CRM without Compromise: A Strategy for Profitable Growth by SAP America Inc. This white paper describes the concept of “CRM without compromise,” elucidating how organizations can maximize their results by taking a more structured, more... >> Discover more offerings from SAP America Inc.

HIPAA Compliance: Addressing HITECH and HIPAA with Database Security and Log Management by LogLogic, Inc. September 23, 2009 - (Free Research) The HITECH Act, a new Federal mandate, is compelling many to rethink HIPAA compliance. View this webcast for an in-depth review of new mandates, top priorities in healthcare IT, and the application of data security and log management in healthcare.  (WEBCAST) READ ABSTRACT |

E-Guide: Essential Guide to HIPAA by Information Security Magazine August 31, 2009 - (Free Research) Electronic health records are a cornerstone of President Obama's national healthcare reform. But in order to succeed, healthcare organizations need to ensure consumer privacy. As a result, changes to the Health Insurance Portability and Accountability Act were recently enacted. We'll explain the new requirements and how to prepare for an audit.  (EGUIDE) READ ABSTRACT |

HIPAA and Beyond: How to Effectively Safeguard Electronic Protected Health Information by Lumension August 2008 - (Free Research) Learn how to go beyond HIPAA by showing how to use HIPAA as the starting point for your security program, and then using best practices and Lumension solutions to improve your overall security posture.  (WHITE PAPER) READ ABSTRACT |

Reduce the Cost to Achieving HIPAA Security Compliance with Lumension® Solutions by Lumension October 2009 - (Free Research) Healthcare organizations face a host of HIPAA Security Rule compliance challenges with the move to put patient medical records online. Lumension helps organizations address these compliance challenges by providing the proactive IT risk management and the required audit readiness to meet many aspects of the HIPAA Security Rule.  (WHITE PAPER) READ ABSTRACT |

SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution by Tripwire, Inc. August 2009 - (Free Research) SOX, GLBA and HIPAA share a common regulatory compliance thread - the need to use automation to ensure continuous compliance with required IT controls. View this webcast for an overview of each regulation. Also, gain an understanding of the capabilities an organization must have in place to address these requirements.  (WEBCAST) READ ABSTRACT |

The HIPAA Solution: Meeting the Security Standards Set Forth in Section 164 by Tripwire, Inc. March 2009 - (Free Research) Meeting the requirements of HIPAA requires most businesses to set up strong process, methods and controls to assure auditors that security and integrity of Protected Health Information is assured. This whitepaper outlines solutions that support secure processes as dictated by HIPAA.  (WHITE PAPER) READ ABSTRACT |

Achieving HIPAA Compliance with Red Hat Enterprise Virtualization for Desktops by Red Hat October 2009 - (Free Research) This paper will illustrate how Red Hat Enterprise Virtualization for Desktops can help organizations comply with specific HIPAA mandates, while at the same time increasing their overall efficiency and agility.  (WHITE PAPER) READ ABSTRACT |

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9 September 2009 - (Free Research) Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company.  (WHITE PAPER) READ ABSTRACT |

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM July 2009 - (Free Research) Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty.  (WHITE PAPER) READ ABSTRACT |

DataDirect HIPAA/ICD Upgrade Toolkit 2009 by DataDirect Technologies October 2009 - (Free Research) This toolkit will help you to fully understand the new rules that have been installed to United States Department of Health and Human Services (HHS) and how it is being used in conjunction with Health Insurance Portability and Accountability Act (HIPAA).  (ASSESSMENT TOOL) READ ABSTRACT |

Presentation Transcript: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution by Tripwire, Inc. September 2009 - (Free Research) Many companies, even those that are not in a regulated industry, can benefit from current information about the three most common compliance regulations: SOX, GLBA and HIPAA. Read this presentation transcript to learn how these laws may affect your organization.  (PRESENTATION TRANSCRIPT) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc. HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits.  (ASP & SOFTWARE PRODUCT)

Best Practices in the Call Center: A Customer Touch-Point Methodology by Oracle Corporation January 2009 - (Free Research) One of the biggest dangers in establishing best practices for your contact center is to do so in isolation from your self-service stakeholders. Instead, all customer "touch-points" must be viewed as part of a continuum. Customer touch points include Web Self-Service, Interactive Voice Response, Contact Center Agents, and Face-to-Face transactions.  (WHITE PAPER) READ ABSTRACT |

