Cisco ASA 5500 Series by Cisco Systems, Inc.. The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more... >> Discover more offerings from Cisco Systems, Inc..

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC July 26, 2010 - (Free Research) Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.  (TRIAL SOFTWARE) READ ABSTRACT |

New Insider Threat Emerges in the New Economy by Lumension February 02, 2009 - (Free Research) Learn how employees and partners are engaging with IT assets and intellectual property.  (WHITE PAPER) READ ABSTRACT |

Hosted Contact Center Market Report: DMG Consulting by LiveOps March 28, 2011 - (Free Research) Hosted contact center adoption is increasing rapidly. Solutions provide quick deployment, quantifiable ROI, scalability, ongoing investment protection, reduced maintenance burden and minimal cash outlays. DMG Consulting, a leading contact center firm, has just released this new report discussing key market trends, ROI benefits, and key players.  (ANALYST REPORT) READ ABSTRACT |

Integrated vs. Unified: Five Reasons Why Contact Centers Must Get Unified by Aspect August 10, 2010 - (Free Research) This paper presents the main differences between integrated and unified contact centers, and gives five reasons why it is imperative for contact centers to adapt a unified solution. Read on to learn how adopting such a solution can increase productivity, decrease costs, and enhance the customer experience, thereby increasing customer loyalty.  (WHITE PAPER) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 30, 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

The Next-Generation Contact Center by Aspect October 31, 2012 - (Free Research) Customers have more power than ever before in the buying process thanks to social media – experience can quickly be posted or tweeted, either boosting or slandering your brand reputation. Read this Forrester report to learn 6 features they recommend for future contact centers and a 4-step roadmap to better customer service.  (WHITE PAPER) READ ABSTRACT |

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace by Aspect August 11, 2011 - (Free Research) This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.  (WHITE PAPER) READ ABSTRACT |

IBM Internet Security Systems X-Force® 2008 Mid-Year Trend Statistics by IBM July 07, 1967 - (Free Research) Read this white paper to discover the implications, so you can enhance information security for the rest of 2008 and beyond.  (WHITE PAPER) READ ABSTRACT |

Best practices for integrating your contact centre with salesforce.com by ComputerWeekly.com March 11, 2013 - (Free Research) Analyst group, Nucleus Research explores how companies can use technologies such as Genesys Connect to deliver more value from their service cloud investment  (ANALYST REPORT) READ ABSTRACT |

Lumension Vulnerability Management - Automating the Vulnerability Management Lifecycle by Lumension November 01, 2008 - (Free Research) Learn how Lumension Vulnerability Management enables organizations to mitigate their critical risk by integrating the five phases of vulnerability management: discovering assets, assessing vulnerabilities and misconfigurations, prioritizing risks, remediating vulnerabilities and continuous reporting.  (WHITE PAPER) READ ABSTRACT |

Airspace Risk Assessment by AirTight Networks, Inc. August 2008 - (Free Research) This report is the first step towards wireless vulnerability assessment of your network and managing its wireless security posture.  (WHITE PAPER) READ ABSTRACT |

Beyond VoIP: Enterprise Perspectives on Migrating to Multi-modal Communications and Wireless Mobility by Avaya Inc. July 2008 - (Free Research) As per this report the industry providers are already delivering the new piece parts for such convergence, although new standards are still evolving to enable maximum interoperability across converged telecommunication infrastructures.  (WHITE PAPER) READ ABSTRACT |

BeyondTrust 2009 Microsoft Vulnerability Analysis by BeyondTrust Corporation April 2010 - (Free Research) This report demonstrates the critical role that restricting administrator rights plays in protecting against vulnerabilities. It is important to note that this increased protection is achievable in one simple step without any impact on productivity — by implementing a desktop Privilege Identity Management solution.  (WHITE PAPER) READ ABSTRACT |

