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Simplify and Automate: Building Your Roadmap to Improve IT Delivery and Support - A free one-day virtual seminar brought to you by BMC Software, Inc. by BMC Software, Inc October 29, 2009 - (Free Research) Find out how you can build a plan for IT simplification and automation and get practical advice for your complex challenges around areas such as: business service management, service desk and self-service, mainframe cost optimization, virtualization and cloud computing.  (VIRTUAL SEMINAR) READ ABSTRACT |

IBM Web Seminar: Dynamic Process Change to Optimize Cost and Agility by IBM October 15, 2009 - (Free Research) Tune into this Web Seminar to hear BPM industry analysts, Dr. Bruce Silver and Amy Lipton share how dynamic BPM powered by the IBM Smart SOA approach can help you react quickly and drive ROI. After the seminar you'll receive a complimentary IBM BPM assessment for a targeted analysis of your current situation.  (WEBCAST) READ ABSTRACT |

On-Demand: Intel Xeon; Processor Online Seminar - listen to industry experts showcasing breakthrough features of the new Intel Xeon processor by Intel Corporation April 16, 2009 - (Free Research) Thought leaders from Intel, Thomson Reuters, IBM, VMware, SAP, and Microsoft highlight this series of interactive videos and webcasts for IT decision makers, analysts, journalists, and interested parties worldwide.  (VIRTUAL SEMINAR)

Pragmatic BPM and SOA Virtual Seminar by SearchSOA.com December 08, 2009 - (Free Research) This free, one-day virtual seminar provides insight into useful business process management (BPM) design patterns and how to effectively link the business and modern software services. Attend to hear our experts explore the truths and myths of BPM and service-oriented architecture (SOA) as well as agile approaches to BPM and SOA.  (VIRTUAL SEMINAR) READ ABSTRACT |

Data Center Architecture Decisions: A Free Virtual Seminar Focused on Dealing with Data Center Growth in a Down Economy by Data Center Decisions December 09, 2009 - (Free Research) Attend this free virtual event and hear from top data center experts who will provide you with a coherent strategy to consolidate your data center, build a new facility or make an educated decision on the cloud model best suited for your environment.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Reality Check: The New End-to-end Application Performance Management Imperative Virtual Seminar by Compuware Corporation October 15, 2009 - (Free Research) What Application Performance Management tactics and best practices can you apply to ensure a good end-user experience? What process and strategy can you institute to enable your IT organization to align with the business? What can you do to prepare for the additional complexities that virtualization, cloud and SOA can bring to your environment?  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Podcast: Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 14, 2009 - (Free Research) This podcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe.  (PODCAST) READ ABSTRACT |

Integrating Customer Contact Preferences into your CRM System by Gryphon Networks December 14, 2009 - (Free Research) This webcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe.  (WEBCAST) READ ABSTRACT |

A Practical Guide to Measuring Customer Satisfaction in the Contact Center by Interactive Intelligence December 14, 2009 - (Free Research) In this paper learn how a single bad experience with a contact center may result in a customer being lost for life, something that companies cannot afford.  (WHITE PAPER) READ ABSTRACT |

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM July 22, 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.  (WHITE PAPER) READ ABSTRACT |

CRM Whitepaper: Using Business Rules to Increase Opportunities for Upsell, Cross-Sell and Customer Satisfaction by IBM November 30, 2009 - (Free Research) This white paper discusses one of the most effective ways to extend CRM functionality to competitively enhance your customers' experiences.  (WHITE PAPER) READ ABSTRACT |

Reduce Costs and Increase Performance: The SaaS Advantage for Contact Centers by inContact December 03, 2009 - (Free Research) This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more.  (WHITE PAPER) READ ABSTRACT |

Don’t Let Outdated Telephony Hardware Slow You Down: Unifying Contact Centers Regardless of Location, Hardware Infrastructure or Agent Count by inContact December 03, 2009 - (Free Research) Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities.  (WHITE PAPER) READ ABSTRACT |

