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How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution

February 20, 2009 - (Free Research)
In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty. 
(WHITE PAPER) READ ABSTRACT |

Whirlpool: Quality Means Loyalty by SAS

September 2008 - (Free Research)
Running SAS Warranty Analysis on the SAS Enterprise BI Server enhances Whirlpool's investment in an SAP R/3 operational environment for in-depth analysis and easy reporting on issues. 
(CASE STUDY) READ ABSTRACT |

Controlling Risk: Quality Management for SAP® Implementations and Upgrades by Hewlett-Packard Company

November 2008 - (Free Research)
This paper summarizes the benefits of using HP software throughout the SAP application lifecycle, while focusing primarily on ensuring a smooth implementation, upgrade and go live with SAP applications. 
(WHITE PAPER) READ ABSTRACT |

Peace of Mind for the Life of Your Business by Cisco Systems, Inc.

August 2008 - (Free Research)
In today's rapidly changing marketplace, small businesses are facing new challenges and competitive pressures. Read this whitepaper to learn how to choose the right vendor to build the solutions that your business needs. 
(WHITE PAPER) READ ABSTRACT |

E-Book: A CIO’s Guide to Outsourcing by Dimension Data

November 2010 - (Free Research)
Access this e-book and learn outsourcing contract danger signs, how to tell if changing vendors is worth the risk, the importance of encouraging innovation and flexibility from providers, and more! 
(EBOOK) READ ABSTRACT |

Big Data and the Cloud by HP & Intel®

December 2012 - (Free Research)
Read this e-guide for advice on finding the right vendor and utilizing these new cloud analytics and BI services to use big data for business benefit. 
(EGUIDE) READ ABSTRACT |

The Messy Costs of Multi-vendor Management by Dimension Data

January 2014 - (Free Research)
This whitepaper covers the problems of a multi-vendor data center and offers a solution to help you drive innovation. 
(WHITE PAPER) READ ABSTRACT |

Key Considerations For Online Backup by 3X Systems

September 2009 - (Free Research)
This E-Guide will highlight the key considerations to be aware of when evaluating online backup solutions and will also highlight critical questions to ask vendors. 
(EGUIDE) READ ABSTRACT |

Prepare For Vendor Audits and Improve Software Asset Management with Integrated IBM Solutions by IBM

December 2010 - (Free Research)
Read on to learn how effective software asset management can support both cost effectiveness and cost efficiency through automation and by matching inventory with actual deployments, thereby helping to reduce over- and under-licensing. 
(WHITE PAPER) READ ABSTRACT |

Do I Know You? Solid-state Vendors Need Brands or OEM Contracts by The 451 Group (E-mail this company)

October 2011 - (Free Research)
Late last year, 451 Research evaluated two solid-state storage variants: Solid-sate drives and solid-state cache in networked storage. This paper breaks down the detailed examination, and you can access the key findings here. Read on to learn who the top-ranked vendors are, find 8 top SSD drive criteria and hear what your peers said about SSD! 
(WHITE PAPER) READ ABSTRACT |

Case Study: Virgin Media Consolidates is Vendor Support by Hewlett-Packard Limited

January 2014 - (Free Research)
This exclusive case study details the solution a top media company went with to consolidate its multi-vendor support contracts and deliver faster services. 
(WHITE PAPER) READ ABSTRACT |

Best Practices in eCatalog Management by Ariba, Inc.

June 2010 - (Free Research)
At the heart of procurement systems is a catalog. Even in environments lacking automation, requisitioners consult a hard copy or customer service reps use a catalog at the other end of a phone line. Getting everyone to use the correct catalog from a preferred vendor at the contracted price will ensure that negotiated savings are actually realized. 
(WHITE PAPER) READ ABSTRACT |

CW+: Compass: How to negotiate effective telecoms contracts by ComputerWeekly.com

October 2010 - (Free Research)
Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 
(WHITE PAPER) READ ABSTRACT |

Reducing Risk through Requirements-driven Quality Management: An End-to-end Approach by Hewlett-Packard Company

