Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Microsoft Dynamics ERP Case Study: Premium Specialty Coffee Roaster and Distributor Manages Growth with Outstanding Quality by Microsoft August 30, 2010 - (Free Research) Read this case study to learn how Peet’s wanted to ensure best product quality while continuing to grow; make business technology more scalable, reliable, and manageable; and be more effective in taking control of the business.  (CASE STUDY) READ ABSTRACT |

Bridge the Gaps in Your E-Commerce Strategy with Electronic Signatures from DocuSign by DocuSign, Inc. April 03, 2008 - (Free Research) This special brief discusses the role of electronic signature technology in closing lingering workflow automation gaps to enhance an organization's overall e-commerce strategy.  (WHITE PAPER) READ ABSTRACT |

Analyst Research IBM Synchronizes its Commerce 2.0 Strategy with ‘Smarter Commerce’ Initiative by IBM March 31, 2011 - (Free Research) In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C).  (ANALYST BRIEF) READ ABSTRACT |

Gartner Magic Quadrant: Selecting a vendor by IBM November 03, 2011 - (Free Research) The demand for greater ecommerce capabilities is growing leading CIOs and IT professionals concerned with choosing the perfect vendor. Through this in-depth vendor analysis by Gartner, uncover the top 6 questions you should ask and the strengths and weaknesses of the top 20 e-commerce vendors.  (WHITE PAPER) READ ABSTRACT |

The Total Economic Impact of IBM® Exceptional Web Experience by IBM March 30, 2012 - (Free Research) Delivering an optimal web experience not only helps you engage with your customers, partners, and employees but also improves relationships and increases your competitive advantage. This resource explores why investing in web experience solutions can help you achieve this.  (WHITE PAPER) READ ABSTRACT |

Unifying ERP and CRM to Create a Responsive Enterprise by Infor November 26, 2012 - (Free Research) In order to drive your business forward you need to close more sales. In order to close more sales you need exceptional CRM strategies. But legacy CRM technology alone provides a fragmented view of customers and ultimately hinders sales teams. Read this transcript to learn how a CRM/ERP integration can mitigate this challenge.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

E-commerce and Consumer Retailing: Risks and Benefits by ISACA December 01, 2010 - (Free Research) ISACA recently unveiled the results of its 2010 survey "Shopping on the Job: Online Holiday Shopping and Workplace Internet Safety." This white paper discusses many of the risks associated with such actions and provides recommendations for enterprises dealing with such challenges.  (WHITE PAPER) READ ABSTRACT |

UK IT priorities 2012 by ComputerWeekly.com August 24, 2012 - (Free Research) This exclusive Computer Weekly research reveals how UK IT departments are prioritising their budgets in 2012, which technologies they are investing in, and the impact of cloud computing, mobile and other disruptive technology on their IT strategies.  (IT BRIEFING) READ ABSTRACT |

Accenture Technology Vision 2013 by ComputerWeekly.com February 19, 2013 - (Free Research) Accenture's technology vision assesses the impact of digital technology on the enterprise in 2013 and offers action points for CIOs and business leaders.  (IT BRIEFING) READ ABSTRACT |

Websites are Dead. Long Live Digital Presence by Limelight Networks, Inc. October 01, 2012 - (Free Research) As digital channels evolve, so should your business's digital strategy – yet most businesses today still rely solely on websites to generate traffic and attract customers. In order to thrive, you need to engage and interact with customers across a variety of channels. Read on to learn how to get started crafting a strong digital presence.  (WHITE PAPER) READ ABSTRACT |

Innovation in Financial Management: How Workday Is Breaking the Barriers of Legacy ERP by Workday December 31, 2011 - (Free Research) Traditional enterprise resource planning (ERP) systems are too heavy, too complex, and too expensive. Read this paper to discover an alternative ERP strategy that provides the agility, visibility and controls beyond basic accounting needed in today’s climate of constant change, increasing regulatory oversight, and instant information access.  (WHITE PAPER) READ ABSTRACT |

Personalization Driving E-Commerce by Limelight Networks, Inc. January 28, 2013 - (Free Research) Gartner analysts predict that mobile apps and Web 2.0 will be a deciding factor in 50% of your sales by 2015. In order to keep pace, your e-commerce processes need to evolve to include CRM technologies. Read on to learn what 6 factors are essential for an effective e-commerce/CRM merger.  (EGUIDE) READ ABSTRACT |

