This webcast will explain how you can gain visibility into the performance and availability of your critical business applications, no matter where they are running. By monitoring all computing resources, you will be able to make better decisions as your enterprise transitions to a combination of internal and external environments. 

Blue Coat's SSL proxy functionality enables organizations to extend the power of the intelligent and secure proxy appliances to all SSL traffic. Read about how a proxy gives visibility and control of SSL communications. 

This whitepaper will demonstrate why Data Services are a foundation requirement for enterprise SOA deployments by describing how just how valuable, and complex, business data is for the businesses that rely on it. 

The key to achieving cost-effective savings in the supply chain is to exchange information accurately and quickly in real-time. 

Security Benefit needed a customer relationship management (CRM) solution that would provide its remote sales force with access to real-time information. In July 2007, the company implemented Microsoft Dynamics™ CRM 3.0. Now, Security Benefit gains from increased agility, new sales opportunities, and reduced IT costs. 

Maintain operational efficiency while cutting supply chain costs with new approaches, technologies, and methodologies. Third party logistics providers, radio frequency identification rentals, and attribute-based demand planning can help you reduce supply chain costs and boost customer satisfaction. 

This podcast shares techniques for communicating with your customers in an acceptable manner that fits their preferences while expanding your marketable universe. 

This paper examines current economic and business trends as well as challenges impacting the contact center market. It provides guidance and recommendations for contact centers looking for an alternative to on-premises contact handling solutions and more. 

Frequently, organizations that operate contact centers are faced with the challenge of working with inadequate telephony equipment. Frustrations range from having to get a few more years out of telephone equipment to having disparate systems. Read this white paper to learn about how contact centers can resolve these telecommunications complexities. 

Read this brief paper to learn how the new CA integrated service management product offers real hope for beleaguered IT organizations that are trying to bring together the pieces to build an integrated service management story. 

Listen to this podcast, featuring Richard Mackey, for tips on managing third-party risk, specifically for compliance. Learn how to choose the right partners and ensure they apply the same standards as your organization when securing your assets. 

Windows Server 2008 R2 offers a number of exciting new features, including an expanded Server Core offering, new Active Directory features, and - of special interest to anyone who has ever wished Active Directory had an “undo” button - a sort of recycle bin for Active Directory objects.