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Oracle Business Analytics and Big Data Can Take You There by Oracle Corporation UK Ltd
December 19, 2012 - (Free Research)
Access this brief webcast to learn how analytics is changing the world on a larger scale- and how it's changing the face of business. Learn how businesses are leveraging analytics and big data to drive strategy and transform their daily operations.
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Webinar: Why BPO American Support Chose a Cloud Contact Center by Five9
June 11, 2013 - (Free Research)
In this in-depth webcast, discover the top seven reasons why American Support, a leading outsourced contact center company, chose the cloud for their contact center and explore the benefits they currently experience from this strategy. Also, learn the most important questions to ask a cloud provider when looking into cloud technology.
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Benefits of Cloud-Based Communications by Interactive Intelligence, Inc.
April 24, 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization.
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Case Study: Sand Springs Police Department - Just the Ticket by Intermec
February 11, 2013 - (Free Research)
Find out how the Sand Springs Police Department improved their citiation process with a new approach to technology. By replacing the paperwork with handheld mobile computers, and increasing their companies safety and revenue as a result. Read this white paper to learn more about how the SSPD was rewarded from their technology upgrade.
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Fight data chaos with better business process automation. by Kofax, Inc.
January 24, 2013 - (Free Research)
This helpful webcast explores a technology that can capture incoming documents and information to automate downstream business processes quickly, efficiently and cost effectively, resulting in faster and more accurate customer transactions and improve customer service.
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Contact Center Consolidation by CosmoCom, Inc.
March 2008 - (Free Research)
Improving access to contact center resources is more challenging when agents are distributed across multiple locations. View this webcast for insight into Contact Center Consolidation.
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CW Special report on Capita by ComputerWeekly.com
April 2012 - (Free Research)
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
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Grow Your Business with Microsoft Dynamics CRM by Microsoft
September 2009 - (Free Research)
View this webcast to see how that Microsoft Dynamics CRM 4.0 gives you the capability to easily create and maintain a clear view of customers from first contact through purchase and post sales.
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Protecting Data from the Cyber Theft Pandemic by FireEye
April 2009 - (Free Research)
Malware-related data breaches have reached pandemic proportions as criminals discover Internet crime is easy to commit, highly lucrative, and largely under-policed. Learn about advances in security technologies that use multi-phase heuristic and virtual machine analysis to detect and mitigate damages that result from malware-related data thefts.
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A Guide to Cyber Crime Security in 2010 by eEye Digital Security
November 2009 - (Free Research)
Internet crime is easy to commit, highly lucrative, and largely under-policed. The cyber crime economy is a vibrant, worldwide market that is spreading at an alarmingly dangerous rate. This whitepaper will cover trends behind internet vulnerabilities as well as the methods and solutions available today to help combat this pandemic.
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Master Reference Data: Extract Value from your Most Common Data by Talend
September 2010 - (Free Research)
Reference data is the lifeblood of an organization but inconsistencies can lead to inefficient processes and inaccurate analytics. Master reference data makes operational data more accurate, simplifies synchronization and migration projects and improves MDM effectiveness. Learn some key considerations for creating a reference data master.
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SMB Online Backup Checklist by VaultLogix
(E-mail this company)
July 2012 - (Free Research)
This white paper walks you through building an online backup checklist. Learn how to match a solution to your needs and uncover key considerations to include in your backup strategy, and see if cloud storage is a viable option for your business' data backup requirements.
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LA Water System Goes Digital by Autodesk
November 2008 - (Free Research)
Learn how the Los Angeles Department of Water and Power, the United States' largest municipal utility, uses Autodesk software solutions to complete work faster, reduce data errors, and accept and deliver city data in its native format.
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Email Archiving: Planning, Policies and Product Selection - Chapter 3 by SearchExchange.com
September 2009 - (Free Research)
It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies. This chapter will discuss several tips for choosing the proper email-archiving product features for your organization.
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How to Save Money and Reduce Risks in Records Management by Iron Mountain
December 2012 - (Free Research)
As the number of digital records continues to grow, legacy records management strategies are no longer practical, causing inconsistent implementation of policies. Read this paper to learn how SharePoint technology in conjunction with an innovative collaboration tool can help to create and implement consistent, compliant records management policies.
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