Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Using electronic contact details for marketing by Experian QAS December 01, 2009 - (Free Research) What does an e-Marketer do when he or she gets to work? What tasks do they perform that are impacted upon by legislation and regulation? Let's take a look at a simplified view where we acquire, hold and use electronic contact information e.g. email addresses and see how legislation and regulation has an impact.  (WHITE PAPER) READ ABSTRACT |

How to Achieve 100% Electronic AR Invoicing Realistic Steps to Quit Paper by Esker Inc. November 24, 2009 - (Free Research) This paper illustrates that solutions exist today with a proven track record of success in helping companies make the transition to 100% electronic AR invoicing while satisfying their customers' needs.  (WHITE PAPER) READ ABSTRACT |

Roadmap for Implementing a Multi-Site IP Contact Center by Avaya Inc. May 2008 - (Free Research) Explore a three-part guide to identifying the potential presented by Internet Protocol (IP), building a business case for migration to IP and ultimately designing and implementing an IP infrastructure.  (WHITE PAPER) READ ABSTRACT |

The Case for NSF - How Archiving in NSF Format Preserves Data Integrity by Sherpa Software July 2010 - (Free Research) The need for archiving electronic records, including electronic mail [email] continues to grow. Large volumes of electronic records, including email, increased storage limitations, government regulations and legal implications have made the need to archive information a critical business issue. Is there a preferred storage format?  (WHITE PAPER) READ ABSTRACT |

The future of Government operations: Digital citizen survey by ComputerWeekly.com May 2012 - (Free Research) This report from Accenture looks at the challenges facing the public sector in offering digital services.  (IT BRIEFING) READ ABSTRACT |

BMS Telecorp expands contact center services by Dell and VMware October 2011 - (Free Research) This white paper presents a key case study of an organization that created a robust, flexible and scalable IT infrastructure to increase data center capacity five-fold and better support growing needs.  (WHITE PAPER) READ ABSTRACT |

DocuSign - Electronic Signature Services by DocuSign, Inc. DocuSign is a secure and convenient way to get a legally binding electronic signature. It's fast and easy-to-use. For businesses, DocuSign can dramatically increase efficiency and accelerate growth while reducing administrative costs.  (ASP)

Oracle StorageTek Tape Storage—A ClearWinner Over IBM by Oracle Corporation UK Ltd December 2012 - (Free Research) This white paper compares Oracle's enterprise tape offerings to the latest IBM enterprise tape offerings and describes how Oracle's industry-leading capacity, performance and flexibility can help IT organizations manage complexity, control costs, and deliver on service level agreements.  (WHITE PAPER) READ ABSTRACT |

The Era of Collosal Content Arrives by Oracle Corporation UK Ltd December 2012 - (Free Research) In this paper, explore tier-3 archive challenges and how to beat them, learn about the impending "era of colossal content," find 12 comparisons between tape and HDD, and get the scoop on modern tiered storage approach that optimizes the storage infrastructure through a combination of SSD, disk and tape.  (WHITE PAPER) READ ABSTRACT |

ESG Analyst Report: “Changing the Way You Purchase Storage” by NetApp August 2010 - (Free Research) This ESG white paper discusses the key criteria you need to consider before making your next IT investment and why it’s time to modernize your approach to storage.  (WHITE PAPER) READ ABSTRACT |

Email Management in Today's Regulatory Environment by Ontrack® PowerControls™ by Kroll Ontrack February 2009 - (Free Research) Many businesses use the Exchange email server because of its full feature set and integration with Microsoft Office via the Outlook email client. But Exchange has one glaring drawback - it is very difficult to restore messages, mailboxes, and other data. Ontrack® PowerControls™ for Microsoft® Exchange Server solves the problem..  (WHITE PAPER) READ ABSTRACT |

Storage Tiering for Dummies by Oracle Corporation UK Ltd December 2012 - (Free Research) Access this complete electronic version of "Storage Tiering for Dummies" and learn how to implement tiered storage, improve storage performance, drive down storage costs and more.  (WHITE PAPER)

