WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc.. WebFOCUS is a comprehensive and fully integrated enterprise business intelligence platform. It sets the standard for enterprise business intelligence by scaling to support more... >> Discover more offerings from Information Builders Inc..
		The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc.. Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn more... >> Discover more offerings from SAP America, Inc..

An On-Demand Solution to Optimize Contract Management by SAP America, Inc. April 30, 2011 - (Free Research) Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met.  (WHITE PAPER) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG June 02, 2009 - (Free Research) Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins.  (WHITE PAPER) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM October 23, 2010 - (Free Research) Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.  (WHITE PAPER) READ ABSTRACT |

Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach by Hewlett-Packard Company December 23, 2008 - (Free Research) This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system.  (WHITE PAPER) READ ABSTRACT |

ISG Outsourcing Index (EMEA) by ComputerWeekly.com April 22, 2013 - (Free Research) The ISG Outsourcing Index provides a quarterly review of the latest sourcing industry data and trends.  (IT BRIEFING) READ ABSTRACT |

SearchCIO.com eBook: Unlock Outsourcing Potential and Change by SearchCIO.com May 04, 2009 - (Free Research) The key to unlocking outsourcing potential lies in targeting the right projects, choosing your suppliers wisely and then managing them with an eye on economic conditions at that global site. Here's a step-by-step plan for optimizing savings.  (EBOOK) READ ABSTRACT |

Stratus Technologies: Stratus streamlines contract negotiations by SpringCM March 18, 2011 - (Free Research) Stratus needed to address 3 key needs: Salesforce.com integration; user access through a familiar Outlook interface; and full self-service visibility for salespeople. The SpringCM Contract Accelerator for Salesforce.com enables Stratus' sales teams to collaborate, share best practices and to streamline contract negotiation and approval processes.  (CASE STUDY) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com March 26, 2010 - (Free Research) Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010.  (EZINE)

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 26, 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

Cricket Communications Turns to Splunk for Assuring Automated Service Management by Splunk February 09, 2012 - (Free Research) Keeping up with a quickly expanding business is difficult if you do not have the right tools. Read on to learn how Cricket Communications handled its growing business' operations with an enterprise application, data and operational management system.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly 20 September 2011: Download the new issue of the UK's leading technology publication, featuring in-depth analysis of the latest IT news and technology trends by ComputerWeekly.com September 20, 2011 - (Free Research) In this week's Computer Weekly, we examine what reform of the UK's banks will mean for financial services IT strategies. We also look at the problems of software licensing when moving to desktop virtualisation, discuss how to make sense of cloud computing, and provide part three of our guide to business intelligence. Download the new issue now.  (EZINE)

E-Book: Optimizing BI and Analytics in Healthcare by Tableau Software May 21, 2010 - (Free Research) BI and analytics tools can provide healthcare organizations with valuable insights for assessing and improving patient care and better controlling costs. This E-Book provides an overview of the BI and analytics issues facing healthcare organizations, as well as advice on how to best utilize the available technologies in healthcare.  (EBOOK) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc. March 13, 2009 - (Free Research) This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations.  (WHITE PAPER) READ ABSTRACT |

CW Special Report on IBM by ComputerWeekly.com April 10, 2012 - (Free Research) <p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p>  (IT BRIEFING) READ ABSTRACT |

Improving Teammate Communication, Collaboration and Productivity on Task Order RFPS by SpringCM November 2008 - (Free Research) Concurrent Technologies Corporation (CTC) selected a solution called Privia by SpringCM that enable CTC to keep all teammates and internal participants on task without program manager or contract administrator intervention.  (CASE STUDY) READ ABSTRACT |

Drive Sales in Real Time with SAP HANA by SAP America, Inc. December 2012 - (Free Research) Read this white paper to learn how SAP HANAcan help your sales organization increase revenues by precisely identifying the most profitable opportunities, improve pipeline value, velocity, and volume with relevant and timely insights, and better align sales and overall business targets with a holistic view of sales-related information.  (EBOOK) READ ABSTRACT |

The Impact of Technology on Cost in Business Process Outsourcing (BPO) by SAP America, Inc. January 2006 - (Free Research) Gain insight into the true cost of business process outsourcing (BPO) beyond what is typically reflected in the BPO provider's service price (total contract value). Learn how technology, if chosen and implemented carefully, will have a major impact on driving down these costs, in both the short and long term.  (WHITE PAPER) READ ABSTRACT |

Get a Better Handle on Unspent Funds by SAP America, Inc. June 2012 - (Free Research) This paper details SAP's range of public sector solutions, designed specifically to assist government agencies in proactively monitoring their current and future spending. Learn how to get a better handle on unspent funds such as unliquidated obligations (ULOs) by drilling into layers of data to create accurate reports and projections in real time.  (WHITE PAPER) READ ABSTRACT |

Best Practices in eCatalog Management by Ariba, Inc. June 2010 - (Free Research) At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized.  (WHITE PAPER) READ ABSTRACT |

UK Service Provider Performance and Satisfaction 2012 by ComputerWeekly.com September 2012 - (Free Research) This exclusive report from KPMG assesses UK organisations' satisfaction with their outsourcing service providers and looks at outsourcing trends in 2012.  (IT BRIEFING) READ ABSTRACT |

Advancing your SAP Netweaver: Maximize the value of SAP Netweaver with Atos Origin by Atos Origin November 2009 - (Free Research) Enterprises that embrace SAP NetWeaver early will gain a tremendous competitive advantage. And by using the proven experience of Atos Origin, nothing is left to chance. Atos Origin will provide transparency regarding the costs and benefits and help turn your vision into results using our proven global SAP expertise and integration experience.  (WHITE PAPER) READ ABSTRACT |

ECM as a Cloud Platform: Keep it simple by SpringCM March 2011 - (Free Research) Manual and siloed document processes can leave you literally drowning in paper with higher operational costs, less visibility and reduced agility. ECM can bring greater speed, reliability and efficiency to business processes as well as provide better assurance and process visibility to managing contracts and slash document processing costs.  (WHITE PAPER) READ ABSTRACT |

How to Make Indirect Procurement Outsourcing Work Effectively by SAP America, Inc. March 2010 - (Free Research) Consider how procurement outsourcers have helped customers improve strategic sourcing, contract negotiations and operational procurement. Yet they need to connect these areas with integrated, sourcing-to-settlement procurement processes by providing customers with standard processes and platforms.  (WHITE PAPER) READ ABSTRACT |

Driving Customer Service Success in the Cloud with Microsoft Dynamics CRM Online by Microsoft August 2010 - (Free Research) Join us for this webcast to learn how Microsoft Dynamics CRM Online provides complete service management functionality to help you manage cases, contracts, and knowledge.  (VIDEO) READ ABSTRACT |

Elevating Your Procurement Organization from Knee Jerk Reactions to Predictive Analytics by SAP America, Inc. December 2011 - (Free Research) Benchmark findings prove that a 5% reduction in spending can drive upwards of a 45% increase in net income, and migrating to automated spend analytics can capture a 30% higher rate of cost savings and a 27% higher rate of spend under manage­ment. This study will walk through a four-step process to help you start reaping these rewards.  (WHITE PAPER) READ ABSTRACT |

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