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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
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Hitting Your Numbers: Creating Sales Excellence with Commercial Open Source CRM by SugarCRM Inc.

June 02, 2009 - (Free Research)
A CRM system can help drive sales performance, so the decision of which CRM provider is right for your sales organization is very important. This paper discusses the benefits of having SugarCRM® as your CRM provider and how it is based on commercial open source software, which gives the product a variety of benefits over other CRM providers. 
(WHITE PAPER) READ ABSTRACT |

CRM Buyer’s Guide – 2011 Edition by SearchCRM

June 02, 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market. 
(EBOOK)

New Sugar 5.0 Platform Capabilities and Advanced CRM Functionality by SugarCRM Inc.

December 2007 - (Free Research)
Join Chris Harrick, Senior Director of Product Marketing at SugarCRM as he gives an in-depth look at enhancements and new CRM features of this upcoming release. 
(WEBCAST) READ ABSTRACT |

A realist's guide to building bottom line revenue and customer loyalty with social CRM by SugarCRM Inc.

October 2011 - (Free Research)
Is social CRM just hype or is it really worth your business's time? Read this eBook from SearchCRM.com for expert advice. 
(EBOOK)

Streamlining Sales Processes to Boost Performance: Five best practices for optimizing the sales pipeline by SugarCRM Inc.

June 2009 - (Free Research)
When chosen wisely and used appropriately, technology can have a positive impact on both the sales process management and the results of managing the sales effort more efficiently. SugarCRM can remedy the gap in four crucial areas. And it does so very economically, avoiding a fifth mistake, spending more money than you have to in order to improve. 
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CRM Total Cost of Ownership: Fees, Subscriptions and Hidden Costs by SugarCRM Inc.

July 2011 - (Free Research)
The following analysis provides a comparative price analysis of four leading CRM solutions for midmarketorganizations. Forrester Research defines midmarket organizations as any organization with revenues of lessthan $1 billion and/or fewer than 1,000 employees. 
(WHITE PAPER) READ ABSTRACT |

The future of mobile CRM by SugarCRM Inc.

March 2012 - (Free Research)
In this expert e-guide, find out how social and mobile customer relationship management (CRM) are changing the CRM landscape. 
(EGUIDE) READ ABSTRACT |

Customer Experience Exchange E-Zine: Taking a swing at social CRM by SearchCRM

May 2012 - (Free Research)
This edition of the CEM e-zine examines the role social media can play in your company. Learn how Major League Baseball is capitalizing on this revolution to fill its stands even during the darkest of times of the season, why Pinterest is such a success and how Dell measures it's social media success by tracking 22,000 daily online comments. 
(EZINE)

CRM and Small Business: Smaller, Faster, Better by SugarCRM Inc.

August 2011 - (Free Research)
The advent of cloud-based CRM applications has eliminated the significant initial budgetary barriers to entry for many businesses, and the proliferation of products geared toward smaller businesses has presented small business with options that allow them to choose based on specific features. Learn more about how CRM can help your small business. 
(WHITE PAPER) READ ABSTRACT |

When Content Matters: Building the Business Case for Enterprise Content Management by EMC Corporation

March 2008 - (Free Research)
This 15-minute guide is part of a series of guides that, in no more than 15 minutes, aims to provide a starting point for learning about a particular subject, in an easy and entertaining read. 
(WHITE PAPER) READ ABSTRACT |

Tip Guide: Content analysis tools earn chops in research on social media data by Sybase, an SAP company

December 2011 - (Free Research)
The content analytics market is growing tremendously year by year. A new report by consulting firm Alta Plana Corporation said it expects the market to increase at an average annual rate of 25% for the next several years. In this expert e-guide, readers will learn the effect of content analytics on social media data. 
(EGUIDE) READ ABSTRACT |

15 Minute Guide to Transactional Content Management by EMC Corporation

July 2007 - (Free Research)
This particular guide focuses on imaging and document management as a part of business processes which is referred as transactional content management and how these processes can be automated to bring new value to the operations of your company. 
(WHITE PAPER) READ ABSTRACT |

