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Best Practices for Home Agents by Avaya Inc.

June 2008 - (Free Research)
Employing home agents allows you to expand and improve your call center team. And they can be a form of insurance to keep your business running if disaster strikes. This white paper contains best practices for developing a Home Agents program. 
(WHITE PAPER) READ ABSTRACT |

Choosing a Network Access Control (NAC) Solution that is Right for Your Network by ForeScout Technologies, Inc.

March 2011 - (Free Research)
This white paper provides a comprehensive overview between a number of available deployment, device interrogation and policy enforcement methods to help you determine which Network Access Control (NAC) solution is right for your company's network. 
(WHITE PAPER) READ ABSTRACT |

Accelerate Business Through a Cost-efficient Virtual Workforce: Citrix Transforms IT into an On-Demand Service for Virtual Workers by Citrix

May 2009 - (Free Research)
This white paper defines a virtual workforce, describes the challenges and requirements that organisations face when supporting a virtual workforce, and explains how Citrix solutions can address these requirements and scale accordingly to foster and support future growth. 
(WHITE PAPER) READ ABSTRACT |

Collaborative software delivery: improving software quality with better lifecycle management by IBM

November 2011 - (Free Research)
Read this white paper and learn how an IBM Rational solution can help your company build better software faster, using an integrated application lifecycle management (ALM) solution designed to support collaboration across distributed agile development teams. 
(WHITE PAPER) READ ABSTRACT |

The Capital Delivery Revolution and Technology: Connecting Capital Planning, Construction, and Everything in Between by Oracle Corporation

January 2009 - (Free Research)
This white paper recognizes three principal solution areas in the capital project delivery lifecycle: project design, project execution, and organizational governance. In particular, it addresses the area of project execution and the means available today to drive successful project delivery on a consistent basis. 
(WHITE PAPER) READ ABSTRACT |

OFCCP Compliance: Understanding the OFCCP's New Ruling on Internet Applicants by iCIMS

July 2008 - (Free Research)
The Internet Applicant final rule, issued by the Office of Federal Contract Compliance Programs (OFCCP), addresses recordkeeping by Federal contractors and subcontractors about the Internet hiring process and the solicitation of race. 
(WHITE PAPER) READ ABSTRACT |

Streamlining Access Control for SAP® Systems: The Many Advantages of Automated User Provisioning by Security Weaver

September 2008 - (Free Research)
For organizations with high-volumes of employees leveraging SAP solutions, managing access is a complex undertaking. This paper examines the access control challenges and reveals the many advantages of automated user provisioning for SAP solutions. 
(WHITE PAPER) READ ABSTRACT |

Using Code Quality Metrics in Management of Outsourced Development and Maintenance by McCabe Software, Inc.

March 2009 - (Free Research)
This paper provides answers to basic questions relating to the management of outsourced development and maintenance. What is the metrics approach to managing sub-contractors? What is the quality of the code expected to be that has been developed by the sub-contractor? Read on for the answers to these and other important considerations. 
(WHITE PAPER) READ ABSTRACT |

Securing Network Access for Guests and Contractors by Bradford Networks

December 2011 - (Free Research)
This whitepaper explores the driving factors for allowing external users to access the network. It discusses what an effective guest and contractor access control solution must do, how such a solution can address potential security and operational challenges, and the many benefits that it can provide to an organization. 
(WHITE PAPER) READ ABSTRACT |

True Enterprise-Quality Linux Support: Edison Group White Paper by Oracle Corporation

November 2008 - (Free Research)
This white paper discovers how organization can increase operational efficiency while cutting costs with Oracle Unbreakable Linux, a support program that delivers enterprise-quality support for Linux at a lower cost. 
(WHITE PAPER) READ ABSTRACT |

Windows Azure Programming Model by Microsoft

December 2011 - (Free Research)
Read this white paper to learn how the new Windows Azure programming model helps developers create applications that are easier to administer, more available, and more scalable than those built in the traditional Windows Server environment. 
(WHITE PAPER) READ ABSTRACT |

From Cold to Hot: Lead Nurturing Programs That Generate Sales by Vtrenz, Inc

August 2008 - (Free Research)
This white paper explains the importance of lead nurturing–in the lead management process. It discusses best practices for nurturing leads in today's competitive business environment, and offers advice for implementing a lead-nurturing program. 
(WHITE PAPER) READ ABSTRACT |

SCA: Bringing Modern SOA Programming to Tuxedo by Oracle Corporation

March 2010 - (Free Research)
This white paper provides an introduction into this new SCA-based programming model for Tuxedo that allows customers to quickly develop and compose SOA-based applications. 
(WHITE PAPER) READ ABSTRACT |

CA White Paper: Getting Started with a Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
This paper contains practical insights and best practices for better IT project delivery. It details ways of moving from an ad-hoc approach to a more effective process by implementing a project management office (PMO). 
(WHITE PAPER) READ ABSTRACT |

Meeting the Requirements of DoD Directive 8570.1 by Global Knowledge Network, Inc.

