|
| |
1 - 25 of 499 | Next Page
|
Featured Sponsors
Genesys Global Consumer Survey - 2007 by Genesys Co.
March 27, 2008 - (Free Research) This survey highlights the importance of the contact centre experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
|
Keeping Your Workforce Connected by Cisco Systems, Inc
March 2008 - (Free Research) Keeping a workforce connected to people and to data anytime, anywhere, is a big step toward boosting operational efficiency. In this whitepaper learn how IP (Internet Protocol) communications and Virtual Private Networks (VPNs) can help your business.
|
Customer Support Solution by Extraview Corporation
(E-mail this company)
As a leading software customer support solution for small companies to the world's largest organizations, the ExtraView Customer Support solution features comprehensive customer support management functionality based on the ExtraView platform.
| (ASP & SOFTWARE PRODUCT) |
|
|
Astea Alliance Service Management Suite by Astea International Inc.
(E-mail this company)
Astea Alliance service management suite integrates & optimizes business processes for Contact Center, Field Service, Depot Repair, Logistics, Professional Services, & Sales & Marketing. Astea helps organizations maximize the value of their service operations by providing comprehensive, cost-effective solutions that optimize the service enterprise.
|
Configure One's Concept™ Product Configurator by Configure One.
Configure One's Concept Product Configurator software is designed for manufacturers who produce highly configurable or routinely customized products. The product configurator software instantaneously translates customers’ unique product requests into quotations, sales drawings, bills of material, routings, and more.
| (ASP & SOFTWARE PRODUCT) |
|
|
Embarcadero® DBArtisan® 8.5 by Embarcadero Technologies, Inc.
March 2008 - (Free Research) Embarcadero® DBArtisan®, the leading cross-platform database administration tool, helps DBAs maximize availability, performance, and security. DBArtisan boosts productivity so DBAs can manage larger, more complex databases.
|
Embarcadero® Change Manager™ 4.0 by Embarcadero Technologies, Inc.
March 2008 - (Free Research) Embarcadero® Change Manager™ offers database developers and DBAs a complete set of schema, data, and configuration tools to manage the change management lifecycle.
|
Customer Support solution by Extraview Corporation.
ExtraView Customer Support provides controlled access screens where customers and partners may enter problem reports and enhancement requests over the Web.
| (ASP & SOFTWARE PRODUCT) |
|
|
Simplifying Contact Center Technology by Oracle Corporation.
August 2008 - (Free Research) Computer telephony integration (CTI) enabled contact centers realize immense cost savings, increased reliability and improved performance. Learn how an on-demand solution can simplify your organization’s contact center technology.
|
Increase First Contact Resolution: The Key to Superior Support by Citrix Online-GotoAssist
July 2008 - (Free Research) John Ragsdale, VP of Research for SSPA makes a business case for improving first contact resolution and explain how it links to significantly reduced operating costs and increased customer loyalty.
|
Advanced Professional Services Automation / Project Portfolio Management by Unanet Technologies
(E-mail this company)
Unanet PSA/PPM software is an earned value management system that improves resource scheduling and forecasting, project management, project portfolio management, project accounting, timesheets and expense reports for government contractor, professional services, advanced technology, and Fortune 100 internal services organizations.
| (ASP & SOFTWARE PRODUCT) |
|
|
Sage Accpac: Scalable ERP solutions for Small/Mid-sized Businesses by Sage Software Inc.
(E-mail this company)
Sage Accpac ERP system is a robust accounting and operations system for small and midsized businesses. You can create a perfect fit for your business by opting for only the modules you need now, then integrating additional functionality as you grow. With our full range of applications, you have the ability to streamline your entire enterprise.
| (ASP & SOFTWARE PRODUCT) |
|
|
|
|