Cisco Secure Wireless Office Solution for SMBs by Cisco Systems, Inc.. The Cisco Secure Wireless Office Solution consolidates all network requirements into a complete, reliable wired and wireless infrastructure. more... >> Discover more offerings from Cisco Systems, Inc..
		Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Electrical Efficiency Modeling for Data Centers by Schneider Electric January 01, 2006 - (Free Research) Typical data centers draw more than twice as much power as IT loads require. The cost associated with this power consumption is considerable and often avoidable. Get tips on reducing electrical waste and learn about better ways to measure efficiency.  (WHITE PAPER) READ ABSTRACT |

Planning and Design for a Data Centre Electrical Power Infrastructure: Distribution, UPS, Safety and Savings by SOCOMEC Group February 15, 2011 - (Free Research) This paper examines that a data centre design  must meet specific requirements including; site selection, space, available power, air conditioning, load, environmental quality, and risk evaluation, but also the requirements of the electrical power supply system. It is also discusses how necessary it is to consider the cost of service downtime.  (WHITE PAPER) READ ABSTRACT |

10 Ways to Increase Power System Availability in Data Centers: Strategies for Ensuring Clean, Continuous Power to Essential IT Systems by Eaton Corporation September 01, 2009 - (Free Research) A data center's power availability has become essential to an organization's ability to serve its customers and to stay both competitive and profitable. This white paper will discuss 10 underutilized best practices for building and maintaining a highly available data center power infrastructure.  (WHITE PAPER) READ ABSTRACT |

Electrical Efficiency Measurement for Data Centers by Schneider Electric May 08, 2013 - (Free Research) Access this white paper that focuses on power consumption, data center power efficiency and cooling infrastructures to learn how you can achieve high levels of efficiency to cut electrical costs.  (WHITE PAPER) READ ABSTRACT |

Power System Event Reconstruction Technologies for Modern Data Centers by Schneider Electric October 01, 2011 - (Free Research) New power monitoring systems can re-construct the sequence of events such as circuit breaker tripping, and static switch transfer down to 1 ms resolution. This resource explores this power system even reconstruction in detail and discusses why it’s important to modern data centers.  (WHITE PAPER) READ ABSTRACT |

Best Practices for Power Equipment Startup by Square D Critical Power Competency Center February 12, 2009 - (Free Research) This paper describes the need for a systematized program for new power equipment startup and the best practices and pitfalls that exist with regards to power equipment startup.  (WHITE PAPER) READ ABSTRACT |

Making Large UPS Systems More Efficient by APC by Schneider Electric September 2007 - (Free Research) This white paper discusses the common errors and misunderstandings in evaluating Uninterruptible Power Supply efficiency. UPS efficiency curves are explained, compared, and their cost implications quantified.  (WHITE PAPER) READ ABSTRACT |

System Grounding and Ground Fault Protection for Data Centers by Square D Critical Power Competency Center November 2008 - (Free Research) This paper presents the fundamentals of power system grounding, definitions and requirements of the National Electrical Code with respect to grounding, the need for low voltage ground fault protection and how it is implemented.  (WHITE PAPER) READ ABSTRACT |

802.11n Primer by Aerohive Networks September 2010 - (Free Research) In this paper, we will look at the basic elements of 802.11n functionality, with an emphasis on how it differs from WLAN technologies in use today. Our primary focus will be on the major methods that 802.11n uses to deliver on the claim of large increases in throughput and reliability.  (WHITE PAPER) READ ABSTRACT |

Strategies for Deploying Blade Servers in Existing Data Centers by APC by Schneider Electric January 2005 - (Free Research) Installing blade servers in an existing data center stresses the power and cooling systems. This paper reviews five methods to deploy blade servers and avoid common pitfalls, helping you select the best power and cooling approach for your IT shop.  (WHITE PAPER) READ ABSTRACT |

Seven Types of Power Problems by APC by Schneider Electric June 2011 - (Free Research) This exclusive resource describes common types of power disturbances, what causes them and what effect they have on critical equipment. Read on to discover how to safeguard your equipment against power disturbances for a more efficient and reliable data centre.  (WHITE PAPER) READ ABSTRACT |

