Retail consumers can now research purchases online and access customer support via social networking sites, and disgruntled consumers can now shop around on the Web and on mobile devices. Read this white paper to learn more about the drastically changing world of retail. 

This comprehensive WLAN buyers guide explores the current trends and considerations you must make before making your WLAN purchase. 

<p>Gary Chen, IDC Research Manager for Enterprise Virtualization Software, outlines virtualization interoperability challenges and key market trends shaping its future. Learn about Red Hat's role in the development of enterprise virtualization technology, new features found in RHEV 3.0, and the next wave in enterprise virtualization―the cloud.</p> 

Download this whitepaper to see why many organizations are reaping the rewards of successful service-oriented architecture (SOA) transformations and what you need to do to make yours one of them. 

The benchmark study described in this whitepaper demonstrates Oracle Complex Event Processing's (CEP's) ability to provide both very high throughput and low latency on a single Exalogic compute node with a use case that is very typical of financial front office applications in capital markets. 

Discover how Cisco’s Prime Network Control System (NCS), a converged management platform for wired and wireless networks, can help you improve operational efficiencies, reduce operating expenses, and lower capital expenditures for your organization. 

Balancing the security of mobile devices without jeopardizing user experience is no easy task. Often, IT focuses more on one aspect than the other, which either adds rusk or makes user alienated. Discover how you can give both aspects the attention they deserve with BlackBerry Balance. 

This report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing, finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought. 

This  Whitepaper is based on Juniper Research’s  November 2010 report entitled:  “4G LTE Revenue Opportunities: Business Models, Scenarios and Operator Strategies 2010-2015”. 

Read this paper to learn how the changing face of customer loyalty is affecting retailers now and in the future. Learn how to gain advantage from more adept use of technology and data, and the importance of effective customer insight to stay attuned to fast-changing customer behavior and sentiments. 

In seven simple steps, eBusiness, customer experience and contact center professionals can right channel online customer service inquiries, boosting sales and customer satisfaction while reducing customer service costs by delivering the right information and service to the right customer at the right time. 

Juniper Research defines mobile banking as  “the provision of banking services to customers on their mobile devices”: specifically we mean in the vast majority of instances “the operation of bank current and deposit or savings accounts”.