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Advanced Meter Infrastructure: Composite Technologies to Meet New Demands in Sales and Customer Service by SAP America, Inc..
Discover what benefits advanced meter infrastructure (AMI) brings and why, and learn how the SAP NetWeaver platform and enterprise service-oriented architecture can support more...
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Cisco ASA 5500 Series by Cisco Systems, Inc..
The Cisco® ASA 5500 Series Business Edition is an enterprise-strength comprehensive security solution that combines market-leading firewall and optional content security capabilities, more...
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GFI FAXmaker by GFI Software

GFI FAXmaker is the leading enterprise quality fax server when it comes to reliability, ease of use and administration, and price. 
(SOFTWARE PRODUCT)

Managed Services or Break fix? One Size Doesn’t Fit All by GFI Software

December 22, 2010 - (Free Research)
This paper examines the benefits of Managed Services using the GFI Building Blocks program. 
(WHITE PAPER) READ ABSTRACT |

GFI PCI Suite by GFI Software

June 01, 2007 - (Free Research)
The GFI PCI Suite is a package comprising the core software required for PCI DSS compliance. 
(TRIAL SOFTWARE) READ ABSTRACT |

GFI MAX Building Blocks – The Answer to IT Services by GFI Software

December 22, 2010 - (Free Research)
In this article Chris Martin discusses his experience as a managed services provider to small businesses in the surrounding area with one of the fastest growing and most well-reputed IT Support Companies in his country. He also discusses how he started working at GFI and creating the idea for GFI MAX Remote Management software. 
(WHITE PAPER) READ ABSTRACT |

GFI MAX Building Blocks & MSP University Podcast by GFI Software

December 10, 2010 - (Free Research)
This podcast discusses how GFI MAX Building Blocks methodology can help you overcome challenges with converting your clients in Managed Services and start making money. 
(PODCAST) READ ABSTRACT |

A Strategic Blueprint to Increase Return on Assets: A Global Financial Institution Case Study by Hitachi Data Systems

April 01, 2009 - (Free Research)
A leading global financial institution embarked on a data center consolidation and reclamation project that spanned nearly 2000 servers and 76 EMC arrays. The results included US$4 million in savings by reducing physical storage capacity 40 to 60 percent. 
(CASE STUDY) READ ABSTRACT |

Premise vs. Hosted Contact Center: Total Cost of Ownership Analysis by inContact

May 06, 2011 - (Free Research)
Today, the majority of North American contact centers today are supported by premise-based contact center and telephony systems. But there's another money-saving option for contact centers: third-party owned and operated hosted services. Before you decide which model to use, there's another factor you should consider: Total cost of ownership (TCO). 
(WHITE PAPER) READ ABSTRACT |

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations by CosmoCom, Inc.

January 2008 - (Free Research)
This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment. 
(WHITE PAPER) READ ABSTRACT |

GFI WebMonitor 2012 by GFI Software

March 2012 - (Free Research)
Having Internet in the workplace – while a necessary feature – can cause two serious challenges: employee inefficiency and security threats. Rather than revoking Internet privileges, discover how you can properly manage and monitor Internet use, preventing these two issues. 
(TRIAL SOFTWARE) READ ABSTRACT |

August Issue of Information Security magazine: On the Lookout: Countering modern threats requires hunting intruders by Information Security Magazine

August 2011 - (Free Research)
This month's Information Security Magazine Online cover story highlights the concern surrounding self-defending networks and explores a new approach to network security – CTOps. Also, learn how to uncover hidden opportunities that could be lurking in your overflow of data and gain an indepth look of the biggest IT giants in today's security market. 
(EZINE)

Essential Guide to Threat Management by SearchSecurity.com

March 2011 - (Free Research)
Our Expert Essential Guide to Threat Management explores the best ways to defend against modern threats and targeted attacks. Malicious insiders have placed a bull’s eye on your organization’s back, waiting to strike at just the right time. 
(EGUIDE) READ ABSTRACT |

