Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

ER/Studio 7.5 by Embarcadero Technologies, Inc. March 2008 - (Free Research) Embarcadero® ER/Studio®, an industry-leading data modeling tool, helps companies discover, document, and re-use data assets while providing intuitive reverse engineering, logical modeling, and physical modeling.  (DEMO) READ ABSTRACT |

Reverse Logistics Management-- An Effective Strategy for Revenue Maximization in CPG Industry by Wipro Technologies April 2009 - (Free Research) This paper presents an overview and introduction to reverse logistics and how to manage reverse logistics in the CPG industry in an efficient manner.  (WHITE PAPER) READ ABSTRACT |

Reverse Auction Best Practices by SAP America, Inc. February 2011 - (Free Research) Reverse auctions are a key tool that sourcing organizations can use to bring about huge success if executed along with a well-defined sourcing process. Careful thought and planning must precede an auction event in order to achieve double-digit price compression.  (WHITE PAPER) READ ABSTRACT |

BlackBerry Java® Application Location-based Services Development Guide by BlackBerry June 2010 - (Free Research) Access this development guide to learn about location-based services on for BlackBerry Java Applications. This guide will cover: GPS overview, specifying the GPS mode, retrieving a location provider, retrieving the location of a BlackBerry device and geocoding and reverse geocoding.  (EGUIDE)

Competitive Analysis of Market Leaders in Data Modeling: PowerDesigner, ERwin and ER/Studio by Sybase, an SAP company June 2009 - (Free Research) Read this paper to learn all the factors you need to consider when choosing a data modeling tool. You will learn about the different model types and how each tool measures up to the demanding needs of your company today and in the future. This paper will lay out all the information you need to make a clear decision on data modeling today.  (WHITE PAPER)

Reversing the Requirement for Storage Growth — IBM Consolidates and Simplifies Tier-2 Storage by IBM February 2009 - (Free Research) IBM recognizes the need to not only consolidate data center storage, but also to reduce the amount of array capacity required to store multiple copies of business-critical information. Read this article for information on how data center storage issues can be addressed using innovations such as data deduplication.  (TECHNICAL ARTICLE) READ ABSTRACT |

Reversing the Requirement for Storage Growth -- IBM Consolidates and Simplifies Tier-2 Storage by IBM April 2009 - (Free Research) With the acquisition of Diligent Corporation, IBM has put itself in the rather unique position as the only vendor that can offer to the enterprise a complete backup/recovery solution with servers, disk, tape, software, and data deduplication technology, all rolled into one.  (WHITE PAPER) READ ABSTRACT |

Invest in innovation by reducing your server management burden by ComputerWeekly.com November 2010 - (Free Research) Most IT budgets work on the basis that 70% of costs go on operations, and 30% on innovation – but many IT managers would prefer that ratio to be reversed. Servers are often seen as an operational burden requiring costly management time, so how can you free up cost and time to allow more of your server budget to be spent on innovation?  (WHITE PAPER) READ ABSTRACT |

Extending the Business Value of SOA through Business Process Management by BEA Systems, Inc. March 2008 - (Free Research) This white paper discusses the differences between SOA and BPM, and explores the benefits of combining the two for organizational initiatives.  (WHITE PAPER) READ ABSTRACT |

Improving End-User Performance by Eliminating HTTP Chattiness by F5 Networks April 2007 - (Free Research) Many organizations embark on global multi-million dollar web application deployments only to later discover that their users are unsatisfied with the performance compared to their old client server application. This paper provides alternatives.  (WHITE PAPER) READ ABSTRACT |

Breakthrough Data Recovery for IBM AIX Environments: How New Technologies Are Making Data Protection, Recovery and High Availability Easier and More Affordable by Vision Solutions May 2008 - (Free Research) This white paper will provide a road map to the most effective strategies and technologies to protect data and provide fast recovery should data be lost or corrupted due to accident or malicious action.  (ANALYST REPORT) READ ABSTRACT |

Information Security Magazine - September 2012 by SearchSecurity.com September 2012 - (Free Research) Bring your own device is quickly becoming a popular practice and unfortunately, it's often misused. Access this informative white paper to learn more about protection your mobile management. Learn more about how mobility is changing the enterprise and what you can do to ensure you deploy adequate security.  (WHITE PAPER) READ ABSTRACT |

Security Appliances: New Strides in Preventing Intrusions by IBM February 2009 - (Free Research) According to the most recent FBI/CSI survey on computer crime, hackers were responsible for over $23 billion in losses in 2006. But security appliances, which incorporate an array of security functions, now give SMBs the ability to ward off security breaches without breaking the bank or hiring more IT staff.  (WHITE PAPER) READ ABSTRACT |

Comparative Management Cost Survey: Workload Weighting for Mid-range Storage Array Administrators by Hewlett-Packard Company February 2009 - (Free Research) Data center and storage administrators will find this white paper to be a valuable source on the time and cost savings, from a storage administrator's perspective, that can be realized from using StorageWorks EVA as compared to competing solutions from EMC and NetApp.  (WHITE PAPER) READ ABSTRACT |

Analyst's take: Sterling Fax Conversion Services boost productivity and reduce headcount by ComputerWeekly.com February 2011 - (Free Research) Sterling Fax Conversion Services automate the processing of faxed and paper-based purchase orders and invoices, resulting in improved productivity and reduced headcount, while increasing data accuracy and reducing cycle times.  (WHITE PAPER) READ ABSTRACT |

CW+: The Open Group: Cloud buyers’ decision tree by ComputerWeekly.com August 2010 - (Free Research) This White Paper describes a Decision Tree that could be used to help you discover where Cloud opportunities and solutions might fit in your organization. It is put forward for discussion, with the intention that this discussion, and validation in the field, will result in a practical tool for use by enterprises.  (WHITE PAPER) READ ABSTRACT |

Log Management: How to Develop the Right Strategy for Business and Compliance by Dell SecureWorks UK August 2010 - (Free Research) Organisations need a business-based approach to creating a log management strategy that will help them detect attacks, deal with mounds of data collected by network and security devices, and meet compliance requirements. This white paper will outline a five step process which will help reduce the complexity of this process.  (WHITE PAPER) READ ABSTRACT |

Energy Logic: Reducing Data Center Energy Consumption by Creating Savings that Cascade Across Systems by Emerson Network Power January 2010 - (Free Research) Energy Logic is a vendor-neutral roadmap for optimizing data center energy efficiency that starts with the IT equipment and progresses to the support infrastructure. This paper shows how it can deliver a 50 percent or greater reduction in data center energy consumption without compromising performance or availability.  (WHITE PAPER) READ ABSTRACT |

Eradicate Cross-Site Scripting by Veracode, Inc. February 2011 - (Free Research) The rise of e-commerce has generated a concurrent surge of Internet crime into a multi-billion-a-year industry, as criminals follow the money, the countless potential online victims and the vulnerability of web applications to easy exploitation.  (WHITE PAPER) READ ABSTRACT |

Back Up More Data, In Less Time, At Lower Cost by PHD Virtual Technologies Inc. March 2009 - (Free Research) By conducting backup and restoration of virtual infrastructures in a unique and smarter way, esXpress is able to achieve unprecedented economies of scale, simplicity of management and cost-effectiveness.  (DATA SHEET) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

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