Controls Support White Papers, Controls Support Software, Controls Support Research, Hardware and Services

Optimizing Service Channels: Five Essential Tips for Balancing Customer Support and Controlling Support Costs by inContact

January 10, 2011 - (Free Research)

This white paper discusses the ways in which organizations are striving to maintain excellent customer service for all types of clients while at the same time controlling support costs. Read this white paper to learn more.

(WHITE PAPER)

READ ABSTRACT |

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company)

VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.

(SOFTWARE PRODUCT)

S3 Control: Adding Control to Change Management by Solidcore Systems, Inc.

There is a gap between change activity & the documented Change Management process. Solidcore S3 Control adds control to change management. It provides visibility into changes in the enterprise IT infrastructure, accountability for employees deploying ticketed changes, & enforcement of change policies. It is available on IBM platforms.

(SOFTWARE PRODUCT)

Security - Pix 500 Series Firewalls by Cisco Systems

The world-leading Cisco PIX Security Appliance Series provides robust, enterprise-class, integrated network security services including stateful inspection firewalling, protocol and application inspection, virtual private networking, in-line intrusion protection, and rich multimedia and voice security-in cost-effective, easy-to-deploy solutions.

(HARDWARE PRODUCT)

Provergent Suite - Telecom Order & Inventory Software by Digital Fairway, Inc.

The Provergent Communication Asset Management Suite helps to manage the planning, procuring, provisioning, auditing & delivering of communications services. Provergent allows you to build accurate & easy to manage centralized inventories, backed up by automated provisioning processes to manage all moves, adds, changes & deletes in the inventory.

(SOFTWARE PRODUCT)

Centralize Local Privileged Account Access Enforcement and Audits for Windows Servers by FoxT

February 16, 2012 - (Free Research)

This paper explores the challenges with local privilege accounts in Windows Server 2003 R3 or 2008 R2 and uncovers an approach to address them, enabling you to centrally provision and administer Windows Server local accounts and easily centralize and implement security policies for the support staff controlling access to privilege accounts.

(WHITE PAPER)

READ ABSTRACT |

Powering the data centre by ComputerWeekly.com

January 16, 2012 - (Free Research)

A look at alternative approaches to managing energy for cost and/or sustainability reasons in data centres.

(ANALYST BRIEF)

READ ABSTRACT |

How to tackle IT audit and compliance by ComputerWeekly.com

November 09, 2010 - (Free Research)

IT audit is about the formal verification and validation of the quality and effectiveness of ITcontrols to support the overall business control objectives. From a security controlperspective the residual IT security risks are relatively well understood in a networkperimeter protected environment.

(WHITE PAPER)

READ ABSTRACT |

What Is New in VMware vSphere 4: Storage by Dell and VMware

August 06, 2009 - (Free Research)

With the launch of vSphere 4, VMware introduces a new version of the hypervisor, ESX 4.0 and the management interface, vCenter. Some key benefits offered by this release are greater resource efficiency, management control and freedom of choice for virtual datacenter storage resources and connectivity options.

(WHITE PAPER)

READ ABSTRACT |

Accelerate ITIL Initiatives by Bomgar Corporation (E-mail this company)

March 01, 2008 - (Free Research)

In this video, Joel Bomgar, Founder and CEO of Bomgar Corporation, explains how Bomgar fits into the ITIL framework, accelerating your ITIL initiatives through more efficient and effective Incident Management and Problem Management.

(VIDEOCAST)

READ ABSTRACT |

DataShare by Excel Meridian Data, Inc.

DataShare is a dual-function server that performs both CD/DVD File Sharing tasks as well as NAS File Data Archiving. It is the first CD/DVD server available in the market that combines these unique features in one easy-to-use solution.

(HARDWARE PRODUCT)

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications.