Turning Social Media into a Game-Changing Customer Care Channel by Aspect

May 2013 - (Free Research)
Today's customers demand highly personalized, engaging experiences, and leveraging social media to transform your contact center is a way to surpass these expectations. Access this whitepaper to learn how combining contact center best practices with social media CRM technologies can increase the effectiveness of your customer interactions. 
(WHITE PAPER) READ ABSTRACT |

GFI FAXmaker for Exchange/SMTP/Lotus -- 30-day Trial by GFI Software

November 2007 - (Free Research)
Fax servers can make sending and receiving faxes an efficient, simple and cheaper process. The problems with manual faxing are solved because GFI FAXmaker allows users to receive and send faxes directly from their email client. Download this 30-day trial version to see how GFI FAXmaker can save valuable time for IT administrators and managers. 
(DEMO)

GFI EventsManager by GFI Software

June 2007 - (Free Research)
GFI EventsManager collects data from all devices that use Windows event logs, W3C, and Syslog and applies the best rules and filtering in the industry to identify key data. 
(TRIAL SOFTWARE) READ ABSTRACT |

GFI LANguard Security Event Log Monitor - Downloads by GFI Software

May 2006 - (Free Research)
GFI LANguard S.E.L.M. ships with a security event analysis engine which takes into account the type of security event, security level of each computer, when event occurred, role of computer and its operation system. 
(TRIAL SOFTWARE) READ ABSTRACT |

How to Fine-Tune your Contact Center by SearchCRM

August 2013 - (Free Research)
With call center software, best business practices can be difficult to navigate. But the payoff is worth investigating. In this handbook, readers find detailed explanations of the latest call center technologies as well as insight on call center management—including schedule and workforce management. 
(EGUIDE) READ ABSTRACT |

Forrester - A Custom Technology Profile: Leverage Cloud-Based Contact Center Technologies to Deliver Great Customer Experiences by Genesys

March 2013 - (Free Research)
In this white paper, explore the results of a survey from Forrester Research, Inc. to see how companies are dealing with contact center challenges and new technologies. 
(WHITE PAPER) READ ABSTRACT |

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant by GFI Software

December 2010 - (Free Research)
With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support. 
(WHITE PAPER) READ ABSTRACT |

GFI LANguard Network Security Scanner 8 by GFI Software

April 2007 - (Free Research)
GFI LANguard Network Security Scanner 8 is a network vulnerability management solution that scans the network and performs over 15,000 vulnerability assessments. It identifies all possible security threats and provides tools to patch and secure networks. 
(TRIAL SOFTWARE) READ ABSTRACT |

GFI MailArchiver by GFI Software

January 2005 - (Free Research)
The winner of this year's Best Mail Archiving award is GFI MailArchiver for Exchange. 
(ARTICLE) READ ABSTRACT |

Attachment Spam - The Latest Trend by GFI Software

March 2008 - (Free Research)
This white paper explains what makes spam such an unbearable problem and how spamming tactics are evolving daily to beat anti-spam software. 
(WHITE PAPER) READ ABSTRACT |

New Storage Buying Criteria for Shared Virtual Infrastructure by NetApp

September 2010 - (Free Research)
You can’t make the best storage decisions for your business if you’re not asking the right questions. Our “New Storage Buying Criteria for Shared Virtual Infrastructure RFP template” makes it easy. Use it to help ensure the solutions you choose can deliver extreme flexibility and efficiency, and a “future-proof” foundation. 
(WHITE PAPER) READ ABSTRACT |

Developing for the Future - The New Trend for Hosted VXML by West Interactive

June 2010 - (Free Research)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This webinar will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML. 
(WEBCAST) READ ABSTRACT |

Productivity Squared: The Benefits of Exchange and Lync Server 2013 Integration by Global Knowledge

September 2013 - (Free Research)
Significant changes in the architectures of and a wide array of new features in the Wave 15 versions of Lync 2013 and Exchange 2013 make these innovative products with industry-changing consequences. This white paper discusses the specific features and enhancements that complement both of the products and facilitate integration. 
(WHITE PAPER) READ ABSTRACT |

KnowledgeNote: Like a Fine Wine, Leads Get Better Over Time by KnowledgeStorm, Inc (E-mail this company)

February 2007 - (Free Research)
Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads. 
(WHITE PAPER) READ ABSTRACT |

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