Scottsdale Medical Imaging has standardized on HP products wherever possible—from business desktop PCs to the servers that support administrative operations and redundant storage arrays that store the vast library of medical images.  Download this case study for additional details on their objective, approach, IT improvements and business benefits. 

This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry. 

This white paper presents the results of a total cost of ownership (TCO) analysis comparing premise-based and hosted contact center platforms. 

Using two of the Intel SS4000-E storage servers mirrored for additional redundancy, Philips has cut about USD 10 thousand off the storage cost for more than one terabyte of data by eliminating the need to buy expensive optical disks. 

Read this white paper to learn more about the future changes with contact centers and the best ways to prepare your organization for these changes. 

This case study examines how MidMichigan Health reduces costs and makes it fast and easy for clinicians to access medical records and healthcare applications so they can spend more time with patients. 

Health care facilities require flexible, reliable storage for ever increasing patient data. This webcast covers the benefits of a converged medical infrastructure, including cost reductions and improvements in scalability and flexibility. 

Learn how to maximize electronic medical records (EMR) user adoption by providing fast, convenient, secure access to EMR data across multiple clients, where and when the clinician requests it. 

Why is scripting so daunting to many IT pros? It's not an impossible skill to master - most people can master a simple system if they have the opportunity to practice.  This white paper introduces an identifiable pattern that virtually all Contact Centers follow and associates key elements of that pattern with the corresponding scripting code. 

Today’s health care organizations face a growing list of challenges. And as the volume of patient data continues to explode, they need imaging solutions that streamline management and help control health care delivery costs. Access this white paper for an outline of imaging solutions that offer efficient data management tools. 

Medical practices have been contemplating the prospect of moving from paper-based records to EHR systems for decades. But relatively few have made the transition – until now. This white paper examines the factors that have kept many medical practices from moving forward with EHR over the years and the factors that are prompting action today. 

If the worldwide health system is not in crisis, it is under intense pressure and cost cutting trends in the light of the global downturn are only set to continue. For most hospitals and medical establishments budget allocations for IT were expected to be smaller in 2009 than in 2008.