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WebFOCUS Operational Enterprise Business Intelligence by Information Builders Inc..
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Intelligent Self-Service and Personalization: Rethink the Customer Experience by Genesys

June 02, 2014 - (Free Research)
With the right combination of intelligent self-service and agent-assisted service, you can ensure efficiency gains, cost savings, and customer satisfaction. View this white paper to learn what it takes to implement intelligence self-service, such as integrated applications, business intelligence, business rules, and integrated channels. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Your Return on Customer Attention with Oracle RTD by Oracle Corporation

February 01, 2012 - (Free Research)
Read this white paper to learn how business intelligence (BI) can combine your explicitly-defined business rules and automatically-identified statistical information to deliver the best possible content to your customers for every single interaction. 
(WHITE PAPER) READ ABSTRACT |

Optimizing Your Return on Customer Attention with Oracle RTD by Oracle Corporation

April 01, 2010 - (Free Research)
Read this white paper to learn how BI can combine your explicitly-defined business rules and automatically-identified statistical information to deliver the best possible content to your customers for every single interaction. 
(WHITE PAPER) READ ABSTRACT |

Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc (E-mail this company)

May 12, 2005 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This paper outlines eight key steps to take when writing a white paper and what you should do once the paper is written. 
(WHITE PAPER) READ ABSTRACT |

Podcast - Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc (E-mail this company)

March 07, 2006 - (Free Research)
White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written. 
(PODCAST) READ ABSTRACT |

The Platinum Rule of Service by Mindshare Technologies

March 04, 2008 - (Free Research)
The Platinum Rule builds on the Golden Rule for our more individualistic society by recognizing that we have very different preferences than those around us. 
(WHITE PAPER) READ ABSTRACT |

Akamai Insight: Time to Market Matters for Online Video Media by Akamai Technologies

May 2008 - (Free Research)
Akamai, with Stream OS, provides a streamlined video distribution workflow and a scalable, global distribution platform to get more media to market, faster than ever. 
(WHITE PAPER) READ ABSTRACT |

eGuide: Applying business rules for more effective advanced case management by IBM

November 2011 - (Free Research)
Read this expert e-guide to learn what business needs are driving the adoption of both business rules and case management technologies, how business rules technology is being put to use in case management and other areas, how to prepare for and implement rules in case management, and where business rules and case management trends are heading. 
(EGUIDE) READ ABSTRACT |

Healthcare Case Study: How HealthNow Built a Streamlined Member Enrollment Process with Business Rules by IBM

July 2011 - (Free Research)
Like many organizations in the healthcare industry, HealthNow is confronting difficulties from multiple legacy systems, manual and disjointed processes and changing customer demands. Access this resource to learn how HealthNow turned their member enrollment system into an enhanced service oriented architecture. 
(PRODUCT OVERVIEW) READ ABSTRACT |

Recovery Manager for Active Directory by Dell Software

Quest Recovery Manager for Active Directory offers an easy-to-use solution for fast, granular, online recovery of Active Directory (AD) in the event of inadvertent modification of AD due to software failure or human error. 
(ASP & SOFTWARE PRODUCT)

Safeguard your organization from Red Flags Rule non compliance by Iron Mountain

June 2012 - (Free Research)
Since the Red Flags Rule took effect in 2011, there has been a lot of confusion over which businesses must comply and develop identity theft prevention programs. Is your business covered? This paper clearly defines which businesses are affected, explains the key aspects of the Red Flags Rule and more. 
(WHITE PAPER) READ ABSTRACT |

Core Data Services: Basic Components for Establishing Business Value by Pitney Bowes Business Insight

January 2010 - (Free Research)
Standardizing data management practices when developing the enterprise architecture lowers risk and increases consistency; Organizational trust in the data simplifies application development. This paper explores how a set of value-added data services can reduce operational costs, increase efficiency and improve the quality of enterprise data. 
(WHITE PAPER) READ ABSTRACT |

10 Steps to Establishing an Effective Email Retention Policy by CA Technologies.

January 2009 - (Free Research)
Building a well-planned, enterprise-wide email retention policy helps establish uniform and consistent rules for all email and electronic records. 
(WHITE PAPER) READ ABSTRACT |

ImageMC++ by Viking Software Solutions

ImageMC++ is a highly advanced solution designed to maximize the auto-adjudication of claims. The rapid availability of electronic image and data, coupled with extensive rules-base processes, accelerates the handling of those claims that do not immediately auto-adjudicate and improves the efficiency of customer service functions. 
(SOFTWARE PRODUCT)

That Was Then This Is Now: The New Rules of Email Marketing by Silverpop Systems Inc.

