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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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The Green Data Center: Energy-efficient Computing in the 21st Century: Chapter 1, 2008 Update by Rackable Systems

October 31, 2008 - (Free Research)
This green data center e-book serves as an all-in-one guide to lead you through the process of creating an energy-efficient data center. 
(WHITE PAPER) READ ABSTRACT |

Protecting a Paperless office by Dell | EqualLogic

December 2008 - (Free Research)
By working with Dell, the Peterson Sullivan IT group achieved its goals of creating a consolidated and scalable IT environment with strong backup and disaster recovery strategies. 
(CASE STUDY) READ ABSTRACT |

Agile + Portfolio Management: Bridging the Gap Between Agile Teams & Management by Innotas

May 2014 - (Free Research)
Management teams are focused on what to do.  Agile teams are focused on how to do it. Bridging the gap is challenging, yet critical to your business. Check out this brand new whitepaper from Innotas to find out how portfolio management can help bridge the gap between agile teams and management to create a winning agile enterprise. 
(WHITE PAPER) READ ABSTRACT |

Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection: An ROI Analysis of FalconStor Storage Management Solutions by FalconStor Software

October 2010 - (Free Research)
Data protection and disaster recovery continue to be overarching challenges for most firms. To remedy a myriad of problems with data protection as well as operational and disaster recovery, companies are replacing legacy backup methods with new approaches. Read on to learn more. 
(WHITE PAPER) READ ABSTRACT |

Twynham School Relies on DocAve® to Protect Valuable SharePoint Data by AvePoint, Inc.

February 2010 - (Free Research)
Southwest England's Twynham Comprehensive School used AvePoint's DocAve Backup and Restore to provide reliable, granular, and full-fidelity backup and recovery capabilities to protect their over 50GB of data and hundreds of sites stored on its MOSS environment. 
(CASE STUDY) READ ABSTRACT |

Measuring, Monitoring and Improving Customer Experience by SearchCRM

September 2012 - (Free Research)
Forward-thinking organizations recognize the improving the customer experience can provide a significant competitive edge, but implementing effective customer experience management (CEM) processes can be difficult. Review this expert guide to learn 10 simple, inexpensive ways to improve the customer experience today. 
(EGUIDE) READ ABSTRACT |

IDC Report - Reducing Costs and Creating a More Secure IT Environment with a Holistic Approach to Data Protection by FalconStor Software

August 2009 - (Free Research)
IDC interviewed eight FalconStor customers that had deployed at least one or a combination of the following FalconStor storage management solutions: Virtual Tape Library (VTL), Network Storage Server (NSS), and Continuous Data Protector (CDP). All customers reported high levels of satisfaction. 
(ANALYST REPORT) READ ABSTRACT |

Customer Experience Exchange E-Zine Issue 2 by SearchCRM

January 2012 - (Free Research)
This second issue of Customer Experience Exchange highlights the contact center. Often an overlooked facet of customer relationship management (CRM), the contact center is usually the first way a customer reaches out to a company and thus should always be considered in CRM strategies. 
(EZINE)

An On-Demand Solution to Optimize Contract Management by SAP America, Inc.

April 2011 - (Free Research)
Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 
(WHITE PAPER) READ ABSTRACT |

A Unified Approach to Managing the Virtual Infrastructure by Forsythe

November 2009 - (Free Research)
Managing the virtual infrastructure end-to-end is becoming more challenging as virtual environments continue to grow and more data center elements meld into the "cloud". This whitepaper will discuss the push for continued virtualization and the "cloud", and present you with questions that will help you create the best organizational strategy. 
(WHITE PAPER) READ ABSTRACT |

Business Continuity No Longer out of Reach by Dell | EqualLogic

December 2008 - (Free Research)
This paper looks at how any company can create an affordable infrastructure that delivers the full spectrum of protection - from simple data protection to disaster recovery to business continuity. 
(WHITE PAPER) READ ABSTRACT |

Realizing the Promise of Storage Virtualization: Where Does Storage and Data Virtualization Live? by Forsythe

November 2009 - (Free Research)
This whitepaper will discuss how the push for continued virtualization and the "cloud"- along with a consolidated view that manages the infrastructure - is quickly becoming a reality due to market and end-user demand. You'll also learn what questions to ask yourself to assist in creating an organizational strategy for the best management approach. 
(WHITE PAPER) READ ABSTRACT |

Addressing Outlook Security Concerns and Preparing Mobile Users for an Exchange Migration by Thawte Inc.