Data Privacy Compliance Report by Patrick Townsend Security Solutions November 2009 - (Free Research) 44 states now have privacy laws in force. Combine those with PCI, HIPAA, SOX, etc., and it's difficult to comply with all the laws that apply to your Enterprise. Now we've made it simple. Just take 8 minutes to answer these 8 questions. Then click "submit" to receive your customized report.  (ASSESSMENT TOOL) READ ABSTRACT |

Find, Qualify, and Close More Business Faster With a Free Trial of ZoomInfo by ZoomInfo May 2009 - (Free Research) In today's economy, it is important to take every step you can to ensure sales effectiveness, which includes knowing who to contact and having accurate and helpful information about their company. You can get all this and more with this free trial of ZoomInfo.  (DEMO)

Healthcare solutions: Keeping your Data and Network Regulatory Compliant by Dorado Software November 2009 - (Free Research) Learn how to expand your IT network and stay compliant. In this webcast see how you can improve network diagnostics, automate remediation, improve physician productivity and ER treatment times, streamline the HIPAA auditing process, boost clinician satisfaction, and much more -- all through one console.  (WEBCAST) READ ABSTRACT |

FACTS® Web™ by Ebix Health, Inc. January 2001 - (Free Research) FACTS®Web™ facilitates the sharing of real-time information directly from your FACTS® system to insureds, employees, and provider's web browsers through the Internet.  (ARTICLE) READ ABSTRACT |

Buyer’s Guide for Compliance Solutions by Oracle Corporation February 2009 - (Free Research) This document presents an overview of the Sarbanes-Oxley Act (SOX), Gramm-Leach-Bliley Act (GLB), and Health Insurance Portability & Accountability (HIPAA). It then translates these mandates into identity management requirements and challenges; defines and describes the reference model, and applies the reference model to the mandates.  (WHITE PAPER) READ ABSTRACT |

E-guide: Security Framework for Compliance Drivers by ArcSight, Inc. September 2009 - (Free Research) This Pocket E-Guide examines using one or more of the compliance regulations as a framework rather than relying solely on the traditional information security guides to build a security framework.  (EGUIDE) READ ABSTRACT |

PODCAST: SOX, GLBA and HIPAA: Multiple Regulations, One Compliance Solution by Tripwire, Inc. August 2009 - (Free Research) What do SOX, GLBA, and HIPPA all have in common? These important regulations all require technical safeguards to protect or guarantee the veracity of critical information. In this Q&A podcast, gain an understanding of the above regulations and discover what capabilities and organization must have in place to address the requirements.  (PODCAST) READ ABSTRACT |

Alliance All-Ways Secure with PGP® Encryption Solution Brief by Patrick Townsend Security Solutions September 2009 - (Free Research) IBM System i customers need to meet regulatory requirements to secure the transfer of data over the Internet and on internal networks. Alliance All-Ways Secure provides strong PGP Command Line 9 encryption, secure FTP, and Secure Shell (SSH) sFTP transfer support to meet these regulations.  (WHITE PAPER) READ ABSTRACT |

The Changing Rules for Secure File Transfer on the IBM i by Patrick Townsend Security Solutions September 2009 - (Free Research) New regulations and changing enforcement policies are making compliance for System i users more difficult than ever. This webcast provides tips for creating an effective encryption strategy and reducing complexity of compliance and data security.  (WEBCAST) READ ABSTRACT |

Information Governance Perspectives from RSD: E-mail Archiving by RSD August 2009 - (Free Research) With the ever increasing compliance regulations in terms of E-mail archiving, It becomes clear that E-mail archiving is an information governance imperative. This paper presents the 3 technical challenges which should be understood when evaluating email archiving solutions  (WHITE PAPER) READ ABSTRACT |

6 Steps to Enterprise Resource Planning Implementation Success by IFS January 2007 - (Free Research) Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity.  (WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company) May 2006 - (Free Research) The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices.  (WHITE PAPER) READ ABSTRACT |

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