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IT Courseware by SkillSoft Corporation

SkillSoft's IT Skills instruction is designed to encourage and prompt frequent learner interaction with the course content. SkillSoft maintains courseware integrity and effectiveness by offering a balance of thorough instruction, challenging practice exercises and quizzes. 
(ASP & SOFTWARE PRODUCT)

CW+: Open Group technical report: IT Specialist Certification (ITSC) accreditation requirements by ComputerWeekly.com

October 22, 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

CW+: Open Group technical document: IT Specialist Certification (ITSC) Conformance Requirements by ComputerWeekly.com

October 21, 2010 - (Free Research)
The Open Group IT Specialist Certification Program (the Program) is designed to validate the existence of those qualities and skills in a professional that enable the effective development, implementation, and operation of IT solutions. 
(WHITE PAPER) READ ABSTRACT |

Open Group technical document: IT Specialist Certification Accreditation Policy by ComputerWeekly.com

October 22, 2010 - (Free Research)
A common characteristic of people-certification programs in the marketplace is that most test or validate the existence of relevant knowledge. Few reach beyond this. 
(WHITE PAPER) READ ABSTRACT |

Would a Cloud-Based Contact Center and UC Strategy Benefit Your Business? by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)
This webcast explores the option of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions, and get help deciding whether being in the cloud or on-premise is best for your organization. 
(WEBCAST) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

August 08, 2011 - (Free Research)
This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 
(WHITE PAPER) READ ABSTRACT |

Transforming the Customer Experience: How Four Contact Centers Did It Successfully by inContact

September 15, 2011 - (Free Research)
If your organization isn't on the cloud yet when it comes to customer service, then you may be severely disadvantaged. Competition for customer service is increasing and your company needs all the latest tools to stay ahead of the game. Read this white paper to learn how four contact centers adopted agile cloud-based computing technologies. 
(WHITE PAPER) READ ABSTRACT |

Contact Zone Overview Video by Melissa Data Corp

April 24, 2012 - (Free Research)
This brief but informative video demonstrates how Melissa Data's Contact Zone software can help you cleanse and validate data for better data quality and output. 
(VIDEO) READ ABSTRACT |

Security strategy essential to keep ahead of rapidly changing threats by ComputerWeekly.com

January 27, 2011 - (Free Research)
This 12-page Buyer’s Guide to Security aims to help CIOs and senior IT professionals decide when to rely on what is provided by infrastructure suppliers and when to turn to IT specialists. 
(WHITE PAPER) READ ABSTRACT |

Benefits of Cloud-Based Communications

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)
This presentation transcript explores the options of moving your contact center applications and Unified Communications strategies to the cloud. Uncover the benefits and opportunities of cloud-based solutions and potential pain points, and get help deciding if the cloud is a good option for your organization. 
(PRESENTATION TRANSCRIPT) READ ABSTRACT |

Cloud-Based Communications: Are They Right For Your Organization?

by Interactive Intelligence, Inc.

April 24, 2012 - (Free Research)
Download this podcast to learn more about moving your contact center applications and Unified Communications (UC) strategies to the cloud. Uncover the benefits and pain points involved, and get help deciding if a cloud-based communication strategy is worthwhile for your organization. 
(PODCAST) READ ABSTRACT |

Best Practices for Transforming to a Multi-Channel Contact Center by inContact

January 18, 2012 - (Free Research)
Read this white paper to get a framework, plan and recommended best practices for transforming your siloed contact centers into a multi-channel servicing environment. 
(WHITE PAPER) READ ABSTRACT |

Building the Contact Center of the Future by inContact

May 15, 2012 - (Free Research)
This comprehensive white paper discusses the future of contact centers. From tools to strategy this paper covers all you need to know about ensuring that your customer service stays up to date. 
(WHITE PAPER) READ ABSTRACT |

What Does the Future Hold for the Mainframe?

by CA Technologies.

