Contacts Offsite Information White Papers, Contacts Offsite Information Software, Contacts Offsite Information Research, Hardware and Services

Which Way to the Vault? Hassle-free Tape Backups by Iron Mountain

February 28, 2012 - (Free Research)

Loaded with a step-by-step list of how to prepare, move and keep tabs on your data, along with four best practices for moving data to an offsite vault, this resource has the information you need to ensure you're properly transporting and managing offsite tapes.

(WHITE PAPER)

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Finding the Perfect Backup Partner by Iron Mountain

March 01, 2012 - (Free Research)

Check out this white paper to discover how an offsite storage partner can be the answer to your content security and storage challenges. Learn about the advantages associated with offsite storage, discover how to define your needs and find the best potential backup partner you can, receive 4 key questions to ask regarding storage partners and more.

(WHITE PAPER)

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Offsite Tape Vaulting: Secure, Offsite Data Backup and Quick, Reliable Recovery by Iron Mountain

February 28, 2012 - (Free Research)

Check out this brief white paper to learn about an offsite tape vaulting service that enables your organization to quickly recover your data in the event of a disaster or unplanned downtime, and also enables you to track where your backup tapes are at all times (i.e. in transit, handling/storage, etc.). Read on to learn more.

(DATA SHEET)

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Fast Track to Archived Data Access by Iron Mountain

March 01, 2012 - (Free Research)

Read this paper for best practices and keys to help you prepare for a compliance or audit request. Learn how an offsite partner can help improve your data protection, accessibility and recoverability, and receive 7 keys to help improve your security and backup policies. Also receive checklist of 4 keys to help you better access your information.

(WHITE PAPER)

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Less is More: Risk Management and Your Backup Plan by Iron Mountain

March 01, 2012 - (Free Research)

Check out this white paper for tips to help you securely manage backup and recovery processes. Discover the importance of developing a chain of custody when it comes to data, learn how authorization and access restrictions can help keep your information secure, and receive best practices for choosing an offsite data backup/protection partner.

(WHITE PAPER)

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Lahey Clinic - EMR Transition Accelerated by Iron Mountain

March 08, 2012 - (Free Research)

This resource examines how on health care facility was able to develop a paper-to-digital workflow that creates electronic versions of select information on an as-needed basis.

(CASE STUDY)

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It's 3 a.m. Do You Know Where Your Records Are? by Iron Mountain

March 01, 2012 - (Free Research)

Check out this white paper to learn how finding the right storage partner can help you ensure your data is protected and accessible and put your mind at ease. Read on to discover what to look for in an offsite partner, explore key DR concerns to determine how your existing strategy holds up and more.

(WHITE PAPER)

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Contact Zone Overview Video by Melissa Data Corp

April 24, 2012 - (Free Research)

This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

(VIDEO)

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Managing Medical Image Data by Iron Mountain

March 07, 2012 - (Free Research)

This case study demonstrates how Rockford Health was able to provide their care givers with ready access to patient data while safely archiving medical images and protecting them offsite in the event of a disaster.

(CASE STUDY)

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Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research)

In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.

(WEBCAST)

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Eliminate Tape Everywhere with and Offsite ExaGrid System by ExaGrid Systems, Inc.

April 19, 2011 - (Free Research)

As more and more organizations turn away from tape to disk as their primary backup media, however, a significant portion of them will not only seek to eliminate tape for on-site retention, but for their off-site retention as well. Read on to learn more.

(WHITE PAPER)

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Maximize data quality for improved data management: IT software download by Melissa Data Corp

February 24, 2012 - (Free Research)

Contact Zone is open-source extract, transform and load (ETL), and data quality software. Easily build and manage data transformations to cleanse, update, standardize and enrich contact information, helping reduce costs, improve communications and easily integrate enterprise data.

(DEMO)

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Tour: Offsite Tape Vaulting by Iron Mountain

May 17, 2011 - (Free Research)

For over 55 years, Iron Mountain has been able to help organizations large and small to manage the risks and costs of records management. They understand the value of your data. Check out this brief webcast to learn more about the wide array of services Iron Mountain offers.

(WEBCAST)

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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 01, 2011 - (Free Research)

This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.

(WHITE PAPER)

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Protecting the Enterprise: How Big Is Your Safety Net? by Iron Mountain

March 01, 2012 - (Free Research)

Check out this white paper for 4 keys to a successful backup and recovery strategy for a multi-location organization. Learn how technologies like replication can help offsite backups, discover the keys to efficient management and storage in today's data intensive environments and learn about teaming with a partner to ensure your data is protected.

(WHITE PAPER)

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Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 24, 2012 - (Free Research)

This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management.

(WEBCAST)

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Five Ways to Optimize Offsite Storage and Business Continuity by Silver Peak

February 03, 2012 - (Free Research)

Supported by results from specific case studies, this whitepaper shows how you can finally meet your recovery objectives, provide seamless failover between multiple sites, improve remote application performance, and lower your ongoing bandwidth costs.

(WHITE PAPER)

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Best Practices for Creating and Maintaining a Clean Database by Experian QAS

November 21, 2011 - (Free Research)

Databases hold a wealth of important information but without proper upkeep it is worthless. Read this white paper to learn how easy it is to prevent huge database errors with data cleansing processes.

(WHITE PAPER)

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Business Card Reader for iPhone Demo by ABBYY

April 14, 2011 - (Free Research)

This brief video demonstrates a smartphone app that scans business cards and merges them into your rolodex. Discover how this easy application can help you save time and ease the process of adding contacts to your phone.

(VIDEO)

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Computer Weekly – 20 March 2012: The open data revolution by ComputerWeekly.com

March 20, 2012 - (Free Research)

In this week’s Computer Weekly, Cabinet Office minister Francis Maude talks about releasing government datasets to the public and why open data will drive the next industrial revolution. We also review the latest test version of Windows 8 and see how it shapes up for tablet computers and business users and much more.

(EZINE)

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The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)

The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.

(WHITE PAPER)

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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research)

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

(WEBCAST)

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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.

(WHITE PAPER)

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