(SOFTWARE PRODUCT)

Trial Software: Continuous Data Protection Management for Windows Laptops by Peer Software

October 22, 2010 - (Free Research)

IT administrators estimate that close to half of all corporate data is held on employee laptops. However, data on laptops are normally the least protected corporate asset. To solve this, PeerSync provides centralized IT control for laptop backup. Download this trial software to experience this data solution.

(TRIAL SOFTWARE)

READ ABSTRACT |

Hardware Load Balancing for Optimal Microsoft Exchange Server 2010 Performance by F5 Networks

February 14, 2012 - (Free Research)

Microsoft Exchange Server 2010 offers improved support scalability, reliability, and availability, but its changes do impact existing installations. Learn how to make a smooth transition and optimize performance based on Microsoft recommendations for highly available deployments.

(WHITE PAPER)

READ ABSTRACT |

A Business-Driven Approach to Mobile Enterprise Security by Juniper Networks, Inc.

May 11, 2012 - (Free Research)

Prepare your organization for the consumerization of IT and BYOD with the help of this resource. Uncover details about mobile enterprise policy creation, security monitoring, network and security infrastructure, and more.

(WHITE PAPER)

READ ABSTRACT |

Using Converged Management Across Wired & Wireless Networks to Support BYOD by Cisco Systems, Inc.

February 29, 2012 - (Free Research)

Discover how a Network Control System can help you gain full visibility into your network, manage branch networks, and successfully integrate mobile devices into your computing environment.

(DATA SHEET)

READ ABSTRACT |

Top Blade Requirements for Email, Databases, and Virtualization

by Dell, Inc. and Intel

April 02, 2012 - (Free Research)

Many servers do not provide the performance and density today's critical applications require. This video highlights a platform that addresses these limitations and streamlines management so you can reclaim lost time and resources.

(VIDEO)

READ ABSTRACT |

Enterprise Information Management: In Support of Operational, Analytic, and Governance Initiatives by SAP America, Inc.

June 19, 2009 - (Free Research)

There's a trend toward enterprise information management (EIM), a practice that holistically coordinates teams and integrates tools, rather than having data and other information isolated and managed by independent teams using their own set of management tools.

(WHITE PAPER)

READ ABSTRACT |

"Your Pad or Mine?" Enabling Secure Personal and Mobile Device Use on Your Network by ForeScout Technologies, Inc.

November 01, 2011 - (Free Research)

In this paper, explore the increasing need to secure users and their devices requesting access to corporate networks, and uncover the necessary policies and approaches for using NAC to support guest networking and BYOD.

(WHITE PAPER)

READ ABSTRACT |

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems

Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.

(SOFTWARE PRODUCT)

NetStor MVD NAS by Excel Meridian Data, Inc.

NetStor MVD NAS is extremely versatile and scalable solution. Up-to (6) Gigabit NIC's per system, up-to (15) separate hardware driven RAID's, Snapshot file system for instant file restoration, local or remote tape backup options. Web based administration interface, native Windows file security.

(HARDWARE PRODUCT)

DataNAS XP by Excel Meridian Data, Inc.

The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses.

(HARDWARE PRODUCT)

CW+: How to build, secure, manage and measure IT workloads by ComputerWeekly.com

January 05, 2011 - (Free Research)

Computing infrastructure today is highly versatile and this has many benefits for businesses. Unfortunately, it also has downsides; use that infrastructure unintelligently and costs can get out of control.

(WHITE PAPER)

READ ABSTRACT |

Using Windows 7 to Regain Control over Rogue Applications and Peripherals by Dell, Inc. and Microsoft

June 15, 2011 - (Free Research)

One of the most common problems end-user support staff run into is when an unauthorized application or peripheral causes a conflict or malfunction. Before Windows 7, there was little that could be done proactively, but this OS changes everything. See how you can rein in the “outliers" here.

(WHITE PAPER)

READ ABSTRACT |

Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments by Forum Systems

September 13, 2005 - (Free Research)

Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more.

(WHITE PAPER)

READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.

Business email address:
First name: (optional)
Last name: (optional)