A 15 Minute Guide to Enterprise Content Management by EMC Corporation

March 2008 - (Free Research)
Learn how to manage all the unstructured content in your organization. This 15 Minute Guide to Enterprise Content Management shows how to turn content into an asset for making faster decisions, winning and keeping customers and improving workflow. 
(WHITE PAPER) READ ABSTRACT |

E-Guide ECM and Information Governance by OpenText

April 2012 - (Free Research)
This expert e-guide looks at the importance of governance in enterprise content management (ECM) initiatives and provides suggestions for structuring and managing a sound policy. 
(EGUIDE) READ ABSTRACT |

A 15-minute Guide to Interactive Content Management by EMC Corporation

March 2007 - (Free Research)
Interactive content management (ICM) is a set of technologies for managing the production process and content types that deliver compelling communications. 
(ARTICLE) READ ABSTRACT |

Programmer’s Guide: Using LucidWorks Enterprise to add search to your Web Application by Lucid Works

December 2010 - (Free Research)
This step-by-step guide shows a programmatic approach to working with LucidWorks Enterprise, the search solution from LucidWorks Enterprise built on Apache Solr. We’ll show how to add content, index it, create a web page (with example PHP code) to send search requests and display results, and more.  
(WHITE PAPER) READ ABSTRACT |

E-Guide: Next Steps and Trends in Enterprise Content Management by Dell, Inc.

May 2011 - (Free Research)
Enterprise content management is a long-established market, but ECM technology is changing, evolving and taking on increased importance to organizations. This eBook provides an overview of ECM, a recap of recent developments in the market and an in-depth look at emerging management trends. 
(EBOOK)

How to Get Ahead in IPTV: A Guide to Setting up an IPTV Service by Alcatel-Lucent

February 2007 - (Free Research)
Internet Protocol Television (IPTV) is a cutting edge mass-market technology. This paper gives advice and lessons learned by the key successful IPTV service providers in 2007. This is also a useful introductory guide for companies considering IPTV. 
(WHITE PAPER) READ ABSTRACT |

ESG Lab Validation Report by Limelight Networks, Inc.

February 2014 - (Free Research)
This guide examines the performance of dynamic content delivery between leading content delivery networks and outlines strategies for enhancing your network. 
(WHITE PAPER) READ ABSTRACT |

Content Mapped to Buying Stages Powers Nurturing Results by Genius.com

October 2009 - (Free Research)
This guide will show you five steps you can take to turn the creation of customer-centric content into a core competency and map that information for right-time delivery that keeps your prospects focused on the success you can help them achieve. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Web content management strategy best practices by Ektron, Inc.

December 2011 - (Free Research)
This e-guide explores the necessities involved in tackling a web content management (WCM) enterprise development project or overhaul, focusing on the need to align IT with business goals. 
(EGUIDE) READ ABSTRACT |

Developing a Solid Web Content Management Strategy by Limelight Networks, Inc.

May 2013 - (Free Research)
In this expert e-guide, find five must-see steps that will help your organization enable Web content management (WCM) success. Also inside, uncover top tips for planning an intelligent WCM strategy. 
(EGUIDE) READ ABSTRACT |

Secrets of Effective Web Content Management by Limelight Networks, Inc.

November 2012 - (Free Research)
Your Web presence is vital to future success, but what was once considered a well-designed website is a thing of the past. Read this essential guide to learn how mobility and customer relationship management (CRM) are impacting web content management (WCM) best practices and find out how to select the right WCM system. 
(ESSENTIAL GUIDE) READ ABSTRACT |

Solution Spotlight: Making The Business Case For Content Analytics by IBM

January 2014 - (Free Research)
Access the following expert e-guide to reveal the best practices for building a strong business case for content analytics software for today. Gain insight to use cases of successful content analytics, uses in social media, and much more. 
(EGUIDE) READ ABSTRACT |

The Social CRM Playbook by SugarCRM Inc.

August 2011 - (Free Research)
This white paper will provide an outline of the broad steps you should take in building a social CRM strategy and a overview of how you can pair that strategy with technology to enable your business to practice real social CRM. 
(WHITE PAPER) READ ABSTRACT |

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