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1 - 25 of 491 | Next Page

Avaya Aura Contact Center Scripting Demystified by Global Knowledge
May 18, 2011 - (Free Research)
Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 
(WHITE PAPER) READ ABSTRACT |

iTest Team - Rapid Test Automation for Equipment and Devices by Fanfare
iTest Team is an integrated test environment for developers, testers, and automation teams. It offers a unified approach for rapidly developing, automating, and maintaining test cases. iTest Team tests complex equipment and systems that are accessed through various protocols, such as command line interfaces, Web interfaces, SNMP, or command shells. 
(SOFTWARE PRODUCT)

The Case for Contract Management -- Why You Should Get Started Today by SAP America, Inc.
June 30, 2011 - (Free Research)
How well-versed are you in the three key areas of contract lifecycle management (CLM) that will give you the visibility to control your contracts and comply with regulations? Take this quick quiz to determine your contract competency and understand whether a CLM solution would benefit your organization. 
(WHITE PAPER) READ ABSTRACT |

An On-Demand Solution to Optimize Contract Management by SAP America, Inc.
April 30, 2011 - (Free Research)
Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 
(WHITE PAPER) READ ABSTRACT |

The Innovation Barrier: Has Testing Fallen Behind Development? by Fanfare
February 2007 - (Free Research)
Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. 
(WHITE PAPER) READ ABSTRACT |

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com
October 2010 - (Free Research)
Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 
(WHITE PAPER) READ ABSTRACT |

The Business Value of Post Warranty Contracts by Hewlett-Packard Company
November 2011 - (Free Research)
<p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p> 
(WHITE PAPER) READ ABSTRACT |

How Service Providers Can Offer Premium Services and Increase Revenue by Effectively Managing VPNs by Hewlett-Packard Company
December 2007 - (Free Research)
Read this white paper to learn how to effectively manage these large scale networks to ensure that customers are receiving the level of service for which they have contracted. 
(WHITE PAPER) READ ABSTRACT |

Software Licensing and Subscription by ComputerWeekly.com
August 2011 - (Free Research)
This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 
(ANALYST BRIEF) READ ABSTRACT |

The global state of the PMO: The IT perspective by ComputerWeekly.com
May 2011 - (Free Research)
This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 
(IT BRIEFING) READ ABSTRACT |

An On-Demand Sourcing Solution for Rapid and Sustainable Savings by SAP America, Inc.
May 2011 - (Free Research)
Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers. 
(WHITE PAPER) READ ABSTRACT |

BancVue is Winning the War Against the Big Banks with Sugar Professional by SugarCRM Inc.
November 2010 - (Free Research)
Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. 
(CASE STUDY) READ ABSTRACT |

City of Ulm Case Study by Centennial-Software
July 2008 - (Free Research)
The City of Ulm turns to Enteo v6 to rollout Windows Vista and applications on all clients with minimal effort and high degree of reliability. 
(CASE STUDY) READ ABSTRACT |

Virtualization and backup: Automating the most-repeated and important manual tasks by EqualLogic, Inc.
February 2008 - (Free Research)
In this webcast, IT consultant Andrew Kutz discusses the elements of virtualization backup that are most frequently overlooked and how to automate the most common virtualization backup tasks. 
(WEBCAST) READ ABSTRACT |

Islamic Finance for Investment Managers by Advent Software, Inc
March 2012 - (Free Research)
Islamic investment management today presents great opportunities, but setting up a compliant operation requires numerous considerations. Access this white paper to uncover 5 steps that will ensure a Shari’ah-compliant portfolio. 
(WHITE PAPER) READ ABSTRACT |

The Outsourcing Surge by SolovatSoft
August 2008 - (Free Research)
Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 
(WHITE PAPER) READ ABSTRACT |

Computer Weekly - 27 March 2012: What the Budget means for IT by ComputerWeekly.com
March 2012 - (Free Research)
This week’s Computer Weekly asks what chancellor George Osborne's Budget means for the UK IT community and if he can deliver his goal to make Britain "the technology centre of Europe". Also you'll find the final part of our private cloud Buyer's Guide and we examine the options for choosing the right WAN optimisation strategy. 
(EZINE) READ ABSTRACT |

The global state of the project management office by ComputerWeekly.com
May 2011 - (Free Research)
This global benchmarking study from ESI international identifies the key challenges and successes experienced by project and programme management offices (PMO) and draws recommendations for the future. 
(IT BRIEFING) READ ABSTRACT |

Advanced Case Management for Smarter Energy and Utilities by IBM
October 2010 - (Free Research)
<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p> 
(WHITE PAPER) READ ABSTRACT |

Five Steps to Managed Third-Party Application Security Risk by Veracode, Inc.
May 2012 - (Free Research)
This whitepaper outlines a five step process that enterprises can apply to their third-party application portfolio to gain visibility into their security state and make informed purchase, integration, deployment and maintenance decisions. 
(WHITE PAPER) READ ABSTRACT |

When blade servers meet virtualization: Cost concerns by IBM
April 2012 - (Free Research)
<p>Customers interested in purchasing blade servers must carefully assess the costs of implementing and maintaining these platforms. This expert e-guide presents a cost/benefit analysis of blade servers and explains why virtualization should be factored into investment decisions.</p> 
(EGUIDE) READ ABSTRACT |

HP Procurement Services: Boost Margins with Proven Global Spending Strategies by Hewlett-Packard Limited
January 2012 - (Free Research)
Read this paper to learn more about HP's business processes services for procurement. 
(WHITE PAPER) READ ABSTRACT |

CW Special report on Capita by ComputerWeekly.com
April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 
(IT BRIEFING) READ ABSTRACT |

Computer Weekly - 17 April 2012: How to ensure smartphone security by ComputerWeekly.com
April 2012 - (Free Research)
This week’s Computer Weekly examines the growing threat from smartphones being targeted by hackers and viruses as the devices are increasingly used for work. Hospitality giant Mitchells & Butlers talks about its migration to the cloud and the CIO of Airbus discusses his IT priorities and how he spends €500m a year on IT. 
(EZINE) READ ABSTRACT |

CW Special Report on IBM

 by ComputerWeekly.com
April 2012 - (Free Research)
<p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p> 
(IT BRIEFING) READ ABSTRACT |

1 - 25 of 491 | Next Page

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