Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc.. Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more... >> Discover more offerings from SAP America, Inc..

Independent Lab Comparative Review by Avaya June 15, 2011 - (Free Research) MierConsulting engineers conducted an hands-on, comparative review of three leading contact center packages, focusing on these products' multimedia, mixed voice and text-based contacts - capabilities.  (PRODUCT REVIEW) READ ABSTRACT |

Sun Business Intelligence Solution for Web Infrastructure by Sun Microsystems, Inc. October 09, 2009 - (Free Research) The combination of Sun Open Storage and the commercial open-source Infobright data warehousing and Pentaho business intelligence and ETL software packages dramatically lowers the cost of entry and simplifies deployment of a powerful, sophisticated BI infrastructure.  (PRODUCT OVERVIEW) READ ABSTRACT |

Customer Experience Exchange E-Zine: Issue 3 by SearchCRM March 20, 2012 - (Free Research) In this third edition of the Customer Experience Exchange e-zine, Chris Maxcer delves into world of incorporating team-building activities into contact center agents' schedules, Vangie Beal discusses Dell's six-year investment in social media and Anna Fiorentino writes about why customer loyalty has dipped nearly 10%.  (EZINE)

VMware ACE 2 Enterprise Edition: Desktop Virtualization Solution by AMD and VMware, Inc (E-mail this company) VMware ACE 2 Enterprise Edition delivers desktop virtualization solutions for enterprise users. Use VMware ACE 2 to deploy an ACE virtual machine as an IT managed “virtual laptop” to remote workers, provision controlled desktop images as sandbox environments or run legacy operating systems & applications on an existing PC as you migrate to Vista.  (SOFTWARE PRODUCT)

Forum XWall - Web Services Security Firewalls - Prevent Unauthorized Access by Forum Systems Forum XWall™ is the industy's first Web Services Firewall equipped with data authentication as well as XML intrusion prevention to actively protect against unauthorized access, XML viruses, data corruption and denial of Web service attacks. Forum Systems is the leader in Web Services Security.  (SOFTWARE PRODUCT)

Liebert Monitoring by Liebert Corporation The Albér Cellcorder CRT-300 cell resistance tester displays and records cell float voltage, internal cell resistance and intercell connection resistance. The portable unit includes a memory card, backlit graphical reflective LCD....  (HARDWARE PRODUCT)

Cisco Unified CRM Connector 3.0. by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (SOFTWARE PRODUCT)

Cisco Unified CRM Connector 3.0 by Cisco Systems, Inc. The Cisco Unified Communications system is a full-featured business communications system built into an intelligent IP network.  (HARDWARE PRODUCT)

VCE introduces smaller Vblocks, opens up management tool choice with new Vision console by The 451 Group (E-mail this company) February 21, 2013 - (Free Research) Enterprises are continuously striving to meet the unique requirements of customers. Data management has become extremely prominent amongst organizations so adequate adjustments are needed. This white paper explores new specialist system configurations designed to broaden its market.  (WHITE PAPER) READ ABSTRACT |

Outsourcing the problem of software security by ComputerWeekly.com July 10, 2012 - (Free Research) This report from analyst group Quocirca assess the benefits of using on-demand services to ensure security throughout the application life cycle.  (ANALYST REPORT) READ ABSTRACT |

An Integrated Solution for Context-based Customer Experience Management by Avaya June 10, 2011 - (Free Research) Moving to a customer experience management approach requires an infrastructure that is open, scalable and capable of bringing  together state-of-the art applications, fully preserving customer context.  (WHITE PAPER) READ ABSTRACT |

IFS Enterprise Asset Management - EAM / CMMS by IFS IFS Enterprise Asset Management (EAM) is an information management system that connects all departments and disciplines within a company, making them an integrated unit.  (SOFTWARE PRODUCT)

Web Platform Installer 2.0 by Microsoft October 20, 2009 - (Free Research) In one neat package, the Web Platform Installer gives you the frameworks, web server, database, tools and applications you need to quickly build and run Web applications and solutions on Windows.  (TRIAL SOFTWARE)

