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Compliance and Traceability in Regulated Manufacturing Industries Benchmark Report by SAP America Inc.
Read this Aberdeen report to learn how to overcome the challenges of compliance and traceability in manufacturing. more...
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Addressing the challenges of implementing a customer-centric strategy by Infor CRM

December 05, 2008 - (Free Research)
The need for customer insight and responsiveness to that insight is the foundation and driving rationale for the emerging CRM concept of continuous customer dialogue through multi-channel touchpoints. 
(WHITE PAPER) READ ABSTRACT |

Unified Communications: Strategic Value, Benefits and the Role of System Integrators by Hewlett-Packard Company

August 29, 2008 - (Free Research)
This white paper shows how current economic and technological trends increase the importance of efficient communication and collaboration processes for enterprises. Further, it demonstrates how unified communications (UC) can help companies to address these challenges. 
(WHITE PAPER) READ ABSTRACT |

Should Your Email Live In The Cloud? A Comparative Cost Analysis by Google Apps

January 05, 2009 - (Free Research)
This report presents a spreadsheet cost model to help you calculate your fully loaded on-premise email costs and compare it against cloud-based alternatives. Bottom line: Cloud-based email makes sense for companies or divisions as large as 15,000 users. 
(ANALYST REPORT) READ ABSTRACT |

Recovery Manager for Exchange - Free Trial! by ScriptLogic Corporation

April 10, 2009 - (Free Research)
Have you ever had to recover an email regarding an ex-employee whose account and mailbox no longer exists? Has HR ever asked you to find all emails involving certain employees, topics or associated dates? 
(TRIAL SOFTWARE) READ ABSTRACT |

VoIP and Lower TCO Will Drive Adoption of Hosted On-Demand Contact Centers by Five9

September 10, 2009 - (Free Research)
Read this paper to learn how organizations that have selected a hosted contact center solution have minimized or even eliminated the cost of their IT or telecom support departments. Keep reading to learn what the benefits a hosted contact center solution can have for your company. 
(WHITE PAPER) READ ABSTRACT |

Data Quality: A Survival Guide For Marketing by SAP America Inc

June 02, 2009 - (Free Research)
Direct marketing is about communicating a message to a specific prospect or customer. This white paper from Business Objects, an SAP company, focuses on these concepts as they pertain to marketing, and particularly as they are supported by data quality functions inside of the broader EIM framework. 
(WHITE PAPER) READ ABSTRACT |

eBook-- Defining an Email-Archiving Policy by Symantec Corporation

July 09, 2009 - (Free Research)
Read this chapter of the e-book Email Archiving Planning: Policies and Product Selection to learn how to create and implement a comprehensive policy on email archiving that will enforce how users manage and retain email messages. 
(EBOOK) READ ABSTRACT |

Email Archiving: Planning, Policies and Product Selection - Chapter 3 by SearchExchange

September 14, 2009 - (Free Research)
It's critical to identify the key features when selecting an email-archiving system for risk reduction. The most important part of the process is defining the company's email-retention goals and policies. This chapter will discuss several tips for choosing the proper email-archiving product features for your organization. 
(EBOOK) READ ABSTRACT |

WebFOCUS Business Intelligence Application Development & Deployment by Information Builders Inc. (E-mail this company)

WebFOCUS development and deployment solutions provide easy-to-use Web-based applications for unlimited numbers of users, tailored to their skill level and preferences regardless of location, as well as flexible and intuitive development tools for building applications. 
(SOFTWARE PRODUCT)

The Critical Role of Data Loss Prevention in Governance, Risk and Compliance by Mimecast

December 15, 2008 - (Free Research)
Read this paper and learn how a successful data leak prevention system can protect your business from internal threats in this age of regulatory compliance, risk, and governance. 
(WHITE PAPER) READ ABSTRACT |

The Business Benefits of Hosted Email Security for the SMB by Trend Micro GmbH

December 15, 2008 - (Free Research)
This white paper provides small business owners, midsize company executives, and functional IT staff with a deeper look at how hosted messaging security can help address and manage a dynamically changing threat environment. 
(WHITE PAPER) READ ABSTRACT |

Podcast - The Fine Art of Lead Follow-up by KnowledgeStorm, Inc (E-mail this company)

February 27, 2006 - (Free Research)
The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This podcast walks you through key strategies for implementing an effective lead follow-up and qualification process 
(PODCAST) READ ABSTRACT |

KnowledgeNote: What Research Tells Us About Lead Management and Follow-Up by KnowledgeStorm, Inc (E-mail this company)

May 23, 2005 - (Free Research)
The best practitioners of online marketing are those who meld Internet marketing and technology tools with timely follow-up and tried-and-true, old fashioned human contact. This paper walks you through key strategies for implementing an effective lead follow-up and qualification process. 
(WHITE PAPER) READ ABSTRACT |

Application Whitelisting: The Must Have Technology for Security and Compliance Today by McAfee, Inc.

