Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Identity Finder Enterprise Suite 4.5 by Identity Finder, LLC July 26, 2010 - (Free Research) Identity Finder accurately finds and allows remediation of sensitive data across desktops, laptops, servers, databases, and websites. This can be performed agent or agentlessly with full dynamic policy and reporting capability.  (TRIAL SOFTWARE) READ ABSTRACT |

Best Practices for Integrating Mac OS X into Active Directory by CDW April 23, 2010 - (Free Research) Watch this seminar and learn how the built-in capabilities of Mac OS® X can enable you to integrate Mac OS X and Active Directory in a way that fits best with your environment.  (VIDEOCAST) READ ABSTRACT |

Client Management Best Practices for Managing Mac Systems by CDW April 15, 2010 - (Free Research) One of the greatest challenges facing any institution is the maintenance of a large number of computer systems. When properly performed, lifecycle management—from the loading dock to the recycler—maximizes your return on investment, keeps your users more productive, and protects the security of your computer systems and your enterprise data.  (WHITE PAPER) READ ABSTRACT |

How to configure Mac OS X Server   by ComputerWeekly.com March 22, 2013 - (Free Research) This step by step guide shows you how to configure Max OS X Server.    (ESSENTIAL GUIDE) READ ABSTRACT |

The Best of Both Worlds: Sharing Mac Files on Windows Servers by GroupLogic October 27, 2009 - (Free Research) This whitepaper discusses the issues involved in sharing files between Macs and Windows servers and compares the options for successful integration. It is intended for systems administrators, technical evaluators and decision-makers who are considering upgrading or purchasing a Mac/Windows integration solution.  (WHITE PAPER) READ ABSTRACT |

Centrify Express 2010.1 by Centrify Corporation August 06, 2010 - (Free Research) Centrify Express is the #1 choice of IT professionals for Active Directory-based single sign-on to Linux and Mac systems.  It is a free solution with more functionality, tools, and upgrade options than alternative offerings.  (DOWNLOAD)

Macs in the Enterprise: Using Windows and Mac apps side-by-side by Parallels, Inc. August 15, 2012 - (Free Research) Read this transcript to learn how your company can run Windows and Mac applications side-by-side  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

Using Mac and Windows apps side-by-side by Parallels, Inc. August 14, 2012 - (Free Research) Listen to this podcast to learn how you can run Mac and Windows applications side-by-side  (WEBCAST) READ ABSTRACT |

Integrating Macs with Microsoft DFS - Best Practices by GroupLogic February 15, 2012 - (Free Research) This document describes three options for integrating Macs with Microsoft DFS infrastructure.  (WHITE PAPER) READ ABSTRACT |

VMware Desktop Virtualization: Managing Virtual Desktops Across the Enterprise by AMD and VMware, Inc (E-mail this company) December 2007 - (Free Research) Watch this demo to find out how enterprise organizations use VMware desktop virtualization products and solutions to manage and support the flexible needs of their extended, global workforce while strengthening security and control over corporate resources and sensitive information.  (DEMO) READ ABSTRACT |

PowerBroker Identity Services: Active Directory Bridging by BeyondTrust Corporation April 2013 - (Free Research) Managing servers separately is costly, complex, and simply inefficient. Download your free 30-day trial of a solution that allows you to integrate your Linux, Unix, and Mac OS X servers into Active Directory for better security and compliance within your server environment.  (TRIAL SOFTWARE) READ ABSTRACT |

Sophos Security Threat Report Mid-Year 2011 by Sophos, Inc. August 2011 - (Free Research) Malware is complex, seemingly everywhere and is often difficult to stop. Targeting high-profile organizations, damaging data loss incidents and web threats continue to make headlines for malware attacks this year. Read the latest report to understand how the latest threats work and how to keep your business safe.  (ANALYST REPORT) READ ABSTRACT |

PowerBroker Server for Linux & Unix: Take Back Control of Your Server Environment by BeyondTrust Corporation April 2013 - (Free Research) Download your free trial of a solution that helps you enforce control over your server infrastructure through access management and root task delegation without ever disclosing the root password.  (TRIAL SOFTWARE) READ ABSTRACT |

PGP Whole Disk Encryption - Proactively secure confidential data on disks and removable media by PGP Corporation February 2010 - (Free Research) PGP Whole Disk Encryption provides enterprises with comprehensive, nonstop disk encryption for Microsoft Windows and Apple Mac OS X, enabling quick, cost-effective protection for data on desktops, laptops, and removable media. The encrypted data is continuously safeguarded from unauthorized access, providing strong security.  (WHITE PAPER) READ ABSTRACT |

Application List: Applications that Blue Coat PacketShaper Classifies and Controls by BlueCoat April 2009 - (Free Research) Check out this data sheet for a categorized listing of 600 common applications for which Blue Coat PacketShaper delivers an accurate picture of network traffic.  (DATA SHEET) READ ABSTRACT |

The 12 Critical Questions You Need to Ask When Choosing an AD Bridge Solution by Dell Software Group (E-mail this company) January 2013 - (Free Research) Discover how an Active Directory bridge solution can help you overcome the complexity of providing Windows access to users across multiple platforms for both users and administrators. In addition, view the twelve questions you should ask before adopting an AD bridge solution.  (WHITE PAPER) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.  (WHITE PAPER) READ ABSTRACT |

Browser based access to Windows applications and desktops – AccessNow by Ericom by Ericom Software October 2011 - (Free Research) Try this free trial download to learn about a technology that delivers pure browser-based access to business-critical Windows resources from any PC, Mac, Linux, Chromebook, iPad, Android, and other HTML5-enabled device.  (TRIAL SOFTWARE) READ ABSTRACT |

Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center by Aspect December 2012 - (Free Research) For today's contact center managers, the increase in communication channels coupled with a more sophisticated customer base and mobile workforce is presenting major challenges. Read this resource to learn how mobile technologies can help relieve these burdens by simplifying management, increasing employee productivity, and much more.  (WHITE PAPER) READ ABSTRACT |

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