Beware Freeware: Choosing an Antivirus and Endpoint Protection Solution by Symantec Corporation February 25, 2013 - (Free Research) This comprehensive whitepaper explores the pros and cons of freeware offerings, consumer antivirus products, and small business endpoint packages to help you determine which option would work best for your SMB.  (WHITE PAPER) READ ABSTRACT |

Which Postgres is Right for Me? by EnterpriseDB Corporation March 02, 2010 - (Free Research) Discover the differences between PostgreSQL, Postgres Plus Standard Server and Postgres Plus Advanced Server and optimize your choice of open source database. You'll learn enough about the different capabilities, modules, and uses for each product to make the best Postgres choice for your organization.  (WHITE PAPER) READ ABSTRACT |

Moving From Solaris To Red Hat Enterprise Linux by Red Hat and HP August 10, 2009 - (Free Research) Red Hat® Enterprise Linux® is a standards-based UNIX®-like operating system that provides a development environment similar to SunTM SolarisTM. This paper looks to highlight some of the major differences between Solaris and Red Hat Enterprise Linux to help application developers port their code.  (WHITE PAPER) READ ABSTRACT |

Bringing Social Media Interactions into the Contact Center by Avaya December 31, 2011 - (Free Research) Think that leveraging a social media contact center strategy won't work for your business? You may want to check the facts. As this white paper explains, case studies of companies with successful social media strategies within their contact centers abound. Open this paper to discover the perhaps surprisingly significant business benefits.  (WHITE PAPER) READ ABSTRACT |

An Executive Guide to Video Collaboration by Avaya December 31, 2012 - (Free Research) Uncover the direct benefits that video collaboration offers and how it can help meet the challenges in today's globally dispersed, mobile workplace. Also learn more about deployment considerations and details of a solution that provides the communications capabilities you're looking for.  (WHITE PAPER) READ ABSTRACT |

Integrating Information Labeling and Microsoft Active Directory Rights Management Services (AD RMS) by TITUS November 12, 2010 - (Free Research) This white paper examines the challenges of content protection and user acceptance of content protection technology. It provides an overview of Microsoft's Active Directory Rights Management Services (AD RMS) and its integration with Titus' Document Classification and Message Classification product suites.  (WHITE PAPER) READ ABSTRACT |

Oracle Compatibility Developers Guide for Postgres Plus Advanced Server by EnterpriseDB Corporation March 14, 2008 - (Free Research) This guide describes the Oracle compatibility features of Postgres Plus Advanced Server. Oracle compatibility means that an application runs in an Oracle environment as well as in a Postgres Plus Advanced Server environment with minimal or no changes to the application code.  (TRAINING GUIDE) READ ABSTRACT |

Five Pitfalls of Application Package Selection by Sage North America October 07, 2010 - (Free Research) This paper presents some pitfalls that should be avoided in order to help you select this application package. If you avoid these pitfalls, you will obtain a package that will work for you for many years to come. Continue reading to learn more about the five pitfalls of application package selection.  (WHITE PAPER) READ ABSTRACT |

Introducing Avaya Collaborative Cloud by Avaya April 30, 2012 - (Free Research) This brief webcast explores Avaya’s Collaborative Cloud strategy, which wishes to showcase how the cloud can improve your communications and collaboration, changing the way your enterprise works.  (WEBCAST) READ ABSTRACT |

Selecting an ERP Solution: A Guide by Infor November 2008 - (Free Research) This paper provides guidance on how to develop a good, simple strategy to evaluate and choose the right ERP software package for your company.  (WHITE PAPER) READ ABSTRACT |

Graphic Packaging International Achieving Operational Excellence by SAP America, Inc. July 1967 - (Free Research) In this case study, Graphic Packaging International Inc (GPI) needed a single end-to-end solution across the enterprise after their acquisition of Riverwood Holding Inc. Learn how SAP ERP application was their solution.  (CASE STUDY) READ ABSTRACT |

Advantages of Amanda over Proprietary Backup by Zmanda Inc. July 2008 - (Free Research) This white paper discusses how Amanda compares to other backup products. It will help you understand some key Amanda differences and how to evaluate and transition to Amanda.  (WHITE PAPER) READ ABSTRACT |

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