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Total Economic Impact Of Oracle Universal Content Management by Oracle Corporation
July 2008 - (Free Research)
This Forrester Consulting white paper examines the total economic impact and potential ROI that companies may realize by deploying Oracle Universal Content Management, a systematic approach of managing structured and unstructured content.
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Simplifying Contact Center Technology by Oracle Corporation
August 2008 - (Free Research)
Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
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SOA: Cloud Integration White Paper by Oracle Corporation
December 2012 - (Free Research)
This white paper describes how to integrate on-premise and cloud applications, including Oracle Cloud applications, with this type of pragmatic, universal perspective. While Oracle, Salesforce, and Workday are used as examples, the principles apply to many vendors.
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CRM Buyer’s Guide – 2011 Edition by SearchCRM
June 2011 - (Free Research)
Welcome to SearchCRM.com’s Buyer’s Guide. This directory was designed to be a valuable resource for those getting started with research or evaluating vendors in the CRM market.
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Podcast: Emerging Media Series II: Blogs and Real Simple Syndication Report by KnowledgeStorm, Inc
(E-mail this company)
September 2006 - (Free Research)
This podcast will focus on the content of a new KnowledgeStorm research report, the second in a series of studies looking at the impact emerging online applications have on B2B technology marketing. The research finds that blogs and Real Simple Syndication (RSS) are catching on more quickly than previously thought.
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Why EMC for IP Storage and Simple Unified Storage by EMC Corporation
December 2009 - (Free Research)
There are many IP storage capabilities that are becoming increasingly critical requirements for all customers. And there are many vendors offering various IP-based storage solutions. This paper makes the case for choosing EMC for IP storage.
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Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.
January 2012 - (Free Research)
There has been tremendous innovation in contact center workforce management (WFM) over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
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Making WFM Work: Best Practices and ROI Model by Calabrio, Inc.
June 2011 - (Free Research)
There has been tremendous innovation in contact center WFM over the past three years, with new vendors and offerings entering the scene. Find out how the new generation of WFM solutions are easier to use, improve agent satisfaction, enhance customer experience and cut costs.
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Transforming your Contact Center…”SIP-ly” Stated by AT&T Corp
September 2011 - (Free Research)
Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
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KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc
(E-mail this company)
February 2007 - (Free Research)
Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads.
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Oracle PeopleSoft CRM Integration into the Contact Center by AMC Technology
May 2008 - (Free Research)
This technical integration brief explains how the PeopleSoft CRM application can be integrated into a contact center, including both general technical details of call center integration, as well as how to use vendor certified software from AMC.
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Clean VPN Approach to Secure Remote Access by SonicWALL
June 2008 - (Free Research)
In this whitepaper learn how integrating SonicWALL SSL VPN/Secure Remote Access, SonicWALL Network Security Appliance, and SonicWALL Global Management System solutions offer organizations a single solution for defense-indepth security.
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ArcSight Logger: Universal Log Management Solution by ArcSight, an HP Company
March 2011 - (Free Research)
ArcSight Logger is a universal log management solution that unifies searching, reporting, alerting and analysis across any type of enterprise log data - making it unique in its ability to collect, analyze and store massive amounts of data generated by modern networks. Check out this product brief to learn more.
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ACG Research Market Impact Report on ACX Series Universal Access Routers by Juniper Networks, Inc.
February 2012 - (Free Research)
<p>Uncover the details of Juniper’s ACX Series Universal Access Routers, which can help extend the core/edge of IP/MPLS solutions to deliver end-to-end manageability, provide low-cost access, and meet the needs of both fixed and mobile operators.</p>
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Presentation Transcript: The Power of Universal Patterns and Models for Master Data Management by Embarcadero Technologies, Inc.
October 2009 - (Free Research)
In this presentation transcript featuring best-selling author, Len Silverston, learn how to implement universal patterns for data modeling to improve management flexibility. Gain insight into various modeling choices to meet your organization's needs. Discover how to improve quality and reduce management costs by re-using patterns.
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