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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)
In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%. 
(EZINE)

Gartner: How to build an online community by ComputerWeekly.com

February 14, 2014 - (Free Research)
Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs. 
(ANALYST BRIEF) READ ABSTRACT |

Faster PHP Through Java by Caucho Technology

March 18, 2009 - (Free Research)
Using benchmarks and code samples throughout to anchor the discussion, this paper explores how Quercus - Caucho's Java implementation of PHP - can perform faster than the standard Apache-based PHP both in synthetic benchmarks and real-world applications. The results are quite impressive. 
(WHITE PAPER) READ ABSTRACT |

What's Up With Business Processes in the Cloud by SearchSOA.com

May 12, 2014 - (Free Research)
Learn about the business conditions that help determine cloud computing decision-making. 
(EBOOK) READ ABSTRACT |

Customer Experience Exchange, Issue 7 by SearchCRM

November 13, 2012 - (Free Research)
This 3-article E-Zine offers analysis and advice for the CEM professional. In the featured article, Cameron Kittle reviews CEM technologies and shares the thoughts of industry observers who stress that a company should first know what it intends to do with its wired connection to customers. Continue on for this article and more. 
(EZINE) READ ABSTRACT |

Handbook: Jump-Start Software Testing and Quality Assurance by SearchSoftwareQuality.com

February 26, 2013 - (Free Research)
This handbook provides strategies for fostering cultures of productivity in developing new software, using Agile and other structural and management-based approaches. 
(EBOOK) READ ABSTRACT |

See What CDI Success Looks Like by Nuance

December 31, 2012 - (Free Research)
This informative white paper provides a documentation management solution that helps bridge the clinical and coding gap by offering peer-to-peer instruction for your physicians, nurses, coders, and administrators. 
(WHITE PAPER) READ ABSTRACT |

Technology to Help Your Physicians with the Transition to ICD-10 by Nuance

February 28, 2013 - (Free Research)
This brief resource highlights a solution that, unlike retrospective coding based programs, offers a concurrent review process that allows physicians to accurately capture compliant documentation, complexity levels and severity levels in documentation from the moment the patient enters the system. 
(WHITE PAPER) READ ABSTRACT |

How Integrated Solutions Improve Workflow, Accuracy and the Bottom Line by Nuance

October 31, 2013 - (Free Research)
View this brief webcast to reveal the solution that helped Norman Regional Health System to successfully meet Meaningful Use and EHR use requirements. 
(WEBCAST) READ ABSTRACT |

What Emerson Hospital Gains By Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Access this case study today to learn how the right outsourced transcription service enabled Emerson Hospital to reduce turnaround time from days to hours while also cutting costs by 50%. 
(CASE STUDY) READ ABSTRACT |

Deliver Cost-Effective, Quality Care by Outsourcing Transcription by Nuance

December 31, 2012 - (Free Research)
Learn about a full-service, outsourced transcription option for healthcare enterprises that combines speech recognition with transcription services, enabling you to produce and deliver cost-effective, timely, and high-quality clinical documentation. 
(WHITE PAPER) READ ABSTRACT |

Poudre Valley Health System Saves over $6 Million, Increases Medical Transcription Productivity by Nuance

December 31, 2012 - (Free Research)
This case study reveals the on-demand platform for computer aided medical transcription (CAMT) that PVHS adopted to improve their transcription process, improve productivity, and reduce costs. View now to uncover if a similar solution could work for your organization! 
(CASE STUDY) READ ABSTRACT |

Dismantling Barriers to EHR Adoption and Health Information Exchange by Nuance

December 31, 2012 - (Free Research)
Explore the challenges CIOs and CMIOs are facing when it comes to EHR and HIE adoption and explore how speech recognition and clinical language understanding technologies are helping forward-thinking organizations overcome these issues. 
(WHITE PAPER) READ ABSTRACT |

How the Carle Foundation Eliminates Documentation Costs and Preserves Jobs by Nuance