How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online by VeriSign EMEA February 18, 2011 - (Free Research) If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.  (WHITE PAPER) READ ABSTRACT |

Effective B2B Integration by ComputerWeekly.com September 21, 2012 - (Free Research) Date Vile identifies 6 key factors to help businesses integrate their supply and demand chains more effectively.  (ANALYST REPORT) READ ABSTRACT |

5 Ways to Optimize Your Workforce by Aspect December 14, 2012 - (Free Research) You need to provide a flexible, efficient and consistent customer experience, but with the myriad of communication channels available today, legacy service strategies are inadequate. Read on to learn how unified communications and workforce optimization can provide the visibility and control needed to deliver exceptional customer service.  (WHITE PAPER) READ ABSTRACT |

Need for Speed and Flexibility Drives Manufacturers to Reengineer External Processes Around B2B Integration by IBM February 23, 2011 - (Free Research) This paper looks at trends that cause manufacturers to reevaluate and revamp their B2B processes and integration capabilities. Read on to also learn how manufacturers are reorganizing their internal operations to facilitate the shift from EDI-only transfer to a broader range of functions that support a larger view of commerce.  (WHITE PAPER) READ ABSTRACT |

QSA Tokenization Broker Assessors Guide by Intel May 10, 2011 - (Free Research) Tokenization has become popular as a way of strengthening the security of credit card and e-commerce transactions while minimizing the cost and complexity of compliance. In this white paper, learn about a tokenization approach that can reduce compliance costs in both data center and private cloud environments.  (WHITE PAPER) READ ABSTRACT |

Sage ERP X3 provides clean solution for Avmor Ltd. by Sage North America October 08, 2010 - (Free Research) This paper explains how Avmor requires sophisticated tools to manage its complex operations, and after careful searching they found Sage ERP X3 to be the tool of choice. Continue reading to learn how Avmor almost immediately started enjoying the benefits of SAGE ERP X3.  (CASE STUDY) READ ABSTRACT |

Expert Tips for a New Era of Application Integration by TIBCO Software Inc. March 25, 2013 - (Free Research) The complexity of today's communications calls for new application integration strategies. In part one of this in-depth resource, Benoit Lheureux, a research vice president at Gartner, explains how master the five integration competencies will put you at a competitive advantage.  (EGUIDE) READ ABSTRACT |

Optimizing Network Performance to Accelerate the Business by BlueCoat July 13, 2011 - (Free Research) This eBook addresses how IT and business professionals can align network performance with business requirements to accelerate the Web-enabled business and gain significant competitive advantage  (EBOOK) READ ABSTRACT |

Staples Case Study by IBM September 21, 2011 - (Free Research) Staples set the bar for the office superstore when it first opened its doors in 1986. It now has the second-largest Internet retail revenue in the world with $10.2 billion in 2010 sales, 43% of the company's total revenue. This paper details how Staples delivered a much more personalized shopping experience to its online customers.  (CASE STUDY) READ ABSTRACT |

TransPromo Opportunities in a Digital World: Electronic Adaptations in an Era of Mobile Communications and Distracted Customers by Pitney Bowes Group 1 Software September 2008 - (Free Research) This whitepaper traces the evolution of E-Transpromo, demonstrating the increasingly important role across new media. It explores self-service web portals, online banking and bill consolidators, cell phone bill pay, and secure transaction email.  (WHITE PAPER) READ ABSTRACT |

Marketing in the Age of Digital Content:The Business Case for an Enterprise Marketing Platform by EMC Corporation September 2008 - (Free Research) In the age of digital content, marketing departments are increasingly tasked with creating digital experiences to promote their companies' brands.  (WHITE PAPER) READ ABSTRACT |

Ensuring Success with On-site Testing and Targeting by WebTrends (E-mail this company) April 2013 - (Free Research) Your company's website is one of your most valuable assets, so it needs to be as effective, informative, and engaging as possible in order to provide the best customer experience. Turn to this white paper to learn the challenges behind optimizing your site and learn how you can avoid the pitfalls while implementing the most effective processes.  (WHITE PAPER) READ ABSTRACT |

PCI DSS Success: Archiving Compliance and Increasing Web Application Availability by Citrix September 2008 - (Free Research) This paper elaborates on the changing nature of the PCI DDS landscape and its requirements. It also identifies applicable application network compliance solutions from Citrix Systems Inc..  (WHITE PAPER) READ ABSTRACT |

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