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1 - 25 of 456 | Next Page

UC Collaboration Tools: Greater simplicity needed for IT, end users by Sprint

May 21, 2012 - (Free Research)
Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more! 
(EGUIDE) READ ABSTRACT |

Software Trial: Integrated Backup, Recovery and Data Protection for VMware by Acronis

March 09, 2012 - (Free Research)
Acronis® vmProtect™ 7 is built specifically for VMware vSphere®, and provides all the features you need in an extremely easy-to-use agentless backup solution that can be deployed in minutes so you can quickly begin backing up your vSphere environment. 
(DEMO) READ ABSTRACT |

Sprint Complete Collaboration: Hosted, Fully Managed UC Solution by Sprint

May 18, 2012 - (Free Research)
This video describes how to deliver unified communications (UC) quickly, easily, and to virtually any users in any location with a comprehensive, hosted, fully managed UC solution. 
(VIDEOCAST) READ ABSTRACT |

SecurStor 2500 RAID by Excel Meridian Data, Inc.

SecurStor 2500 RAID is designed as a high-performance and high-availability solution, with multiple configuration options providing available No Single Point of Failure redundancy for up-to 64 TB of multi-host cluster-capable storage. 
(HARDWARE PRODUCT)

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)
This paper discusses using predictive analytics to improve customer satisfaction. 
(EBOOK) READ ABSTRACT |

The Future of Unified Communication: What’s in Store? by Sprint

May 24, 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com takes a look at the coming decade and what you can expect from the world of communications and collaboration by the year 2020. 
(EGUIDE) READ ABSTRACT |

The Tipping Point: Top Unified Communications Issues for 2012 by Sprint

May 23, 2012 - (Free Research)
This expert E-Guide from SearchUnifiedCommunications.com discusses the top five unified communications issues for 2012 and how these will affect the transformation and evolution of UC for the better. 
(EGUIDE) READ ABSTRACT |

Communication and collaboration in 2020: Inside UC’s faster future by Sprint

May 21, 2012 - (Free Research)
Uncover what unified communications and collaboration (UCC) are bound to look like by the year 2020 and learn what advances will truly reform your workplace’s UCC capabilities. 
(EGUIDE) READ ABSTRACT |

Hosted UC&C: A Powerful Tool for Enterprise Success by Sprint

May 17, 2012 - (Free Research)
Hosted unified communications and collaboration (UC&C) helps organizations deploy collaboration tools to their workers more quickly and efficiently than premise-based solutions. This whitepaper explores the benefits of hosted UC&C, how to get started, what to look for in a solutions provider, and more. 
(WHITE PAPER) READ ABSTRACT |

Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 
(WHITE PAPER) READ ABSTRACT |

Case Study: la Caixa - Bank takes customer and employee support to the next level by Hewlett-Packard Limited

January 05, 2012 - (Free Research)
With HP's contact centre and customer services, la Caixa was able to expand and continue to provide excellent service to their customers. Read this case study now to learn more about HP's call centre and contact centre offerings. 
(CASE STUDY) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 01, 2011 - (Free Research)
This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance. 
(WHITE PAPER) READ ABSTRACT |

A Total Cost of Ownership Analysis of SAP's Business Communications Management Solution by SAP America, Inc.

March 27, 2012 - (Free Research)
Read this paper to learn why an all-Internet Protocol (IP)-based contact center solution such as the SAP Business Communication Management (BCM) is attractive to administrators seeking to lower call costs, reduce hardware needs, and improve the operational performance of multiple centers and communication channels. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Security on i by Bsafe Information Systems

August 2008 - (Free Research)
This security runbook guides you through all stages of securing your system. Discover the importance of a company-wide commitment to security. 
(WHITE PAPER) READ ABSTRACT |

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research)
This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 
(WEBCAST) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Contact Zone Overview Video by Melissa Data Corp

April 2012 - (Free Research)
This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output. 
(VIDEO) READ ABSTRACT |

Hyper-V Server 2008 R2: Free Virtualization without a Server Operating System by Global Knowledge

February 2011 - (Free Research)
This paper examines how virtualization has become such a hot topic that the number of virtualization techniques, tools, and technologies is into the dozens, and that’s just from Microsoft. Some of the benefits of virtualization include hardware cost savings, configuration optimization, less disruption, and easier reallocation of resources. 
(WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

Ensuring Customer Data Quality for Sales and Marketing by SAP America, Inc.

May 2012 - (Free Research)
This webcast discusses how SAP Business Objects Data Quality Management and SAP CRM can help you enforce data quality and governance, address verification and identifies duplicates to achieve fast time-to-value and cost-effective customer data management. 
(WEBCAST) READ ABSTRACT |

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Attention: VMware Now Caters to Storage by Dell, Inc.

March 2012 - (Free Research)
Check out this expert E-Guide to learn about new vSphere Storage 1/0 control for virtual environments, how it eliminates storage bottlenecks, and how to configure it. Also learn about VMware’s latest release – vSphere 5 –and what it means for storage administrators. 
(EGUIDE) READ ABSTRACT |

Webcast: Improving Contact Data Quality by Experian QAS

May 2012 - (Free Research)
In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts. 
(WEBCAST) READ ABSTRACT |

1 - 25 of 456 | Next Page

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