TechExcel CustomerWise (formerly TechExcel CRM) Customer Support Software by TechExcel, Inc.. CustomerWise helps optimize your support process by providing your internal support team with all of the tools necessary to resolve support requests quickly. From incident more... >> Discover more offerings from TechExcel, Inc..
		CRM without Compromise: A Strategy for Profitable Growth by SAP America, Inc.. Build your CRM system so it is flexible enough to quickly respond to changing customer needs and business challenges to sustain a competitive advantage and enjoy a profitable more... >> Discover more offerings from SAP America, Inc..
		10 Ways to Improve B2B Email Deliverability and Effectiveness by Vtrenz, Inc. Learn 10 ways you can improve your B2B email deliverability. Taking steps to protect your email deliverability will pay huge dividends in the future in the way of increased more... >> Discover more offerings from Vtrenz, Inc.

Success Story - Reducing Contract Cycles and Speeding ISO 9000 Certification with E-Signatures by DocuSign Inc April 03, 2008 - (Free Research) Using DocuSign’s eSignature service has greatly improved the workflow process and cash flow within AssurX, as well as increased the speed at which the company does business. (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Best Practices in Contract Management: How to Shrink Your Sales Cycle through Smart Contract Management by SpringCM April 2008 - (Free Research) Sales contracts effect not only sales but also impact the finance and the legal departments, Managing sales contracts properly can help shrink the sales cycle, improve cash flow and reduce the risk of litigation and penalties. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Complex Billing, Contract Management and Revenue Recognition Software by Softrax Corporation (E-mail this company) Softrax provides a robust solution for automating transaction, subscription and usage based billing processes with integrated contract management and revenue accounting capabilities, incl. multi-tiered pricing, transaction based charging, flexible billing schedules and deferred revenue management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

The Need for SOA to Achieve Flexibility and Agility Within Plant Operations by Apriso® Corporation (E-mail this company) August 2007 - (Free Research) Manufacturers worldwide are operating global supply networks or are operating within highly-integrated supply networks. This white paper offers a check list that manufacturers can use for evaluating and comparing alternative Manufacturing Execution Systems (MES), Warehouse Management Systems (WMS) and Quality Management Systems (QMS). (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

How Software as a Service (SaaS) can Solve Real World Business Challenges by SpringCM May 2008 - (Free Research) See how the on-demand delivery model can solve these challenges and are already being used by companies such as Avon, Stratus Technologies, GE and many others. (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Invoice Automation Software - Capture and Process Inbound Invoices by Verian Technologies Verian's Invoice Automation solution offers "one-stop shopping": a solution that quickly captures and provides control over 100% of your inbound invoices.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

DocuSign - Electronic Signature Services by DocuSign Inc DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP) GO TO DETAILED REPORT

HP TestDirector for Quality Center software by Mercury (E-mail this company) HP TestDirector for Quality Center software drives a more effective and efficient global application testing process, supporting high levels of communication and collaboration among distributed testing teams. TestDirector becomes the central point of control, storing information about application requirements, tests and defects in a repository.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Agile Load Checking for SOA Quality by Mindreef, Inc February 2008 - (Free Research) Today’s agile, test-driven development processes are becoming more and more common for SOA projects. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Accelerate Sales with Electronic Signature Technology by DocuSign Inc April 2008 - (Free Research) This brief discusses the role of electronic signature technology in accelerating the most crucial piece of the sales cycle--getting a deal signed, closed, committed. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

FACTS® PPO™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities). (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

ServiceCEO for HVAC Installation and Repair Service Companies by Insight Direct (E-mail this company) No matter what type of HVAC Service Company you run, ServiceCEO has just the right features to make running your business much easier. It allows you to eliminate a significant portion of the day-to-day drudgery involved in running a HVAC service company. It makes everything from scheduling to quoting and parts inventory management a simple task.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

SOX 404 Checklist: Do You Have Internal Control of Your Revenue? by Softrax Corporation (E-mail this company) January 2004 - (Free Research) Can you gauge the level of exposure in your current revenue related internal controls and processes? Is your revenue managed correctly, throughout the entire revenue cycle? Our new checklist can help you find an answer, and deliver mission-critical information about revenue and Sarbanes-Oxley compliance in the process. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Applications - Construction, Contracting & Service Management by IFS The experience we’ve gained working alongside many of Europe’s leading names in the construction and engineering industries tells us that each industry sector is subject to its own unique requirements.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dialogue by Exstream Software. Exstream’s Dialogue is a fully integrated software solution that allows you to design, develop, maintain, and output fully personalized and consistent communications of all types.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Benchmarks for Billing: How Complex Business Models Impact Quality, Accuracy and Efficiency by Softrax Corporation (E-mail this company) October 2007 - (Free Research) A recent survey questioned professionals at 267 corporations about their billing organization and their billing processes. The main industries represented include: High Technology, Business Services, Manufacturing, Financial Services and Telecom. (ANALYST REPORT) READ ABSTRACT | GO TO ANALYST REPORT

eCity Sell - Sales Order Management for .Net2.0 by SLINGSHOT. eCity Sell forms an integral part of the sales order and CRM capabilities of the eCity Enterprise Suite.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Success Story - Worldspan Streamlines Contract Signing with DocuSign by DocuSign Inc April 2008 - (Free Research) The DocuSign Online Signing Service makes it fast and easy for companies to dramatically reduce their dependence on paper-based processes (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Defending the Contractor: Ensuring DCAA Compliance with Time and Expense Software by Sage Software (E-mail this company) October 2007 - (Free Research) In order to ensure compliance with DCAA regulations, contractors must develop a consistent process for recording and tracking time and billing expenses. Labor costs usually represent a large share of total contract value. This paper explains how contractors benefit from timekeeping software that ensures accurate project time and expense records. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Dramatically Speeding Up Testing Cycles and Lowering Costs for SAP by Newmerix June 2008 - (Free Research) Learn how you can dramatically lower the cost of testing changes to SAP while speeding test cycles of greater breadth and depth to ensure predictable release cycles of exceptional quality. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Oracle E-Business Suite: Dramatically Speeding Up Testing Cycles and Lowering Costs by Newmerix June 2008 - (Free Research) Learn how to dramatically lower the cost of testing changes to Oracle E-Business Suite while speeding test cycles of greater breadth and depth to ensure predictable release cycles of exceptional quality. (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ServiceCEO for Computer and Computer Repair Service Companies by Insight Direct (E-mail this company) ServiceCEO has the right features to make running your Computer Service business much easier. It has all the job scheduling tools and customer management features you will need to improve customer service and help you get organized. It allows you to keep track of the thousands of computers and equipment, as well as the parts on that equipment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

LoadRunner by Mercury (E-mail this company) LoadRunner is a load testing tool that predicts system behavior and performance. It exercises your entire enterprise infrastructure by emulating thousands of users and employs performance monitors to identify and isolate problems. By using LoadRunner, you can minimize testing cycles, optimize performance, and accelerate deployment.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

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