HP E5000 Messaging System for Microsoft Exchange Server 2010 by HP and Microsoft April 2011 - (Free Research) Email, voicemail, instant messaging, social networking, messages, faxes, shared calendars, and centralized contacts are all essential for boosting productivity and collaboration. Email has evolved from more than just text. Many would find the situation daunting, but smart organizations know the solution. Read this white paper to learn more.  (WHITE PAPER) READ ABSTRACT |

Managing Data Growth and Access: The Security and Access Speed of On-Site Data Combined with the Efficiency of a Cloud Solution by Iron Mountain August 2012 - (Free Research) This white paper demonstrates how a hybrid on-site/off-site storage structure can provide health care facilities with the flexibility needed to manage burgeoning patient data. Read now to learn how hybrid storage can assist with disaster recovery, capacity utilization, security and compliance, and much more.  (WHITE PAPER) READ ABSTRACT |

Heinz Uses Wireless Technology to Gain Retail Advantage by BlackBerry February 2009 - (Free Research) Heinz wanted to speed up and improve the quality of scorecard information they gathered about Heinz brands in retail stores; so they used the Electronic Retail Audit solution on BlackBerry devices to provide brokers with accurate feedback.  (CASE STUDY) READ ABSTRACT |

itelligence Support Advantage by itelligence, Inc. March 2010 - (Free Research) Watch this videocast as Scott Lachecki of North American Nutrition Companies talks about the benefits of itelligence Support Advantage and its on-demand SAP support. itelligence offers mid-market companies worldwide a range of both technical and functional SAP services, business expertise and expert support.  (VIDEOCAST) READ ABSTRACT |

The New Storage: Flexible, Scalable, and Green by Dell | EMC September 2008 - (Free Research) Any organization with growing data storage -- and that's just about everybody now -- needs to do something, and what they did in the past won't work in the future. This paper gives a brief view into "new storage" -- flexible, scalable and green.  (WHITE PAPER) READ ABSTRACT |

John T. Mather Memorial Hospital Puts Patient Care First with IBM XIV by IBM August 2012 - (Free Research) Check out this quick case study to learn how Mather Memorial Hospital was aboe to easily and affordably gain the performance, capacity and scalability to support strategic plans for further digitization and the deployment of the latest high-resolution medical imaging modalities.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Next-Generation IP Address Management by BT Diamond IP March 2008 - (Free Research) This white paper provides IT professionals with a comprehensive guide for how to flawlessly execute tasks for IP management, and recommends best practices for simplifying the IP management process.  (WHITE PAPER) READ ABSTRACT |

Monitoring Trading Partner Agreements - Using Business Intelligence to Enhance BAM Activities by Information Builders June 2008 - (Free Research) This white paper will explain what to look for in a complete integration platform and how to use BI technology in conjunction with BAM tools to achieve zero information latency and self-correcting processes.  (WHITE PAPER) READ ABSTRACT |

Gaining Business Advantage through Storage Management Efficiency with Oracleʹs Sun ZFS Storage Appliance by Oracle Corporation UK Ltd December 2012 - (Free Research) This white paper was written to demonstrate the business value proposition delivered by Oracle's Sun ZFS Storage Appliances. This is demonstrated through a description and analysis of the features and superior ease of use delivered by the operating system and management software included in the cost of an appliance.  (WHITE PAPER) READ ABSTRACT |

Case Study: Oracle's Hybrid Columnar Compression by Oracle Corporation UK Ltd May 2012 - (Free Research) This case study utilises the Hybrid Columnar Compression feature of Oracle Database 11g with external NAS and SAN storage to evaluate space and performance implications of Hybrid Columnar Compression data with external storage. Read now to learn more.  (WHITE PAPER) READ ABSTRACT |

A contact center manager's guide to integrating self-service by KANA (E-mail this company) August 2012 - (Free Research) Leveraging self-service technologies in your contact center can significantly reduce costs, but successful implementation is tricky. Gain expert advice on how to ensure your self-service contact center initiative is a success. Read on to learn self-service contact center best practices, how to obtain executive support, and more.  (EBOOK) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhauling legacy contact center technology is often costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

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