The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 

This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 

If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 

This 12-page Buyer’s Guide to Security aims to help CIOs and senior IT professionals decide when to rely on what is provided by infrastructure suppliers and when to turn to IT specialists. 

Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 

This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 

By integrating Compellent Fluid Data storage with VMware Site Recovery Manager (SRM), organizations can deliver enterprise cloud capabilities that are ready for any disaster. Read on to learn more today. 

This resource examines the challenges of big data in the enterprise, as well as the strategies and potential benefits for managing and understanding big data. 

Access this paper now for details about a content management security system that assists with complying to stringent regulations while also providing easy access to content for authorized users. 

This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content. 

In 30 minutes, we'll introduce you to QuickBase, the leading, hosted workgroup application platform. 

Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more.