Data Center Projects: Establishing a Floor Plan by APC by Schneider Electric June 2007 - (Free Research) A floor plan strongly affects the power density capability and electrical efficiency of a data center. This paper provides structured floor plan guidelines for defining room layouts and for establishing IT equipment layouts within existing rooms.  (WHITE PAPER) READ ABSTRACT |

Estimating a Data Center's Electrical Carbon Footprint by APC by Schneider Electric April 2010 - (Free Research) Data Center carbon emissions are a growing global concern. The US Environmental Protection Agency (EPA) cites data centers as a major source of energy consumption in the United States. This paper introduces a simple approach, supported by free web-based tools, for estimating the carbon footprint of a data center anywhere in the world.  (WHITE PAPER) READ ABSTRACT |

How Green is Your Storage? by 3PAR June 2008 - (Free Research) In this Videocast, renowned storage expert, Jon Toigo, outlines the Green Data Project, provides an overview of green storage and explores other relevant topics.  (VIDEOCAST) READ ABSTRACT |

E-Guide: Key Grounding and Voltage Considerations In the Data Center by Schneider Electric January 2011 - (Free Research) This e-guide explains the reasons for implementing grounding methods and the problems that can occur if it is done incorrectly. Find out how to design your data center’s power system with key components in mind and how much power to implement in your data center.  (EGUIDE) READ ABSTRACT |

Cost-Saving Tips for Contact Centers by Five9 May 2013 - (Free Research) For service organizations looking to cut costs, the contact center is the go-to department, seeing as it often has high staffing counts within the company. Check out this expert e-guide to learn how you can effectively identify opportunities and decrease spending in your contact center, without sacrificing customer experience.  (EGUIDE) READ ABSTRACT |

Contact Center Consolidation by CosmoCom, Inc. July 2008 - (Free Research) Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.  (WEBCAST) READ ABSTRACT |

Workforce Management in a contact centre by Aspect June 2012 - (Free Research) In order to remain competitive, you need exceptional, 24x7 customer service. Savvy companies are integrating contact center processes with workforce management practices in order to enhance their service strategies. Read this expert report to learn 9 key business processes and 6 technologies required for a successful initiative.  (WHITE PAPER) READ ABSTRACT |

Three Best Practices for Today's Profitable Contact Centers: Three Best Practices for Contributing to the Bottom Line by Avaya Inc. July 2008 - (Free Research) This white paper provides the three best practices for today's profitable contact centers.  (WHITE PAPER) READ ABSTRACT |

Contact Centers for Dummies by Avaya Inc. November 2008 - (Free Research) This guide provides a high-level approach to the different methodologies with lots of information not only on running contact centers, but also on implementing technology in contact centers in a profitable way.  (WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc. January 2008 - (Free Research) This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.  (WHITE PAPER) READ ABSTRACT |

Mobile Technology: Equipping Supervisors and Managers for the Next-Generation Customer Contact Center by Aspect December 2012 - (Free Research) For today's contact center managers, the increase in communication channels coupled with a more sophisticated customer base and mobile workforce is presenting major challenges. Read this resource to learn how mobile technologies can help relieve these burdens by simplifying management, increasing employee productivity, and much more.  (WHITE PAPER) READ ABSTRACT |

The Next-Generation Contact Center by Aspect October 2012 - (Free Research) Customers have more power than ever before in the buying process thanks to social media – experience can quickly be posted or tweeted, either boosting or slandering your brand reputation. Read this Forrester report to learn 6 features they recommend for future contact centers and a 4-step roadmap to better customer service.  (WHITE PAPER) READ ABSTRACT |

Overhauling a Legacy Contact Center: Starting Steps by Five9 May 2013 - (Free Research) Overhaul of legacy contact center technology is often extremely costly and time-consuming, but it doesn't have to be. This expert e-guide offers advice on deciding when it's time to upgrade your contact center technology, making the business case for an overhaul, and important change management considerations.  (EGUIDE) READ ABSTRACT |

Seven Contact Center Trends You Can't Ignore by Siemens Enterprise Communications January 2013 - (Free Research) For customer service contact centers, it's critical to stay on top of the latest in technology and practices in order to provide your customers with the experience they expect. Check our this easy to read resource to discover 7 trends in contact center strategy, so that you can prepare your organization for what's to come  (WHITE PAPER) READ ABSTRACT |

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