May 2011 - (Free Research)
Users enticed by the ability to check email at a glance increasingly log onto Exchange 2010 remotely and cause new security risks. This expert e-guide from SearchExchange.com explains how to address these Outlook security concerns by creating a buffer zone between your internal network and the Internet. 
(EGUIDE) READ ABSTRACT |

Using Social Media to Win Over Customers by SearchCRM

March 2013 - (Free Research)
While many businesses are eager to join their customers at the social media party, doing so without the proper internal processes in place could spell disaster. In this brief expert e-book, you can learn how to create a successful social CRM initiative (and valuable customer relations) through implementing the right processes and technologies. 
(EBOOK) READ ABSTRACT |

Achieving a BYOD (Bring-Your-Own-Device) Strategy That Works for You by Insight

May 2013 - (Free Research)
Read this white paper to learn five key steps that will help you create a successful BYOD management strategy. Read on and learn the best ways to address device policies, security threats, employee awareness, and more. 
(WHITE PAPER) READ ABSTRACT |

Integrating Dell Equallogic™ Sans with Citrix XENSERVER: Realizing Virtualization’s Full Potential by Dell | EqualLogic

November 2008 - (Free Research)
XenServer enables consolidation of server and other infrastructure resources, by combining servers and storage into resource pools that can be apportioned to the applications with the highest business need. 
(WHITE PAPER) READ ABSTRACT |

The Mixed Blessings of Contact Center Automation by SearchCRM

May 2014 - (Free Research)
Contact center technologies ease customer frustration with call center inefficiency, but they don't replace the human touch. 
(EBOOK) READ ABSTRACT |

Computer Weekly 16 August 2011: Read our analysis of the week’s biggest news stories in IT and in-depth features examining the latest technology trends by ComputerWeekly.com

August 2011 - (Free Research)
In this week’s issue of Computer Weekly we kick-off a programme of content aimed at providing a resource for IT training, education and career development. We also look at the controversial supplier contracts for the NHS IT programme, and examine the challenges of Big Data - plus our usual analysis of the week’s news. Download the latest issue now. 
(EBOOK) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc.

DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs. 
(ASP)

How to tackle trust and co-operation by ComputerWeekly.com

November 2010 - (Free Research)
It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 
(WHITE PAPER) READ ABSTRACT |

Integrating multiple channels to build a single view of the customer by SearchCRM

February 2013 - (Free Research)
CEM is about so much more than just technology. It's also important to focus on implementing the right processes to facilitate collaboration across different departments and multiple applications. This expert resource describes proven strategies to optimize resources for CEM. 
(EGUIDE) READ ABSTRACT |

Rethinking Backup and Recovery: Business Continuity in the Datacenter and Beyond by Asigra

April 2014 - (Free Research)
This on-demand webinar explains the challenges of the modern data center in terms of developing a business continuity strategy that can handle backing up all of the data from new devices and apps. 
(WEBCAST) READ ABSTRACT |

Building the Business Case for a Mobile-First Infrastructure Refresh by Insight

May 2014 - (Free Research)
This whitepaper examines the true benefits of implementing a “mobile-first” infrastructure - including how it can help improve manageability, productivity and the end-user experience – and how to successfully manage mobility in your organization. 
(WHITE PAPER) READ ABSTRACT |

Tap Into Virtualization’s Benefits for Better Disaster Recovery by SearchServerVirtualization

January 2014 - (Free Research)
Here's how to update your virtual disaster recovery strategy to improve availability and take full advantage of virtualization's time- and cost-saving benefits. 
(EGUIDE) READ ABSTRACT |

TruthInIT.com Product Analysis Report - FalconStor SIR VTL by FalconStor Software

August 2009 - (Free Research)
This report is an independent analysis of the FalconStor product and was sponsored by TruthInIT.com. The analysis is based on interviews with FalconStor, their customers, and other industry experts. The conclusion of this analysis is that FalconStor appears to have successfully added global deduplication to the most deployed VTL in the industry. 
(ANALYST REPORT) READ ABSTRACT |

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