Simplifying Log Collection, Storage and Analysis by ArcSight, Inc. September 29, 2009 - (Free Research) ArcSight Logger is a turnkey appliance for collection, efficient storage, and high-performance search and reporting of all enterprise log data. Read this paper to learn more details.  (PRODUCT OVERVIEW) READ ABSTRACT |

Data Protection Virtual Seminar by SearchSecurity.com November 17, 2009 - (Free Research) The combination of the ever-changing compliance landscape, Web 2.0 and technologies such as mobile devices have made it increasingly more difficult to track where your confidential data resides and put mechanisms in place to protect it.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Human Machine Interface (HMI) by AutomationDirect C-more touch panels provide a graphical interface designed to interchange and display graphics, animation and data to and from a PLC by merely touching the screen.  (HARDWARE PRODUCT)

Storage Decisions Advanced Backup School Virtual Seminar: 2010 UK Planning Edition! Dashboard by Storage Decisions September 17, 2009 - (Free Research) Join noted backup expert W. Curtis Preston LIVE online on September 17, 2009 for a 3-part presentation on backup planning for 2010. Get expert tips on where to add efficiency to your backup operations now -- and gain valuable information on the biggest backup trends being deployed in IT shops as we move towards year end.  (VIRTUAL TRADE SHOW) READ ABSTRACT |

Justifying Your Technology Investments Through ROI by KnowledgeStorm Webinars (E-mail this company) April 27, 2004 - (Free Research) As budgets stay tight and finance professionals become more involved in technology buying decisions, be better prepared to defend your business case through the use of financial metrics and Return on Investment (ROI) calculators.  (WEBCAST) READ ABSTRACT |

Blue Bell Creameries® Improves its Inventory Management and Standardizes Procedures with an Automated Data Collection System by TAKE Supply Chain October 14, 2009 - (Free Research) To improve inventory management and standardize procedures, Blue Bell turned to TAKE Supply Chain's Gemini Series™ for OPM mobile software solution. Read this case study to learn more about the benefits Blue Bell experienced from switching to TAKE Supply Chain’s Gemini Series™, and learn how your company can do the same.  (CASE STUDY) READ ABSTRACT |

Case Study: Brown-Forman Implements a Warehouse Automation Solution with RF Capabilities by CDC Global Services - Catalyst November 13, 2009 - (Free Research) Read this case study to learn how by leveraging Catalyst's expertise in SAP R/3 systems integration and remote data collection using SAP console, Brown-Forman was able to increase shipping throughput, improve space utilization, decrease shipping errors, improve inventory accuracy and stock rotation, and more.  (CASE STUDY) READ ABSTRACT |

Streamlining the Collection of Shipping, Manufacturing and Warehouse Data with Gemini for SAP® by TAKE Supply Chain October 14, 2009 - (Free Research) Read this paper to learn how Gemini for SAP®, from TAKE Supply Chain, allows manufacturing and distribution personnel to perform complex transactions and data entry. Read on to learn how streamlining the collection of shipping, manufacturing, and warehouse data can greatly reduce errors and increase visibility and profitability.  (WHITE PAPER) READ ABSTRACT |

Storage Virtualization Seminar Presentation Download by SearchStorage.com November 10, 2009 - (Free Research) This presentation highlights how virtualization has progressed from vaporware to an actual concept storage managers are using to minimize the amount of machines needed to manage, centralize data and change the economics of storage.  (PRESENTATION) READ ABSTRACT |

Getting the Most From Your Marketing Events: The ROI of In-Person Seminars, Trade Shows, and Webinars by Citrix Online November 18, 2009 - (Free Research) This paper discusses the results of a recent survey of marketers using different types of events in the marketing mix, offers quantitative formulae for calculating your own event marketing ROI, and offers guidance for marketers and organizations to create and optimum event marketing strategy.  (WHITE PAPER) READ ABSTRACT |

Seminar Presentation Download: Deduplication School by Data Domain January 19, 2009 - (Free Research) This presentation from leading industry expert W. Curtis Preston will go in-depth into the technology options available, as he shares his insights on deployments he's managed.  (WHITE PAPER) READ ABSTRACT |

Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo by ZoomInfo May 19, 2009 - (Free Research) In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.  (DEMO)

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