September 03, 2009 - (Free Research)
In this webcast, learn ways to combat the malicious code of malware and trojans from McAfee's Stuart McClure. Gain insight into how application whitelisting, a means of providing security with less overhead without negative performance impact, can aid your compliance initiatives while not raising operational costs. 
(WEBCAST) READ ABSTRACT |

Email Archiving: Cut Costs, Improve Productivity, and Mitigate Risk by Mirapoint Software, Inc.

September 18, 2009 - (Free Research)
Mirapoint's RazorSafe™ email archiving appliance addresses e-discovery, email server management, end-user productivity, business mining, and compliance/audit challenges in an all-in-one solution. 
(WHITE PAPER) READ ABSTRACT |

Email Archiving: Do More with Less – Cut Costs and Improve Productivity by Mirapoint Software, Inc.

September 18, 2009 - (Free Research)
Learn how Mirapoint's RazorSafe™ email archiving appliance addresses email server management, end-user productivity, business mining, e-discovery, and audit challenges in an all-in-one solution. 
(WHITE PAPER) READ ABSTRACT |

Efficiency, Effectiveness and Customer Loyalty in the Insurance Contact Center by Infor CRM

July 22, 2009 - (Free Research)
Read this paper to learn how important an efficient and effective contact center is and how Infor CRM Epiphany Contact Center enables carriers to create a highly efficient, customer-centric, multichannel contact center, providing a better customer service experience and increasing customer loyalty. 
(WHITE PAPER) READ ABSTRACT |

The Fine Art of Lead Management and Follow-Up: What Research Shows About Lead Qualification and Nurturing by KnowledgeStorm, Inc (E-mail this company)

May 2006 - (Free Research)
The Internet has changed the dynamics of technology sales and marketing. While most marketing efforts emphasize generating leads, and most sales efforts are focused on closing sales, not enough consideration is given to the little-understood but vital middle ground of lead qualification. Learn more about industry best practices. 
(WHITE PAPER) READ ABSTRACT |

HEALTHsuite® - Claims Processing Software by RAM Technologies, Inc.

HEALTHsuite is an administrative claims processing system designed for health plans and other health care organizations. Rich in features and functions to support health plans of all sizes and types, HEALTHsuite supports all aspects of health care administration including HMO, Consumer Driven, Medicare, Medicaid and Federal Health Benefits. 
(ASP & SOFTWARE PRODUCT)

Controlling Electronic Information: Managing the Flood by RSD

August 2009 - (Free Research)
Many companies use electronic documents to conduct business, but there is only so much storage to hold all of this data. This expert webcast discusses how to archive messages without having to manually delete items on a monthly basis. Get practical archiving strategies to control your electronic information and meet compliance regulations. 
(WEBCAST) READ ABSTRACT |

Email As Part Of A Business Continuity Strategy: Why Always-On-Business Requires Always-On-Email by Mimecast

August 2009 - (Free Research)
The modern organization has email at the heart of its communications and business processes. This makes it critical to minimize both the downtime and loss of email upon the outset of a business continuity event. Maintaining access to email while upholding risk mitigation and compliance is a challenging endeavor. 
(WHITE PAPER) READ ABSTRACT |

Spam, Spammers, and Spam Control by Trend Micro GmbH

March 2009 - (Free Research)
This Ferris Research white paper looks at spam: what it is, how it is sent, and how it is filtered. It unravels the complexities and gives an accessible, factual overview into the scourge of spam. 
(WHITE PAPER) READ ABSTRACT |

Email Archiving: Mitigate Risk - Managing Compliance, eDiscovery, and Records Requests by Mirapoint Software, Inc.

September 2009 - (Free Research)
Learn the importance of email archiving and how it can help solve the many challenges facing organizations today with compliance, continuity in business knowledge, data retention policies and requests for electronic discovery. 
(WHITE PAPER) READ ABSTRACT |

The Critical Need for Encrypted Email and File Transfer Solutions by PGP Corporation

July 2009 - (Free Research)
Read this white paper for a discussion of the key issues related to encryption for both email and file transfer systems, some of the leading statutes that require sensitive content to be encrypted, and suggestions for moving forward with encryption. 
(ANALYST REPORT) READ ABSTRACT |

Solving Key Management Problems in Lotus Notes/Domino Environments by Sherpa Software

September 2009 - (Free Research)
Email management in the Lotus Notes environment has become increasingly difficult as the number of users and use for email continues to grow. Reads this white paper to get tips every Notes admin needs to manage the messaging server efficiently. 
(WHITE PAPER) READ ABSTRACT |

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