more.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Spotfire for CRM: Supercharge Your Sales and Marketing Analysis by TIBCO Spotfire Division October 2009 - (Free Research) This Presentation Transcript shares strategies for analyzing CRM data, finding lost revenue opportunities, improving sales forecasting and optimizing overall campaign effectiveness.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Protecting and Enhancing SQL Server With Double-Take Availability by Double-Take Software October 2009 - (Free Research) Double-Take Software provides organizations with a solution that offers distinct recovery and protection advantages over manual Microsoft SQL built-in replication capabilities: Double-Take Availability saves more data real-time and restores that data in a much faster manner.  (WHITE PAPER) READ ABSTRACT |

Presentation Transcript: Bango Meets Their Big Data Challenge: Improving Mobile Analytics and Driving Online Business by Infobright, Inc. November 2012 - (Free Research) Meeting the demands for instant access to business data is something most of IT today struggles with. Read this transcript to discover how one company overcame this challenge with an analytical database capable of analyzing large data sets and learn how it simplified their database admin and provided the real-time data access they needed.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Case Study: Microsoft® Technology Center Reduced SharePoint 2010 Migration by Two Months with DocAve® by AvePoint, Inc. June 2011 - (Free Research) Migrating from SharePoint 2007 to the 2010 platform comes with a host of challenges. This brief case study shows how a leading New York City technology center saved time and money with a migration solution.  (CASE STUDY) READ ABSTRACT |

Preparing for Windows 7 Migration by Dell, Inc. and Intel® December 2009 - (Free Research) With XP support sunsetting, customers are concerned about data migration, hardware limitations, compatibility and integration of existing applications and licensing issues associated with upgrading to Windows 7.  (VIDEO) READ ABSTRACT |

DB Schenker uses the HP Master Plan as a template for Master Data Management by Hewlett-Packard Limited January 2012 - (Free Research) This case study details how a master data plan allowed DB Schenkey employees to reliably access data from a single, authorised source.  (CASE STUDY) READ ABSTRACT |

Data Discovery and Risk in the Datacenter by Tizor October 2008 - (Free Research) Learn how database activity monitoring (DAM) solutions mitigate data risk by discovering critical data in the data center, monitoring and analyzing activity, providing detailed auditing trails, and reporting on all user access.  (WHITE PAPER) READ ABSTRACT |

Buckle Up (On the Road to IFRS) Straight Talk Book Series by Deloitte July 2009 - (Free Research) The 11th book in our Straight Talk series helps executives understand the implications of IFRS and their role in addressing the associated changes. The publication also offers practical suggestions to help companies navigate through pressing issues and developing your own conversion road map.  (WHITE PAPER) READ ABSTRACT |

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