May 03, 2012 - (Free Research)
As current mainframe specialists approach retirement age, companies must take steps to ensure that their specialized knowledge is not lost. This video examines a recommended mainframe management tactic and its key benefits, including cost savings, greater collaboration, and more. 
(VIDEO) READ ABSTRACT |

Automatically Recover Your Business With VMware SRM and Compellent by Dell, Inc.

March 10, 2011 - (Free Research)
By integrating Compellent Fluid Data storage with VMware Site Recovery Manager (SRM), organizations can deliver enterprise cloud capabilities that are ready for any disaster. Read on to learn more today. 
(WHITE PAPER) READ ABSTRACT |

Next Contact Avoidance:A Pre-Emptive Strategy for Customer Satisfaction by Enkata Technologies

April 26, 2012 - (Free Research)
This paper discusses using predictive analytics to improve customer satisfaction. 
(EBOOK) READ ABSTRACT |

Enterprise Big Data: Here to Stay and Requiring Superior Data Access by Progress DataDirect

April 19, 2012 - (Free Research)
This resource examines the challenges of big data in the enterprise, as well as the strategies and potential benefits for managing and understanding big data. 
(WHITE PAPER) READ ABSTRACT |

Webcast: Improving Contact Data Quality by Experian QAS

May 01, 2012 - (Free Research)
In this webcast, William McKnight reveals how contact data quality can impact your business and shares practical insights for measuring, improving, and maintaining enterprise-wide data quality efforts. 
(WEBCAST) READ ABSTRACT |

Best Practices for ITAR Compliance by TITUS

March 19, 2012 - (Free Research)
Access this paper now for details about a content management security system that assists with complying to stringent regulations while also providing easy access to content for authorized users. 
(WHITE PAPER) READ ABSTRACT |

Nimble employers turn to agile project management by ComputerWeekly.com

November 25, 2010 - (Free Research)
In spirit, both traditional and agile project delivery embody similar principles and practices that aim to deliver measurable results 
(WHITE PAPER) READ ABSTRACT |

SharePoint 2010 Document Sets: Better Ways To Manage Content by Global Knowledge

November 22, 2010 - (Free Research)
This paper examines the various benefits of using document sets. Document setsare an excellent solution that enables teams of users to handle multiple related documents as a group. All-in-all, document sets are designed to make your life easier from the perspective of maintaining and finding similar content. 
(WHITE PAPER) READ ABSTRACT |

Kronos Streamlines Backup, Eliminates Failures and Speeds up Restores with Quantum Scalar® i2000 by Quantum Corporation

January 30, 2009 - (Free Research)
The Quantum Scalar i2000 is designed to meet the rigors of high-duty-cycle data center operations and to support the integration of next-generation disk-based backup solutions. 
(CASE STUDY) READ ABSTRACT |

5 Steps to Get Your Team on the Same Page - An Introduction To QuickBase by Intuit QuickBase

July 2005 - (Free Research)
In 30 minutes, we'll introduce you to QuickBase, the leading, hosted workgroup application platform. 
(WEBCAST) READ ABSTRACT |

Project Management with QuickBase -- Working Together Made Easy (tm) by Intuit QuickBase

August 2005 - (Free Research)
In just a half hour, we can show you how the web-based QuickBase from Intuit offers a refreshingly powerful, flexible and affordable solution for busy teams to better manage projects, information and processes. 
(WEBCAST) READ ABSTRACT |

Secure SOA Infrastructure - Better Control Mission Critial SOA Deployments by Forum Systems

September 2005 - (Free Research)
Industry wide SOA rollouts have seen enterprises deploy critical supporting infrastructure around Web services security and Web services management. Forum Systems and Oracle Corporation "Secure SOA Infrastructure" is a market-leading solution that integrates software and hardware for mission critical SOA deployments. Find out more. 
(WHITE PAPER) READ ABSTRACT |

1 - 25 of 126 | Next Page

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