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Syberworks Learning Management System Product Suite by SyberWorks, Inc.

This complete product suite is designed to facilitate the development, dissemination, measurement, and management of corporate knowledge to improve productivity and performance.

(ASP & SOFTWARE PRODUCT)

KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc (E-mail this company)

February 2007 - (Free Research)

Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads.

(WHITE PAPER)

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MessageStats Version 6.5.1 - Exchange Server Reporting and Analysis by ScriptLogic Corporation

April 2009 - (Free Research)

MessageStats simplifies management of Exchange helping IT administrators to improve performance, increase efficiencies and plan for capacity requirements.

(TRIAL SOFTWARE)

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CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM

November 2009 - (Free Research)

This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.

(WHITE PAPER)

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VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 2009 - (Free Research)

Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.

(WHITE PAPER)

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Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 2009 - (Free Research)

Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.

(WHITE PAPER)

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Desktop Authority Image Center Version 3.0 by ScriptLogic Corporation

April 2009 - (Free Research)

How many hours/days does it take to get new PC's prepared for a new employee? What happens when 100 new PC's arrive? Is your desktop management plan missing a key ingredient? Let us help.

(TRIAL SOFTWARE)

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Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo by ZoomInfo

May 2009 - (Free Research)

In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.

(DEMO)

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation

January 2009 - (Free Research)

One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.

(WHITE PAPER)

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Tucson Police Department Moves To Digital Imaging With Linear Systems And LSI 3ware RAID Controllers by LSI Corporation.

September 2009 - (Free Research)

When the Tucson Police Department decided to equip its crime scene specialists with digital cameras, it chose Linear Systems Enterprise DIMS ImageServer for the ID Section’s server and storage needs. For its RAID protection, Linear Systems chose the LSI 3ware 9650SE controller card. Read on to find out the amazing results.

(CASE STUDY)

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LLog Exploration Finds Increases Productivity with Fusion- io's ioDrive Solid-State Storage devices by Fusion-IO

March 2009 - (Free Research)

Llog Exploration Company brought in Fusion-io's ioDrive Solid-state Storage devices to see how much time the new devices would save using their existing 32-bit Seismic Micro-Technology KINGDOM geosciences workflow application on their network. The result?

(CASE STUDY)

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Whirlpool Corporation Selects Esker to Automate Document Processing by Esker Inc.

February 2006 - (Free Research)

Read this case study to learn why the world's leading appliance manufacturer selected Esker DeliveryWare as their enterprise standard solution for automated imaging, storage and document processing to and from SAP.

(CASE STUDY)

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Sun Unified Storage Simulator 2009 by Sun Microsystems, Inc.

November 2008 - (Free Research)

The Sun Unified Storage Simulator is provided as either a VirtualBox or VMware virtual machine that provides a simulated experience of a Sun Storage 7000 Unified Storage System with 16 simulated disk drives.

(TRIAL SOFTWARE)

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Sun Microsystems Unified Storage Simulator 2009 by Sun Microsystems, Inc.

November 2008 - (Free Research)

(TRIAL SOFTWARE)

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Video Solutions: Understanding Video Quality by Motorola, Inc.

August 2009 - (Free Research)

An understanding of the effect of factors such as resolution, frames per second, video codec, packets per second, and bit rate on bandwidth requirements will enable network operators to correctly design communications infrastructure networks that will support video applications. Read on to learn more.

(WHITE PAPER)

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Presentation Transcript: Consolidate and Simplify Backup and Recovery for Your VMware Environment by Data Domain

April 2009 - (Free Research)

In this presentation you will learn about this powerful solution, hear about specific deployments and the resulting benefits.

(PRESENTATION TRANSCRIPT)

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6 Steps to Enterprise Resource Planning Implementation Success by IFS

January 2007 - (Free Research)

Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.

(WHITE PAPER)

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The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)

The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.

(WHITE PAPER)

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Financial Services Company Gains Improved Sales Performance with Easy-to-Use Solution by Microsoft

January 2008 - (Free Research)

Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs.

(CASE STUDY)

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Succession Planning in Your IT Organization by SkillSoft Corporation

December 2008 - (Free Research)

In many IT organizations, inadequate succession planning is a time bomb - easily ignored in the short term, but with the potential for disaster in the future. This e-book details steps your company can take to ensure a robust IT succession plan.

(ANALYST BRIEF)

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Case Study: Unified Communications and Indiana University Medical Group by CDW Corporation

September 2009 - (Free Research)

When outdated equipment and disparate systems were hampering in-house communications, customer service, and workflow, Indiana University Medical Group turned to CDW for a three-part Cisco solution. This case study gives details on the benefits they gained.

(CASE STUDY)

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Deduplication Storage Best Practices Guide by Data Domain

September 2008 - (Free Research)

This paper provides general information for using Data Domain deduplication storage systems to backup virtual machines deployed with VMware Infrastructure 3 (VI3). Topics include an overview of VI3 components and various methods of backing up data in VMDK images and Guest OS files for discrete recovery.

(WHITE PAPER)

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Podcast- The Importance of User Workspace Virtualization in Desktop Virtualization by RES Software

September 2009 - (Free Research)

In this podcast featuring industry expert, Brian Madden, learn how to meet user needs when virtualizing desktops. Discover how to reduce costs and simplify desktop management by installing a master operating system that all users share. Learn how to get a personalized user workspace even when sharing a master virtual desktop image.

(PODCAST)

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Successful Proof of Concepts in the Age of Desktop Virtualization by Forsythe

November 2009 - (Free Research)

One of the greatest challenges facing IT professionals today is the number and variety of desktop virtualization (VDI) solutions from which they can choose. This white paper examines four major considerations for efficient, effective and successful PoC results to help you choose the proper VDI solution for your organization.

(WHITE PAPER)

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Dell boosts productivity by 30% by delivering rugged hardware and rock-solid service for on-site computing by Dell, Inc. and Intel

August 2009 - (Free Research)

Although United States Infrastructure Corporation (USIC) was using ruggedized laptops, the computers were not standing up to construction site conditions, and slow warranty service was hurting productivity. Dell™ Latitude™ All Terrain Grade (ATG) laptop computers with Intel® Core™2 processors prove they are up to the job...

(CASE STUDY)

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