December 31, 2012 - (Free Research)
This case study reveals how the Carle Foundation lowered transcription costs without compromising quality and preserved jobs by outsourcing and onboarding with Nuance Transcription Services. 
(CASE STUDY) READ ABSTRACT |

Rethinking Backup and Recovery: Business Continuity in the Datacenter and Beyond by Asigra

April 24, 2014 - (Free Research)
This on-demand webinar explains the challenges of the modern data center in terms of developing a business continuity strategy that can handle backing up all of the data from new devices and apps. 
(WEBCAST) READ ABSTRACT |

Virtualization Reaches Beyond the Hypervisor by SearchServerVirtualization

March 26, 2014 - (Free Research)
This expert resource details the importance that management software will have as a deciding factor in which vitualization vendor organizations pick moving forward. 
(EBOOK) READ ABSTRACT |

Application Modernization and Business Transformation in the Internet Age by SearchSOA.com

March 17, 2014 - (Free Research)
Many organizations are rethinking app portfolios and modernizing legacy applications -- but when and how should you embark on a modernization effort? Find out in this expert handbook, where you'll explore multiple perspectives on legacy mainframe applications and modernization. 
(EGUIDE) READ ABSTRACT |

BPO Edge Finance and Accounting Edition 2013 by HP

May 31, 2013 - (Free Research)
In this resource, learn how finance and accounting innovations can spur strategic initiatives, the importance of standardizing processes, how big data can lead to big opportunities, and much more. 
(EBOOK)

IT Handbook: Introduction to Virtualization by SearchServerVirtualization

January 22, 2014 - (Free Research)
Virtualizing is a smart move, but the results will disappoint if the task isn't done right. Factoring server management and performance into a consolidation project can make the difference between a success story and a wasted opportunity. 
(EGUIDE) READ ABSTRACT |

Building the Business Case for a Mobile-First Infrastructure Refresh by Insight

May 13, 2014 - (Free Research)
This whitepaper examines the true benefits of implementing a “mobile-first” infrastructure - including how it can help improve manageability, productivity and the end-user experience – and how to successfully manage mobility in your organization. 
(WHITE PAPER) READ ABSTRACT |

HP Integrity BL860c Server Blade Manageability Solutions by OnX USA LLC

October 01, 2007 - (Free Research)
The HP Integrity BL860c Server Blade is an Integrity blade server for the HP BladeSystem c-Class enclosure. This white paper details system management solutions for the BL860c. 
(WHITE PAPER) READ ABSTRACT |

WAN-optimized Replication: Built into FalconStor Solutions by FalconStor Software

April 22, 2011 - (Free Research)
Data replication has become part of the fabric of IT due to its multiple uses and benefits. However, data replication can quickly increase your bandwidth and storage costs. Read this white paper to learn how WAN optimization can help to solve these issues. 
(WHITE PAPER) READ ABSTRACT |

Top 5 reasons to speech-enable clinical documentation by Nuance

June 06, 2014 - (Free Research)
The following white paper outlines why the healthcare industry needs to reconsider their current document and records management process. Also included are the top 5 reasons how speech-enabled clinical documentation can drastically help with clinical satisfaction, HER adoption, data quality, and financial performance. 
(WHITE PAPER) READ ABSTRACT |

HP and Microsoft: Optimized enterprise solutions for faster time-to-value by HP

March 31, 2013 - (Free Research)
Today, what is needed are optimized solutions that allow you to increase efficiency, while at the same time keep pace with the growth of your business and the needs of your customers. Access this resource to learn how HP and Microsoft have recently teamed up to help you meet these challenges. 
(WHITE PAPER) READ ABSTRACT |

Life in the Enterprise Beyond Windows XP: Essential Steps Toward Migrating to Your Next OS by Insight

July 16, 2013 - (Free Research)
Find essential steps you can take in order to ensure seamless Windows migration while keeping costs to a minimum. 
(WHITE PAPER) READ ABSTRACT |

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