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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Gartner: How to build an online community by ComputerWeekly.com

February 14, 2014 - (Free Research)
Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs. 
(ANALYST BRIEF) READ ABSTRACT |

Faster PHP Through Java by Caucho Technology

March 18, 2009 - (Free Research)
Using benchmarks and code samples throughout to anchor the discussion, this paper explores how Quercus - Caucho's Java implementation of PHP - can perform faster than the standard Apache-based PHP both in synthetic benchmarks and real-world applications. The results are quite impressive. 
(WHITE PAPER) READ ABSTRACT |

IT Handbook: Introduction to Virtualization by SearchServerVirtualization

January 22, 2014 - (Free Research)
Virtualizing is a smart move, but the results will disappoint if the task isn't done right. Factoring server management and performance into a consolidation project can make the difference between a success story and a wasted opportunity. 
(EGUIDE) READ ABSTRACT |

Building the Business Case for a Mobile-First Infrastructure Refresh by Insight

May 13, 2014 - (Free Research)
This whitepaper examines the true benefits of implementing a “mobile-first” infrastructure - including how it can help improve manageability, productivity and the end-user experience – and how to successfully manage mobility in your organization. 
(WHITE PAPER) READ ABSTRACT |

HP Integrity BL860c Server Blade Manageability Solutions by OnX USA LLC

October 01, 2007 - (Free Research)
The HP Integrity BL860c Server Blade is an Integrity blade server for the HP BladeSystem c-Class enclosure. This white paper details system management solutions for the BL860c. 
(WHITE PAPER) READ ABSTRACT |

WAN-optimized Replication: Built into FalconStor Solutions by FalconStor Software

April 22, 2011 - (Free Research)
Data replication has become part of the fabric of IT due to its multiple uses and benefits. However, data replication can quickly increase your bandwidth and storage costs. Read this white paper to learn how WAN optimization can help to solve these issues. 
(WHITE PAPER) READ ABSTRACT |

Top 5 reasons to speech-enable clinical documentation by Nuance

June 06, 2014 - (Free Research)
The following white paper outlines why the healthcare industry needs to reconsider their current document and records management process. Also included are the top 5 reasons how speech-enabled clinical documentation can drastically help with clinical satisfaction, HER adoption, data quality, and financial performance. 
(WHITE PAPER) READ ABSTRACT |

HP and Microsoft: Optimized enterprise solutions for faster time-to-value by HP

March 31, 2013 - (Free Research)
Today, what is needed are optimized solutions that allow you to increase efficiency, while at the same time keep pace with the growth of your business and the needs of your customers. Access this resource to learn how HP and Microsoft have recently teamed up to help you meet these challenges. 
(WHITE PAPER) READ ABSTRACT |

Life in the Enterprise Beyond Windows XP: Essential Steps Toward Migrating to Your Next OS by Insight

July 16, 2013 - (Free Research)
Find essential steps you can take in order to ensure seamless Windows migration while keeping costs to a minimum. 
(WHITE PAPER) READ ABSTRACT |

Enterprise Messaging That Is Agile, Simple, and Efficient: Deploy Microsoft Exchange Server 2010 on Cisco UCS by Insight

April 25, 2013 - (Free Research)
The resource outlines a combined refresh and upgrade strategy for Exchange Server 2010 that improves efficiency and agility of your messaging environment while reducing costs and complexity by converging your email infrastructure. 
(WHITE PAPER) READ ABSTRACT |

Dancing with Elephants - Making Your Business Processes Agile by Fujitsu America, Inc.

January 03, 2011 - (Free Research)
Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal. 
(WEBCAST) READ ABSTRACT |

Hybrid IT Service Management: A Requirement for Virtualization and Cloud Computing by FrontRange Solutions Inc.

October 31, 2012 - (Free Research)
This white paper presents the importance of ITSM as a well-established approach for managing IT that places corporate needs ahead of more technically defined, device or component-centric management methods. 
(WHITE PAPER) READ ABSTRACT |

BI Project Management for Oracle Shops by SearchOracle

February 06, 2013 - (Free Research)
Check out this invaluable resource from the industry insiders at SearchOracle.com to learn how to take the first steps toward successfully implementing Oracle BI. Inside, gain access to tips on how to get executive approval, deriving actionable insight from both SQL and NoSQL data, and 5 areas to focus on when implementing Oracle BI applications. 
(EZINE) READ ABSTRACT |

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value by Asigra

January 04, 2013 - (Free Research)
This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market. 
(WHITE PAPER) READ ABSTRACT |

The New CRM Metrics: Putting Them to Work by SearchCRM

January 25, 2013 - (Free Research)
There is added pressure for contact center agents, with customers armed to the teeth with devices to connect with businesses- from tweets to texts to telephone calls. But with proper metrics to gauge their performance and lead to instructive training, some of that pressure can be alleviated. 
(WHITE PAPER) READ ABSTRACT |

Application Modernization and Business Transformation in the Internet Age by SearchSOA.com

March 17, 2014 - (Free Research)
Many organizations are rethinking app portfolios and modernizing legacy applications -- but when and how should you embark on a modernization effort? Find out in this expert handbook, where you'll explore multiple perspectives on legacy mainframe applications and modernization. 
(EGUIDE) READ ABSTRACT |

What Recovery-Centric Licensing Means for You by Asigra

July 31, 2013 - (Free Research)
Download this report to learn how recovery-centric licensing can benefit your organization. 
(WHITE PAPER) READ ABSTRACT |

Bringing Software Pricing Models Up to Speed by Asigra

January 04, 2013 - (Free Research)
This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market. 
(WHITE PAPER) READ ABSTRACT |

MSPs: Increasing Automation, Productivity, and Customer Satisfaction by Asigra

May 15, 2014 - (Free Research)
This whitepaper explores one company's breakthrough approach to automation that is increasing efficiency and consistency in order to revolutionize the way that managed service providers deliver their services to small and midsize businesses. 
(WHITE PAPER) READ ABSTRACT |

Tap Into Virtualization’s Benefits for Better Disaster Recovery by SearchServerVirtualization

January 27, 2014 - (Free Research)
Here's how to update your virtual disaster recovery strategy to improve availability and take full advantage of virtualization's time- and cost-saving benefits. 
(EGUIDE) READ ABSTRACT |

Choose Storage That’s Smart Enough for Virtual Environments by SearchServerVirtualization

March 04, 2014 - (Free Research)
Find out how virtualization and storage technology can work together for better performance, scalability and disaster recovery. 
(EBOOK) READ ABSTRACT |

Paying a Fair Price for Data Backup by Asigra

September 30, 2013 - (Free Research)
This informative paper explores a new enterprise backup licensing model based on recovery. Discover how this approach ensures you're paying a fair price for your data backup and recovery and protects your information, no matter what. Read on now to learn more. 
(WHITE PAPER) READ ABSTRACT |

Cloud Poised to be Most Popular Backup Medium by Asigra

July 10, 2013 - (Free Research)
Download this executive brief to learn the state of data backup and recovery as well as the benefits and issues IT decision makers are confronting. 
(WHITE PAPER) READ ABSTRACT |

Big Data Demands Big Changes to Legacy Backup Licensing by Asigra

December 31, 2013 - (Free Research)
Read this white paper to find out how an increase in data and a decrease in IT budgets are affecting data backup strategies. 
(WHITE PAPER) READ ABSTRACT |

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