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Netflights.com uses Tealeaf in the call center to help generate 20% of all revenue by Tealeaf
November 04, 2010 - (Free Research)
To better differentiate in a highly competitive environment, Netflights.com decided that improving customer experience for its website, needed to be a key strategic initiative. This paper describes how Netflights.com leveraged Tealeaf for unprecedented visibility into their online channel, dramatically improving customer service and as a result.
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Create an Online Customer Feedback Loop with Your Call Center by Tealeaf
April 01, 2011 - (Free Research)
Many retail financial services institutions (FSI) do not have any visibility or context outside of a single interaction channel. In this whitepaper, we will describe the business imperative for closing the multi-channel customer experience gap and discuss how doing so gives you opportunities to differentiate.
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Best Practices for Moving to the Cloud using Data Models in the DaaS Lifecycle by CA ERwin from CA Technologies
February 08, 2012 - (Free Research)
Database-as-a-Service (DaaS) applications allow companies to host their databases in the cloud as a cost-effective way to manage their data. This brief white paper outlines CA Erwin Data Modeling's role in cloud computing, including its benefits.
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Big Data Integration: Achieving Positive ROI in the Era of Exponential Data Growth by Syncsort
March 06, 2012 - (Free Research)
Attend this webinar to learn about Forrester's Total Economic Impact (TEI) framework and how you can use it to identify high-ROI data integration solutions for your own organization. An overview of Forrester’s DMExpress analysis, with financial results and customer interview highlights, will also be presented.
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Data Conversion in a System Migration: Best Practices for Compliance and Continuity by Advent Software, Inc
January 01, 2009 - (Free Research)
This document is designed to help firms understand their data conversion options. It outlines what data is critical and must be converted for compliance purposes and business continuity, what data is not critical, the relationship between data conversion and reporting, and what to look for in a new technology provider relative to data conversion.
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DL980 Customer Chronicles by Intel and HP
September 15, 2011 - (Free Research)
Regardless of industry, IT leaders must lower costs and keep pace with their company’s business growth, and are seeking alternatives to legacy infrastructure. This document is a compilation of five customer evaluations — all documented to demonstrate the business benefits customers have received by migrating to the new generation DL980 servers.
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Oracle Database Firewall by Oracle Corporation
September 06, 2011 - (Free Research)
Learn more about the Oracle Database Firewall benefits that help mitigate attacks by monitoring database traffic in real time and blocking unauthorized SQL transactions from reaching your Oracle and non-Oracle databases.
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The Cure for Complex IT Environments: Converged Infrastructures by HP and Intel
May 31, 2011 - (Free Research)
How can a converged infrastructure simplify even the most complex IT environment and benefit your data center? Access this expert e-guide to discover how converged infrastructures can increase IT flexibility and meet your organization’s needs.
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Turning Cost Centers Into Dynamic Technology Assets by HP
November 09, 2011 - (Free Research)
This resource explores how consolidating your data center assets can help lower overall IT costs while successfully managing risks. Discover the top benefits of consolidation.
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BI with SQL Server 2008 R2 by Dell, Inc. and Intel
August 12, 2010 - (Free Research)
SQL Server 2008 R2 has been labeled a BI release because of its new features for business intelligence. In this interactive classroom, industry expert Don Jones explains the improvements made to existing SQL Server BI features like SSRS. Learn about the benefits of self-service BI and Master Data Services. Then take a quiz to test your knowledge.
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Data Virtualization Book Preview by Composite Software
February 02, 2012 - (Free Research)
This is an informative preview of the book, the first ever on data virtualization, that fills this information void with 10 in-depth case studies from data virtualization adopters across a range of industries.
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VMware vCenter Converter: Overview, P2V Tips, and Security Concerns by Global Knowledge
October 24, 2011 - (Free Research)
There are many potential problems you may encounter during a physical to virtual machine conversion (P2V), starting with what and how to convert to cleaning up a newly created virtual machine post-conversion. Access this resource to learn techniques to address these challenges, application virtualization, security concerns and more.
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HIPAA Primer Best Practices by Iron Mountain
September 14, 2011 - (Free Research)
Healthcare facilities are rapidly adopting electronic health records (EHR) in order to meet regulatory compliance requirements. Central to this effort is document conversion — the scanning of new and existing records to digital format. Inside this white paper, uncover best practices for a HIPAA-compliant approach to EHR transition.
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New Research: How to Improve Your B2B Email Marketing Results in 2007 PDF Slides by KnowledgeStorm Webinars
(E-mail this company)
February 07, 2007 - (Free Research)
View the slides presented in the "New Research: How to Improve Your B2B Email Marketing Results in 2007" Webcast and find out how 3,637 marketers responded to tough questions about their open, click and conversion rates. Also, find out which tests work best, what's not working, list growth strategies and how email budgets are changing for 2007.
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