This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 

In this podcast, Ray Wang, Vice President at Forrester Research, offers insight on how to build a business case for enterprise resource planning (ERP) during the economic downturn - and save money in the process. 

This benchmarking study from ESI International identifies the trends impacting the project management function in IT industry in three areas: PMO maturity, measuring and reporting on PMO effectiveness, as well as training involvement. 

Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. 

Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 

Effective negotiations and management of telecom contracts can have a measurable impact on a business’ financial performance. 

<p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p> 

Many procurement organizations struggle to meet savings goals with an overworked staff using time-consuming, manual processes or outdated systems. Read this paper to learn how to better collaborate with key stakeholders, qualify suppliers, ensure a competitive bidding process, and negotiate contract terms with suppliers. 

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p> 

Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 

Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 

It is well-known that eCommerce transactions require a level of trust between participants in that trust, in this context, gives each partner confidence that the other will fulfil his part of a bargain in the future. 

<p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p>