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Executive Insight: Multi-Sourcing in the Call Center by inContact February 20, 2009 - (Free Research) This paper examines how many executives are beginning to understand that cutting cost by outsourcing call center operations isn't always the best solution. Learn how "cheaper" often comes at the expense of "better".  (WHITE PAPER) READ ABSTRACT |

Case Study: Campbell Union High School District Makes the Grade with Virtualization by Xiotech Corporation March 31, 2011 - (Free Research) As data growth across Campbell Union was escalating, it forced the IT team to make the decision to move to a VDI to increase performance for distance learning and student communications. Read on to see how a partnership with Xiotech and a selection of Citrix XenDesktop gave Campbell Union exactly what they were looking for in a VDI.  (CASE STUDY) READ ABSTRACT |

SearchServerVirtualization.com EGuide: The Guide to Running Windows on Xen by Novell, Inc. March 06, 2007 - (Free Research) Virtualization has the power to consolidate server rooms and extend the life of hardware investments. This E-Guide from SearchServerVirtualization.com provides a comparison of the leading virtualization platforms: Xen, Virtual Server and VMware.  (WHITE PAPER) READ ABSTRACT |

Estimating a Data Center's Electrical Carbon Footprint by APC by Schneider Electric April 01, 2010 - (Free Research) Data Center carbon emissions are a growing global concern. The US Environmental Protection Agency (EPA) cites data centers as a major source of energy consumption in the United States. This paper introduces a simple approach, supported by free web-based tools, for estimating the carbon footprint of a data center anywhere in the world.  (WHITE PAPER) READ ABSTRACT |

Navy Federal Credit Union becomes trusted advisor with Infor by Infor December 31, 2012 - (Free Research) Providing your customers with accurate, timely, pertinent information is the cornerstone of success for any client-based business. Check out this brief case study to lean how Navy Federal Credit Union implemented a cross-servicing platform to monitor customer interactions and provide more relevant services and information to their clients.  (CASE STUDY) READ ABSTRACT |

Deublin Relies on DocAve to Protect and Manage its Growing SharePoint Deployment by AvePoint, Inc. February 04, 2010 - (Free Research) When the Deublin company deployed a Sharepoint server farm in '07, they needed a granular SharePoint backup and recovery solution. Learn how they used DovAve to dramatically increase the flexibility of their Sharepoint content movement, drastically reduce time and resources for restores, and accelerated end-user adoption of SharePoint.  (CASE STUDY) READ ABSTRACT |

Elliott Reduces Cost and Increases Efficiency with its Kronos Solution by Kronos Incorporated June 17, 2009 - (Free Research) Elliott Company decided to implement the Kronos Workforce Central suite in 2004 to help improve its ability to track and manage attendance, overtime, and vacation while remaining compliant with complex labor laws and union pay policies. Read this case study to find out how it worked out for them.  (CASE STUDY) READ ABSTRACT |

Case Study: First Trade Union Bank Adds Vault for LAN-Speed Restores and Robust Replication by i365, makers of Evault June 30, 2009 - (Free Research) Despite the economic downturn, First Trade Union Bank is continuing to grow... this case study examines the data center challenges the bank faced in the midst of this growth and show's how by working with i365, they were able to create faster backups/restores, in some cases reduce RTO's by up to 98%, enhance DR and protect their virtual servers.  (CASE STUDY) READ ABSTRACT |

USF Federal Credit Union Establishes Airtight DR with EVault and Simpler-Webb by i365, makers of Evault June 2008 - (Free Research) Since implementing i365 InfoStage, things have gotten a lot easier -- and a lot more comfortable -- for USF FCU.  (WHITE PAPER) READ ABSTRACT |

E-Book: Compliance in the EU, U.S.A.-- Learn What U.S. Companies Need to Know About European Union Compliance and Vice Versa by SearchCompliance.com February 2010 - (Free Research) Read this e-book to learn about compliance differences in the U.S.A. and the EU, and differences between global business continuity standards.  (EBOOK) READ ABSTRACT |

American Eagle FCU Case Study by Emerson Network Power July 2009 - (Free Research) Learn how Emerson Network Power and its Liebert power and cooling technologies helped American Eagle Federal Credit Union achieve higher availability of data and IT services and improved energy efficiency.  (CASE STUDY) READ ABSTRACT |

CW+: Bloor Research - EU Compliance and Regulations for the IT Professional by ComputerWeekly.com January 2011 - (Free Research) This paper highlights key directives and legislation within the European Union that have an impact on IT security practitioners, especially those responsible for the safe storage of data using data loss prevention technologies.  (WHITE PAPER) READ ABSTRACT |

