Contacts Apple Problems White Papers, Contacts Apple Problems Software, Contacts Apple Problems Research, Hardware and Services

UC Collaboration Tools: Greater simplicity needed for IT, end users by Sprint

May 21, 2012 - (Free Research)

Uncover why many organizations require greater simplicity in their unified communications (UC) collaboration tools – for both end-users and IT – in order for their UC strategy to be a success. Learn best practices to integrate UC tools, potential challenges you may face, and more!

(EGUIDE)

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Gartner: A perspective on Android 2.2 for the enterprise by ComputerWeekly.com

September 23, 2010 - (Free Research)

With the announcement of Android 2.2, code named "Froyo," Google targets the enterprisemarket for the first time. This release has features to enable devices that can be grantedsupport under the "appliance level" of the Gartner Managed Diversity Framework.

(WHITE PAPER)

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Infrastructure, Interrupted: Apple in the Enterprise Redefined by GroupLogic

February 16, 2012 - (Free Research)

Learn more about the evolution of Apple in the enterprise and learn how you can make shifting standards and multiple platforms work together to benefit your organization.

(WHITE PAPER)

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Smartphone market set to expand as vendors vie for position by ComputerWeekly.com

November 24, 2010 - (Free Research)

The Smartphone market is characterised by increasing competition on one hand and healthy growth prospects in the medium-term on the other. Barriers to entry are high for most players, owing to the global nature of the mobile industry and the consequent financial strength required to enter the market.

(WHITE PAPER)

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Speech, Performance, Desktop and Text Analytics The Case for Unified Analytics in the Contact Center by Enkata Technologies

February 01, 2011 - (Free Research)

This paper discusses the strengths and weaknesses of a variety of analytic applications, how they can help your business, and why and how you should integrate these platforms for optimum performance.

(WHITE PAPER)

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Mobile phone app opportunities for business by ComputerWeekly.com

December 01, 2010 - (Free Research)

Over the past 12 months, the global market for applications – fuelled by the astonishing and unprecedented activity experienced on Apple’s App Store and iPhone – has continued its stellar levels of growth.

(WHITE PAPER)

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DataNAS XP by Excel Meridian Data, Inc.

The DataNAS XP is designed with performance in mind integrating Pentium Technology, Gigabit connectivity and low cost IDE resources to produce a reliable and economical NAS Filer. The DataNAS XP is scalable from 240GB to 2TB of storage capacity and provides unified file data access for your mixed environment clients without expensive licenses.

(HARDWARE PRODUCT)

Mobile Apps Stores by ComputerWeekly.com

March 09, 2012 - (Free Research)

Juniper Research analyses the growing market for mobile apps in this report extract.

(ANALYST BRIEF)

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Integrating Macs into your Enterprise by GroupLogic

March 16, 2012 - (Free Research)

Apple Macs are popping up more and more often in the workplace. But this presents a big issue: How to integrate Macs into a Windows system. Listen in to discover a solution.

(PODCAST)

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Podcast - Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc (E-mail this company)

March 07, 2006 - (Free Research)

White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This podcast outlines eight key steps to take when writing a white paper and what you should do once the paper is written.

(PODCAST)

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The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)

The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.

(WHITE PAPER)

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Eight Rules for Creating Great White Papers by KnowledgeStorm, Inc (E-mail this company)

May 2005 - (Free Research)

White papers are one of the most misunderstood, miswritten and misused marketing tools available. While many companies think they need a white paper, few manage to write, design or use them to their full potential. This paper outlines eight key steps to take when writing a white paper and what you should do once the paper is written.

(WHITE PAPER)

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WLAN Channel Access: How WiFi Networks Talk and How You Can Make Them Talk More Clearly by Global Knowledge

October 2010 - (Free Research)

Steve Jobs, the man recognized as one of the business world’s most charismatic and organized presenters, was made to look disorganized when his WiFi network stopped working. The unexpected nature of Jobs’ bobble was what made it such a spectacle. This white paper is designed to be a lesson in avoidance.

(WHITE PAPER)

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Mobile adult industry is a sexy business opportunity by ComputerWeekly.com

November 2010 - (Free Research)

The global adult industry is among the largest in the world, estimated to be worth nearly $100 billion worldwide by 2006.

(WHITE PAPER)

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Tablets and connected devices - future opportunities for business by ComputerWeekly.com

December 2010 - (Free Research)

The tablet market is characterised by intense interest from a multiplicity of players on one hand, and a virtually untested market place on the other.

(WHITE PAPER)

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Enterprise Readiness of Consumer Mobile Platforms by BlackBerry

March 2012 - (Free Research)

<p>This study reveals how today’s four leading mobile operating systems compare based upon twelve categories of security and management criteria.</p>

(WHITE PAPER)

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Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc (E-mail this company)

February 2006 - (Free Research)

The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process

(PODCAST)

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KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up by KnowledgeStorm, Inc (E-mail this company)

May 2005 - (Free Research)

The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process.

(WHITE PAPER)

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Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 2012 - (Free Research)

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization.

(WEBCAST)

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Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 2011 - (Free Research)

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms.

(WHITE PAPER)

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Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 2011 - (Free Research)

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies.

(WHITE PAPER)

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The future of Government operations: Digital citizen survey by ComputerWeekly.com

May 2012 - (Free Research)

This report from Accenture looks at the challenges facing the public sector in offering digital services.

(IT BRIEFING)

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Contact Zone Overview Video by Melissa Data Corp

April 2012 - (Free Research)

This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output.

(VIDEO)

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Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 2012 - (Free Research)

This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.

(PRESENTATION TRANSCRIPT)

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Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 2012 - (Free Research)

Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment.

(WHITE PAPER)

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