March 2006 - (Free Research)
The Department of Defense's manual, DoD 8570.01-M Information Assurance Workforce Improvement Program, supports DoD Directive 8570.1, which requires all individuals possessing privileged access to a DoD Information System (IS) to be trained and certified in the secure operation of computer systems used throughout the DoD's Global Information Grid. 
(WHITE PAPER) READ ABSTRACT |

Is your user management process getting you down? Improving efficiency and security through automation by NetIQ Europe

May 2011 - (Free Research)
Access control is something that has hindered business for years. There can be a variety of different levels of access a user may posses at a company. Some users may need to access different programs than others, so they would require a different level of access. 
(WHITE PAPER) READ ABSTRACT |

The Customer You Know: Keeping, Leveraging, and Profiting from Current Customers with Business Analytics by SAS

May 2010 - (Free Research)
Read this paper to learn about business analytics and how it can significantly impact customer service improvements and customer retention and how it can enable your company to develop more agile strategies that will allow you to adapt to changing customer behavior and achieve their business goals. 
(ANALYST REPORT) READ ABSTRACT |

Circumstances and Customers Have Changed: Has Your Loyalty Program Kept Pace? by Oracle Corporation

October 2009 - (Free Research)
This white paper highlights some of the issues that reduce or increase the effectiveness of customer loyalty programs and suggests a solution that offers tips for building a more loyal customer base. 
(WHITE PAPER) READ ABSTRACT |

CA White Paper: Evolving the Maturity Level of Your Project Management Office (PMO) by CA Technologies.

September 2007 - (Free Research)
In the pursuit of improving IT project delivery, many companies tend to focus primarily on the process but might overlook a crucial step: benchmarking effectiveness. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards by Advent Software, Inc

July 1967 - (Free Research)
This whitepaper, written in conjunction with Ashland Partners, explains the steps to becoming Global Investment Performance Standards compliant. 
(WHITE PAPER)

Best Practices in Performance Measurement and Reporting: Understanding the Global Investment Performance Standards® by Advent Software, Inc

April 2010 - (Free Research)
Whether you are just starting a compliance program or need to fine-tune your existing process, this document will help you understand the steps involved in becoming GIPS compliant. It is not a substitute for the Standards themselves. It is designed to help you understand the value of compliance, what’s needed to achieve it, pitfalls to avoid. 
(WHITE PAPER)

Information is King: Business Analytics in the Age of the Downturn and the (Re)Emergence of the Customer by SAS

April 2010 - (Free Research)
BusinessWeek Research Services (BWRS) launched a research program in April 2009 to determine the attitudes and opinions of C-level executives with regard to the use and value of business analytics. This paper reviews a portion of the research and provides analysis and insights on the topic of business analytics. 
(WHITE PAPER) READ ABSTRACT |

Starz Entertainment Joins AT&T Mobile Barcode Charter Program as First TV/Network Member by AT&T Corp

November 2011 - (Free Research)
This white paper examines a new mobile barcode solution for consumer engagement, which is helping to connect the offline world with the online world. 
(WHITE PAPER) READ ABSTRACT |

Three Steps to Progress BPM from Project to Program by IBM

August 2011 - (Free Research)
This white paper describes how the trend of broader BPM programs has changed what companies need in terms of BPM technology and “know-how.” Continue reading to learn three steps for helping establish a solid foundation for a BPM program that can enable your organization to easily scale its process improvement capability. 
(WHITE PAPER) READ ABSTRACT |

A Guide for CIOs: Make Your Mark with Business Transformation by Hewlett-Packard Limited

July 2012 - (Free Research)
Review this informative white paper to discover the importance of implementing a formal transformation program. Gain insight into 2 business transformation success stories, 9 reasons why you should work with an experienced transformation partner, a simple 5-phase business transformation program, and much more. 
(WHITE PAPER) READ ABSTRACT |

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