ITSM Trends Survey 2012: The State of the Dev-Ops Union by SERENA Software, Inc. November 2012 - (Free Research) Today, IT teams are pressured to adapt their ITSM strategies to optimize service delivery for online applications that are increasingly becoming the face of the business. Read this report to learn how the disconnect between development and operations severely impacts your ability to rapidly deliver and maintain these business-critical applications.  (WHITE PAPER) READ ABSTRACT |

Irish Dairy Board Cuts Admin Costs and Optimizes Order-to-Cash Processes with IBM Sterling e-Invoicing Solution by IBM November 2011 - (Free Research) Read this report and discover how the Irish Dairy Board achieved user productivity increase, cost reduction, significant improvements in order to cash and more.  (WHITE PAPER) READ ABSTRACT |

Computer Weekly – 26 March 2013: How to be a winner with business analytics by ComputerWeekly.com March 2013 - (Free Research) In this week's Computer Weekly, we look at IBM's work with England's rugby team and Premier League football on how business analytics can improve the chances of winning at sport. We find out the issues to consider when negotiating cloud contracts. And we examine how software-defined networking will automate network management. Read the issue now.  (EZINE) READ ABSTRACT |

CIO Decisions Ezine Volume 6: Managing for Efficiency and Effectiveness by CIO Decisions April 2009 - (Free Research) Midmarket CIOs are always under the gun to enhance IT and business alignment, and to show how their organization is continually growing more efficient and responsive to business needs. IT Service Management aims to make both happen.  (EZINE)

BPM Quarterly E-Zine: Special Report: BPM and SaaS by IBM March 2011 - (Free Research) This issue examines the marriage of BPM and SaaS. Part I of our special report examines some remaining concerns about pairing BPM with SaaS; Part II offers expert advice on making a successful match. Also included in this issue is an update on a popular modeling tool, Business Process Modeling Notation (BPMN), and our BPM Digest. Read on!  (EZINE) READ ABSTRACT |

Validation Process and Compliance Support with IBM Maximo Asset Management in Regulated Industries by IBM December 2010 - (Free Research) While there is no single method to guarantee software compliance, IBM Maximo® Asset Management can provide e-signature and e-record (audit trail) capabilities that support efforts to comply with regulations and guidelines related to e-records and e-signatures.  (WHITE PAPER) READ ABSTRACT |

Virtualization Gets Down to Business as a Wellspring of Agility by Dell, Inc. and AMD September 2010 - (Free Research) This e-book, sponsored by Dell, Inc. and AMD, contains a variety of virtualization resources as well as product overviews and videos detailing the features and business benefits of AMD processors and Dell virtualization solutions.  (EBOOK) READ ABSTRACT |

Virtualization Gets Down to Business as a Wellspring of Agility by Dell, Inc. and AMD September 2010 - (Free Research) This e-book, sponsored by Dell, Inc. and AMD, contains a variety of virtualization resources as well as product overviews and videos detailing the features and business benefits of AMD processors and Dell virtualization solutions.  (EBOOK) READ ABSTRACT |

McAfee Total Protection for Secure Business by Insight March 2010 - (Free Research) McAfee solutions cover all the critical elements of security medium businesses need: desktop and server protection, data protection, email and web security, and compliance. Total Protection for Secure Business provides comprehensive protection against the most lethal threats and exploits - in one package, from one trusted and proven vendor.  (WHITE PAPER) READ ABSTRACT |

Collaboration: RFP Technology Decisions Guide by SearchUnifiedCommunications.com May 2012 - (Free Research) Part two of SearchUnifiedCommunications.com's three-part guide on collaboration products offers expert insight into gathering pertinent information into the technical information necessary to move forward in the process.  (EGUIDE) READ ABSTRACT |

The Road to 100G Networking by Ciena December 2008 - (Free Research) This paper outlines the requirement for 100G technologies and introduces fundamental underlying technologies that enable the support of 100G.  (WHITE PAPER) READ ABSTRACT |

Aligning Business and Insurance Technology, 2007 P&C Technology Survey Results by Fiserv Insurance Solutions April 2008 - (Free Research) In May 2007, Fiserv Insurance Solutions surveyed IT leaders at some of the leading property & casualty insurance carriers in the United States. From our second annual survey we see new trends developing and others that continue because of their...  (WHITE PAPER) READ ABSTRACT |

Case Study: Tesco's £65 million data centre strategy to drive online growth by ComputerWeekly.com November 2012 - (Free Research) This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy.    (CASE STUDY) READ ABSTRACT |

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