Astea Alliance Service Management Suite by Astea International Inc.. Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales more... >> Discover more offerings from Astea International Inc..
		ServicePower - Strengthening the Service Chain by ServicePower. ServicePower’s application set is highly configurable – you can choose what works best for your service organization. The same application is proven in a wide range of service more... >> Discover more offerings from ServicePower.
		M1 by B & G™ ERP program aids growth Of UK sophisticated electronics Manufacturer – Fozmula Ltd by Bowen & Groves. Fozmula’s range of hydrostatic and tank contents gauges, partly gave rise to the decision to introduce a new system owing to the lack of a manufacturing module within their more... >> Discover more offerings from Bowen & Groves.

Improving Productivity with Maintenance Management Software, A Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how one company is able to keep track of everything that workers need to know using maintenance management software, from scheduling preventative maintenance down to tracking call-backs on equipment.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Purchasing a CMMS and The Long Term Benefits of Training by Thinkage Ltd. March 2008 - (Free Research) Companies that purchase training along with their CMMS package are better informed, prepared and confident in their abilities to work with their new system and they have a much greater chance of a successful implementation.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

ERP for Service Organizations by Epicor Software Corporation. Moving beyond Professional Services Automation (PSA), Epicor for Service Enterprises is an ERP solution developed specifically mid to large sized professional service organizations. It streamlines every aspect of your business -- from bid management to engagement delivery, from resource management to project accounting and portfolio management.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Maintenance at Holy Cross College by Thinkage Ltd. March 2008 - (Free Research) Learn how one company uses maintenance management software to manage work orders, track inventory, and report of problems. Explore how you can keep expenses under control while continuing to provide high-quality work.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Best Practices: Technology Escrow-Who’s Using It and Why? by Iron Mountain Digital September 2008 - (Free Research) This paper offers an overview of who is using technology escrow services, as well as why. You’ll learn the key criteria to use in making an effective evaluation when you are ready to select an escrow agent.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Asset Management by Verian Technologies June 2008 - (Free Research) The 100% Web-based Asset Managment module can stand alone or integrate with other ProcureIT components to let you manage the entire lifecycle of assets, such as equipment, furniture, facilities, and machinery.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance - Service Lifecycle Management by Astea International Inc. (E-mail this company) Astea Alliance -supports the complete service lifecycle, and enables you to manage staff and inventory more efficiently while providing higher levels of service to customers. It provides a single, unified view of all service transactions & gives you a wealth of decision support tools to continuously refine the quality of your service process.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Software Helps Xerox save Tens of Millions per Year through Space Reductions by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Integrated facilities management software has helped Xerox Corporation, Rochester, New York, save tens of millions of dollars per year by providing the company’s space planners with the information they need to be more productive.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Corning Implements New Space Management Software: Processes Cut Planning Time and Saves Millions of Dollars by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Corning Incorporated implemented a computer aided facilities management (CAFM) software application to centralize all Corning Real Estate (CRE) information.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

Alliance PocketPC - Impact Field Productivity by Astea International Inc. (E-mail this company) Alliance PocketPC: For unmatched portability, this solution captures information needed for call assignments, providing support for administrative tasks that impact field productivity via a Windows CE 3.0 device. Can be used in transmission-restricted areas and remote sites out-of-range for wireless links.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Dispatch Direct: Service Call Dispatching by Dispatch Direct Dispatch Direct service call software will help you run and manage your services business or divisions with increased efficiency, productivity and superior customer service.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

Improve Plant Performance and Communication with Design Operate Maintain (DOM) by IFS March 2008 - (Free Research) Listen to this podcast to learn how design operate maintain (DOM) can help you eliminate communication problems between maintenance, operations and designers working on your plant.  (PODCAST) READ ABSTRACT | GO TO PODCAST

Realize the Benefits of Design, Operate, Maintain Today by IFS July 2008 - (Free Research) Industrial facility designers and those who operate and maintain those facilities need to work together closely to improve plant efficiency and business profitability over time.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Improving Facilities Maintenance Management, a Case Study by Thinkage Ltd. March 2008 - (Free Research) Learn how the company that manages the Seahawks complex uses a CMMS system that covers all aspects of facilities management, from cleaning to repairs to preventive maintenance.  (CASE STUDY) READ ABSTRACT | GO TO CASE STUDY

The Benefits of Computerized Maintenance Management Systems (CMMS) by Thinkage Ltd. March 2008 - (Free Research) A computerized maintenance management system (CMMS) provides a way of keeping accurate and timely accounts of maintenance activities. Learn how you can make more effective management decisions and constant improvements to drive cost savings.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

The Next Generation of ERP Software: Technology as a Means for Thriving in the New Manufacturing Economy by Epicor Software Corporation. March 2008 - (Free Research) This paper examines how the next generation of Enterprise Resource Planning (ERP) solutions have allowed globally extended manufacturers to optimize performance while reducing costs.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Real Estate and Facilities Lifecycle Management by FAMIS Software, Inc., An Accruent Company July 2008 - (Free Research) Aberdeen evaluated 254 enterprises in June 2007 and distinguished Best in Class enterprises by two key measures: percentage of REFLM spend under management and visibility into both spend and process.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Temperature Alert Software for Server & Computer Rooms - Remote Monitoring by Peripheral Manufacturing Inc. With the supplied software, you can receive e-mail alerts or be paged when temperature or any of the other values is exceeded.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

FACTS® PPO™ by FACTS Services, Inc. April 2008 - (Free Research) FACTS® PPO™ is a fully automated provider network processing module, this system provides you with a fully integrated database for providers (both practitioners and facilities).  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

Astea Alliance Service Management Suite by Astea International Inc. (E-mail this company) Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.  (SOFTWARE PRODUCT) GO TO DETAILED REPORT

MicroMain XM Enterprise™ - Enterprise Asset Management (EAM) Software by MicroMain Corporation MicroMain XM Enterprise™ enables your enterprise to conserve resources through strategic, comprehensive asset management. This enterprise asset management (EAM) system enables you to optimize your plant or industry assets and generate higher profits, reduce equipment downtime, increase asset availability, and make cost-effective purchases.  (ASP & SOFTWARE PRODUCT) GO TO DETAILED REPORT

Configuration Management - How to Really Cover your Assets by Numara Software April 2008 - (Free Research) Configuration Management is the heart of IT Service Management. This webcast will teach you what hardware and software exist in that environment, and how they relate to each other. Also discussed is how to increase service quality and reduce costs  (WEBCAST) READ ABSTRACT | GO TO WEBCAST

Accurent Gets FAMIS by FAMIS Software, Inc., An Accruent Company June 2008 - (Free Research) Accurent a leading real estate management solution provider has acquitted FAMIS Software Inc. a pioneer of facilities management solutions, in all-cash transaction.  (WHITE PAPER) READ ABSTRACT | GO TO WHITE PAPER

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