Due to an increased need for productivity in an ever-changing environment, more and more solution providers have turned to PSA tools to streamline operations and integrate third-party systems. In this expert e-Guide, sponsored by Autotask, you will be introduced to the advantages, concerns and available opportunities of key PSA functions. 

In this week’s Computer Weekly, we look at the IT challenges facing retailers, as consumers turn increasingly to web and mobile shopping channels. Oracle president Mark Hurd talks about how the supplier intends to simplify IT infrastructures. And new government CIO Andy Nelson discusses how he plans to transform Whitehall IT. Read the issue now. 

This final installment of a three-part series explores how automation builds on the stable, efficient base formed by a standardized, simplified, virtualized infrastructure to create a scalable resource to serve business needs. 

This white paper describes how today's end-to-end IT Service Management software can help you take control of the key business functions critical to most IT solution providers. Continue reading to learn more. 

This case study examines Equifax's process of implementing a Business Rule Management System (BRMS) and the lessons learned. It provides readers with an understanding of BRMS as well best practices should they choose to implement a BRMS. 

Complex software build and deployments can put a business on hold while upgrades and patches are rolled out to critical production environments. Watch this webcast and gain advice on how to approach “plan-driven deployment automation” in a step-by-step way, suited to your individual automation needs. 

Many organizations have failed to automate their Accounts Payable process due to myths and misconceptions related to the automation that often governs behavior. They're really missing out! Read this paper now and get to the bottom of five myths that may be holding your business back from great cost savings in your Accounts Payable department. 

<p>Choosing the right workload automation tool for your enterprise can be a daunting task. This white paper outlines the benefits of using cloud computing for workload automation and provides a checklist to help you select the right offering for your business.</p> 

<p>Many organizations are aware of how much easier the testing process would be if they had a testing automation strategy. Yet many are unsure of the best practices for developing a successful plan. This exclusive resource features insight on developing a successful test automation strategy from Agile testing expert, Lisa Crispin.</p> 

In this solution brief, discover how Tripwire IT security and compliance automation solutions provides the visibility, intelligence and automation of IT security controls needed to gain confidence in the protection of your data. 

In this presentation transcript, featuring Exchange pro, Lee Benjamin, you'll learn how to improve backup and recovery of your Exchange environment. Discover the new features of Exchange 2010 to enhance your backup and recovery efforts. Find out what you should know about clustering and how to avoid common pitfalls. 

Sign up today for this valuable webcast to learn how integrated Web-to-mainframe performance management can help you achieve higher levels of availability, performance and customer success rates. 

<p>In this e-guide find expert strategies for jump starting your test automation strategy. Also learn the benefits and drawbacks of taking on such a project and decide if it’s the right move for you.</p>