Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

Application performance monitoring (APM) is skyrocketing in popularity. This Gartner Magic Quadrant can help you gain a better understanding of APM, how it can benefit your application environment and how you should go about implementing it today. Read this now and also learn about specific vendor's strengths and weaknesses and what to be aware of. 

Download the Open Group Service Integration Maturity Model (OSIMM). 

Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 

Read this white paper to learn how to effectively manage these large scale networks to ensure that customers are receiving the level of service for which they have contracted. 

Because perceptions of converged infrastructure (CI) often vary in the IT industry, HP and Intel contracted Forrester Consulting to survey IT decision-makers internationally on benefits and barriers to implementation of CI. Learn the results of that survey in this white paper. 

Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers. 

Read this expert e-guide to learn the benefits of testing the cloud for storage vendors. Unveil why this trend is catching on and what the future holds for this kind of testing. Also find information about the additional charges that cloud storage users pay for individual transactions. 

Read this paper to learn more about HP's business processes services for procurement. 

This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 

Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. 

Are you going to upgrade to SQL Server 2012? This edition of SQL Server Insider sets out to help you decide whether the investment is worth it or not. Read this edition to learn if several IT pros are going to upgrade and why, how this release will affect the database marketplace and pros and cons of actually upgrading. 

Hypothetically, SQL Server virtualization will save you money and manpower. However, there are some risky components involved, and a few major scenarios in which SQL Server virtualization won't benefit you. Read this expert e-guide to learn if virtualizing SQL Server is a good idea for your organization and find tips on avoiding potential pitfalls.