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Featured Sponsors
Cross-Channel Commerce: A Consumer Research Study by Oracle Corporation
April 25, 2011 - (Free Research)
The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
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Reshaping IT in a Consumer Driven Era by CA Technologies.
October 01, 2011 - (Free Research)
Mobile applications, smartphones, tablets, public cloud services, and social networking represent a new wave of technology adoption — one that significantly blurs the lines between business and personal domains. By unifying APM, IM, and SOM technologies, a successful service assurance implementation can focus an IT staff on business services.
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Through Engagement and Interaction, The LEGO Group Nurtures Loyalty Among Consumers by SAP America, Inc.
July 30, 2011 - (Free Research)
Read this brief Bloomberg Businesweek case study to learn how The LEGO Group has leveraged organizational changes— including implementing loyalty management software from SAP that integrates with its SAP ERP and CRM platform— to achieve a high level of consumer interaction and improve its customer experience.
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Service. Smarter. Thriving in the age of the empowered customer by IBM
January 30, 2012 - (Free Research)
In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale.
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Webcast: HP and AMD: The Price of Productivity by Hewlett-Packard Company
December 22, 2011 - (Free Research)
In this complimentary webcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises.
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Smarter Commerce for Consumer Electronics White Paper by IBM
January 30, 2012 - (Free Research)
When we talk about the world becoming increasingly interconnected, instrumented and intelligent, the most ubiquitous example is the smartphone. It collects and disseminates data while its users are at home and on the go, serving up just as much socially driven info as static, always-there web content. This white paper outlines smarter commerce.
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Strategy Guide to Converged Infrastructure in Retail by HP and Intel
October 20, 2011 - (Free Research)
Timely access to information is something retailers need to satisfy consumer needs and wants. HP’s Converged Infrastructure can improve customer service and give retailers a competitive advantage. Learn how, through the use of HP’s Converged Infrastructure, retail businesses can streamline/standardize equipment, and advance their technology.
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Podcast: HP and AMD: The Price of Productivity by Hewlett-Packard Company
December 22, 2011 - (Free Research)
In this complimentary podcast, explore some of the challenges the consumerization of IT has brought (and will bring) to today's enterprises.
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Lending and Credit Solution Brief by ILOG, an IBM Company
April 2008 - (Free Research)
This white paper discusses approaches for enabling greater product agility and efficiency in credit decisions, improving customer retention and attracting a higher number of new consumers.
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Risk Management and Product Delivery in Consumer Lending by ILOG, an IBM Company
September 2008 - (Free Research)
Amid the ongoing impact of the sub-prime meltdown and the ensuing credit crunch, lenders are facing a much tougher market than has been seen for some time. Business Rules Management Systems (BRMS) can enhance risk management, lending process streamlining and flexibility.
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Booz&Co: M-Commerce Comes of Age. Collaborate to Succeed by ComputerWeekly.com
September 2011 - (Free Research)
This perspective paper covers the forces that are driving the m-commerce market, the benefits available, and the kinds of business models and partnerships that are seeking to achieve that credible scale over time.
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The mobile print enterprise by ComputerWeekly.com
February 2012 - (Free Research)
Quocirca looks at the case for mobile printing in the enterprise and suggests best practices for a mobile print strategy.
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Sell. Smarter. Thriving in the age of the empowered customer by IBM
January 2012 - (Free Research)
Read this brief white paper and learn about some smarter commerce technologies available from IBM, including cross-channel selling, distributed order management, customer integration and collaboration and much more! You also will gain insight into different supply chain management platforms that IBM has to offer.
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BI for the CPG Industry - Supply Chain Visibility Drives Performance by SAP America, Inc.
January 2011 - (Free Research)
CPG companies are discovering that high product volume sales come at the expense of extreme data complexity. Companies struggle to maintain open lines of communication with retail customers and distributors trying to manage the flow of product. Learn how CPG companies deliver BI to business managers to better manage fluctuating product demand.
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European cross-border e-commerce by ComputerWeekly.com
January 2012 - (Free Research)
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
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Assessment Cross-Channel Experience Assessment by IBM
November 2011 - (Free Research)
This paper offers information on rapidly developing a cross-channel strategy that reflects current customer trends and priorities, assesses a company’s Channel Capability Maturity, and helps to determine optimal future maturity needed to support the channel strategy.
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