Contacts Linux Brokerage White Papers, Contacts Linux Brokerage Software, Contacts Linux Brokerage Research, Hardware and Services

Discover Options for Improving Supplier and Customer Integration by SAP America, Inc.

March 12, 2012 - (Free Research)

This expert resource from Gartner examines integration brokerage and how it can apply to a variety of integration problems.

(ANALYST BRIEF)

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Cloud Services Brokerage for Dummies by Liaison Technology (E-mail this company)

April 18, 2012 - (Free Research)

This e-book discusses all you need to know about cloud services brokerage and how you can leverage it in your cloud strategy.

(EBOOK)

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Accelerate Virtualization Initiatives With Agentless Backup for VMware by Acronis

December 14, 2011 - (Free Research)

Get virtualization enabled with Acronis Backup & Recovery 11, the only solution that seamlessly integrates disaster recovery and data protection for your physical, virtual and cloud.

(TRIAL SOFTWARE)

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On-demand Webinar: Solving Cloud Complexity with Service Brokers with Cloud Security Alliance & NIST by Intel

February 22, 2012 - (Free Research)

Managing 1-n cloud relationships and services across hybrid environments points to a brokered or intermediary model to solve integration/security complexity, aggregate services, & add new value. Join this webinar to learn how to prepare your organization for Cloud Service Brokerage.

(WEBCAST)

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Application Modernization in Practice: How NewEdge Revolutionized Their Brokerage Operations with VMware vFabric by VMware, Inc.

February 14, 2012 - (Free Research)

In this webcast, join IDC analysts to learn how one leading company is modernizing its approach to custom business applications and data infrastructure to enable the speed, scalability, and performance needed to drive revenue growth and cost savings in today's high-pressure environments.

(WEBCAST)

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Gartner: Five trends that will affect your cloud strategy by ComputerWeekly.com

April 23, 2012 - (Free Research)

Businesses need to keep a close eye on the evolution of cloud based services to avoid wasting money and missing out on business opportunities.

(ANALYST BRIEF)

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NetStor MVD NAS by Excel Meridian Data, Inc.

NetStor MVD NAS is extremely versatile and scalable solution. Up-to (6) Gigabit NIC's per system, up-to (15) separate hardware driven RAID's, Snapshot file system for instant file restoration, local or remote tape backup options. Web based administration interface, native Windows file security.

(HARDWARE PRODUCT)

HP ProLiant DL980 G7 Servers in Highly Available Linux Environments by HP & Intel

February 08, 2011 - (Free Research)

Read this white paper and discover the benefits of running the HP DL980 on the Linux operating system. Chief among these is the lower cost inherent in a clustered Linux environment.

(WHITE PAPER)

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

(WEBCAST)

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Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.

(PRESENTATION TRANSCRIPT)

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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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Migrating from Solaris toSUSE® Linux Enterprise Server by SUSE

May 04, 2012 - (Free Research)

Access this white paper to discover real-world examples of top businesses that have benefitted from Linux migration. Learn more about this ever-growing migration trend.

(WHITE PAPER)

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Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)

This paper discusses using predictive analytics to improve customer satisfaction.

(EBOOK)

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Contact Zone Overview Video by Melissa Data Corp

April 24, 2012 - (Free Research)

This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

(VIDEO)

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Look at Linux, the operating system and universal platform by IBM

March 13, 2012 - (Free Research)

When it comes to IT, Linux is everywhere. From smart phones to powerful computer systems, this flexible operating system addresses a significant number of usage models. Read this white paper to learn more about the universal platform and discover all the computer segments that it plays a role in.

(WHITE PAPER)

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Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research)

In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts.

(WEBCAST)

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Price. Performance. Advantage. Red Hat Enterprise Linux on the HP ProLiant DL980 Server by Red Hat and HP

March 28, 2012 - (Free Research)

Inside, learn more about a larger x86 platform designed for Linux and enterprise applications that can help address many of your top IT challenges including high availability and scalability demands, the reliability to handle high-density virtualization, lower operating costs, and reduced server sprawl.

(WHITE PAPER)

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Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization.

(PODCAST)

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Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date.

(WHITE PAPER)

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Dell Compellent Storage Center - Linux by Dell, Inc.

April 05, 2012 - (Free Research)

This white paper provides an overview of specific information required for administrating storage on Linux servers connected to the Dell Compellent Storage Center. The information is intended for administrators with at minimum a basic understanding of Linux systems, specifically general tasks around managing disk partitions and file systems.

(WHITE PAPER)

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Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)

With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings.

(CASE STUDY)

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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 01, 2011 - (Free Research)

This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.

(WHITE PAPER)

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Customer Experience Exchange E-Zine: Issue 3 by SearchCRM

March 20, 2012 - (Free Research)

In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.

(EZINE)

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