December 2008 - (Free Research)
This white paper explains a structured way to manage requirements and how risk-based requirements and quality management are inseparable from the larger process of managing the planning, test and release of a software system. 
(WHITE PAPER) READ ABSTRACT |

Evaluating and Contracting for Cloud Financials Best Practice Considerations by Intacct Corporation

March 2010 - (Free Research)
Choosing a cloud computing solution can seem like a daunting task. Where do you start? What questions do you ask? What do you specifically need to look out for? This paper answers these questions and more. Continue reading to learn the best practices for choosing a cloud computing solution. 
(WHITE PAPER) READ ABSTRACT |

Finding the PERFECT Cloud Provider with Cisco by Cisco Systems, Inc.

February 2014 - (Free Research)
Access this concise resource to uncover the top 10 cloud vendor considerations so you can be confident your organization is selecting the best fit for your business needs. 
(RESOURCE)

Upgrade Strategies and Third-Party Support: Taking Back Control of Your Enterprise Applications Road Map by Rimini Street, Inc.

June 2011 - (Free Research)
How to use third-party support to get information on enterprise application software licensing renewels. 
(WHITE PAPER) READ ABSTRACT |

E-Zine: Enterprise CIO Decisions: Running Lean in 2010 by SearchCIO.com

March 2010 - (Free Research)
Technology decision makers in the enterprise are under pressure to deliver results on tight budgets while streamlining efficiency, cutting costs, and reducing risk for their organizations. Read this E-Zine from Enterprise CIO Decisions to find out how ITSM, outsourcing and technology are combining to make IT a lean, mean fighting machine in 2010. 
(EZINE)

E-Book: Best Practices for Selecting Midmarket ERP Software by itelligence, Inc.

September 2010 - (Free Research)
Navigating the ERP software market can be a big challenge. Experts say there are over 80 different ERP packages available today. Choosing an ERP package means answering challenging questions about requirements, vendor services and deployment style. In this eBook, get advice and best practices for the ERP software selection process. 
(EBOOK) READ ABSTRACT |

ECM as a Cloud Platform: Keep it simple by SpringCM

March 2011 - (Free Research)
Manual and siloed document processes can leave you literally drowning in paper with higher operational costs, less visibility and reduced agility. ECM can bring greater speed, reliability and efficiency to business processes as well as provide better assurance and process visibility to managing contracts and slash document processing costs. 
(WHITE PAPER) READ ABSTRACT |

Forrester Research: Improving Application Deployments - How an Application Delivery Architecture Can Help Businesses Overcome Deployment Challenges by F5 Networks

August 2007 - (Free Research)
Today's businesses must operate in a drastically changing environment. Forrester found most companies are not well equipped to reorient IT as a critical driver of top line success. This report showcases the results of an April 2007 Forrester survey. 
(WHITE PAPER) READ ABSTRACT |

Customer Satisfaction with Email Archiving Systems by Sunbelt Software

January 2010 - (Free Research)
Email archiving is rapidly becoming a critical best practice for organizations of all sizes and across all industries. This white paper compares Sunbelt Exchange Archiver (SEA) with a cross-section of other email archiving offerings, to help decision makers in the evaluation process. 
(WHITE PAPER) READ ABSTRACT |

Straight to the Top. CIO Leadership in a Mobile, Social, and Cloud-based World by ComputerWeekly.com

May 2014 - (Free Research)
There is a growing trend to emphasise the business skills of CIOs, but in-depth knowledge of technology is still necessary for CIOs to succeeed, writes Gregory S. Smith, in this extract from his book, Straight to the top. 
(BOOK) READ ABSTRACT |

Top 10 Project Management Trends for 2013 by ComputerWeekly.com

January 2013 - (Free Research)
A global panel of experts identify the top 10 trends in project management in 2013 
(ESSENTIAL GUIDE) READ ABSTRACT |

The Open Group Service Integration Maturity Model (OSIMM) Version 2 by ComputerWeekly.com

January 2012 - (Free Research)
Download the Open Group Service Integration Maturity Model (OSIMM). 
(ESSENTIAL GUIDE) READ ABSTRACT |

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