Network Barometer Report 2011 by Dimension Data June 2011 - (Free Research) This report reviews the networks’ readiness to support business by evaluating the configuration variance from best practices, potential security vulnerabilities and end-of-life status of the included network devices.  (ANALYST REPORT) READ ABSTRACT |

Symantec Internet Security Threat Report: Trends for 2008 by Symantec Corporation April 2009 - (Free Research) This report provides a detailed overview of current Internet threat activity, malicious code, and known vulnerabilities. It also examines the latest trends in phishing and spam tactics and discusses how regional differences affect malicious activity globally.  (WHITE PAPER) READ ABSTRACT |

The Web Hacking Incidents Database 2009 Bi-Annual Report by Breach Security August 2009 - (Free Research) Criminals focus on exploiting web application vulnerabilities in order to plant malware and thus infect clients who visit websites. Read this report to learn more about the drivers behind web hacking, the vulnerabilities hackers exploit, and the types of organizations attacked most often.  (WHITE PAPER) READ ABSTRACT |

EBAY, Inc. - Securing the World's Online Marketplace with QualysGuard by Qualys, Inc. May 2008 - (Free Research) The automation built into QualysGuard immediately allowed eBay to do vulnerability assessments on demand, including rapid scans for the most recent vulnerabilities anywhere in its own network and in partner networks.  (CASE STUDY) READ ABSTRACT |

The Top 10 Reports for Managing Vulnerabilities by Qualys July 2012 - (Free Research) Observing the complete lifecycle of vulnerability management begins with asset discovery. Learn more about the key steps for successful management with this informative resource. How can you improve your security?  (WHITE PAPER) READ ABSTRACT |

Symantec Internet Security Threat Report by Symantec Corporation April 2008 - (Free Research) The Symantec Internet Security Threat Report provides a six-month update of Internet threat activity. It includes analysis of network-based attacks, a review of vulnerabilities, and highlights of malicious code. It also assesses trends in phishing and spam activity. This summary of the report will alert readers to trends and impending threats.  (WHITE PAPER) READ ABSTRACT |

ESG Analyst Report: “Changing the Way You Purchase Storage” by NetApp August 2010 - (Free Research) This ESG white paper discusses the key criteria you need to consider before making your next IT investment and why it’s time to modernize your approach to storage.  (WHITE PAPER) READ ABSTRACT |

HP 2012 Cyber Risk Report by Hewlett-Packard Company February 2013 - (Free Research) This Cyber Risk Report aims to provide your organization the security intelligence you need to better understand modern day threats, know where to allocate your limited resources, and thwart potential risks.  (WHITE PAPER) READ ABSTRACT |

Proving Your Vulnerability Compliance: Patches, Configuration, Reports and More by Lumension January 2013 - (Free Research) This whitepaper explores your strategies for simplifying and streamlining your vulnerability compliance efforts. Read on to see how you can make patch management and configuration auditing consistent and automated, allowing you to save both time and money.  (WHITE PAPER) READ ABSTRACT |

Symantec Internet Security Threat Report: Trends for July-December 07 by Symantec Corporation June 2008 - (Free Research) This summary of the Internet Security Threat Report will alert readers to current trends and impending threats that Symantec has observed for the six-month period from July 1 to December 31, 2007.  (WHITE PAPER) READ ABSTRACT |

CORE IMPACT Pro V10 by Core Security Technologies December 2009 - (Free Research) Please join Core Security for a live demonstration of CORE IMPACT Pro, the most comprehensive product for performing security assurance testing on an organization’s network systems, endpoint systems, end users and web applications.  (PRODUCT DEMO) READ ABSTRACT |

Lumension Vulnerability Scanner Offer by Lumension March 2009 - (Free Research) This network-based scanning utility provides comprehensive visibility into the IT environment through in-depth scans and the automated discovery of all assets, both managed and unmanaged. Scan up to 25 nodes.  (ASSESSMENT TOOL) READ ABSTRACT |

We are always striving to improve our customer experience. Please notify us if there is a company missing that you feel should be in our directory.