August 2008 - (Free Research)
In this new era of CAN-SPAM legislation, overflowing inboxes and ever-increasing customer expectations, many of the practices that worked for emailers in the past simply won't work anymore. This paper reviews the new rules of email marketing. 
(WHITE PAPER) READ ABSTRACT |

Decision Management Smarter Insurance Processes by IBM

July 2011 - (Free Research)
With varying compliance demands, change is the mainstay of the insurance industry. There are constant alterations to underwriting, rating, claims processing, fraud detection and billing. Read this case study of the Traveler's implementation of a business rules management system to effectively improve all of their processes. 
(CASE STUDY) READ ABSTRACT |

Podcast: Trash the old data: A firm record retention schedule can lead to DM success by Iron Mountain

September 2012 - (Free Research)
Lack of a firm record retention schedule can cost your organization money and increase liability. Thankfully, this podcast presents strategies to create an effective firm record retention schedule for DM success. 
(PODCAST) READ ABSTRACT |

Trash the old data: A firm record retention schedule can lead to DM success by Iron Mountain

September 2012 - (Free Research)
Lack of a firm record retention schedule can cost your organization money and increase liability. Thankfully, this webcast presents strategies to create an effective firm record retention schedule for DM success. 
(WEBCAST) READ ABSTRACT |

Leading Bank Chooses DataFlux to Create More Accurate, Complete Risk Reports by DataFlux Corporation

January 2009 - (Free Research)
Read how one of the largest banks in the southeast chose DataFlux dfPower® Studio to review and compare multiple data sources simultaneously through data quality and data integration workflows. 
(CASE STUDY) READ ABSTRACT |

Author and deploy rules using WebSphere Decision Management by IBM

July 2011 - (Free Research)
Learn how the WebSphere ILOG Business Rules Management System (BRMS) can automate decision making for data validation, eligibility and pricing. This demo uses an insurance industry scenario to show how the WebSphere ILOG BRMS can be used by organizations. 
(WEBCAST) READ ABSTRACT |

Drive Sustainable, Profitable Growth through CRM: 8 Golden Rules to Turn Your Company into a Customer-Centric Enterprise by SAP America, Inc.

May 2008 - (Free Research)
To make the most of customer relationships, organizations should consider a basic set of CRM principles that we at SAP have identified based on the successful strategies of best-run companies. 
(WHITE PAPER) READ ABSTRACT |

Aviva Aims to Double Business Volume and Improve Customer Service with FICO Blaze Advisor System by FICO

March 2011 - (Free Research)
This case study examines Aviva's adoption of the FICO Blade Advisor business rules management system; allowing them to double business volume, acquire 50% more customers, keep costs flat, and improve the quality of complex customer interactions. 
(CASE STUDY) READ ABSTRACT |

Enterprise Contract Management for Life Sciences: Integrating Contract Creation, Administration, and Execution by SAP AG

June 2009 - (Free Research)
Leading life sciences companies are recognizing the need for synchronized, enterprise-wide pricing and contract management processes. An integrated solution can provide the transparency needed to satisfy auditors, balance pricing with go-to-market strategies, and support sales and finance teams - including accurately predicting margins. 
(WHITE PAPER) READ ABSTRACT |

EMC Documentum Platform by EMC Corporation

Create content applications and solutions on a single foundation and build a common content repository comprehensive set of services. 
(SOFTWARE PRODUCT)

Process Complexity: How to reduce it with Decision Management by IBM

March 2012 - (Free Research)
Read this presentation transcript as industry visionary James Taylor discusses BPM and the causes of complexity. Learn about decision management and its role in eliminating some of the complexity, decision management systems, business rules, predictive analytics and finally how all of this impacts your customers and the customer experience. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

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