Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita. 

Economies of scale, flexibility and costreduction – cloud advocates have made sure that we are familiar with these potential benefits, even if we have yet to agree on an exact definition of cloud computing. But doubters argue that none of these benefits will actually be available unless some fundamental security issues can be overcome. 

Read this paper to learn three ways your company can get the most out of its contracts by ensuring that the agreements you enter into are low in risk and that contractual terms are being observed and met. 

<p>Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support.</p> 

Read this case study to learn how BancVue utilized Sugar Professional to optimize their customer’s business models and extend the base model contract module for improved contract management. Continue reading to learn how BancVue is winning the war against the big banks with the help of Sugar Professional. 

<p>Read this paper to gain an approach to unifying utility company's information, processes and people to gain a 360-degree view of contracts, work orders and so much more, effectively enabling employees to make better-informed decisions which then reduce costs and elevate efficiency. Learn how case management can make your business smarter.</p> 

Outsourcing is the quest to offload either commodity or very specialized activities, so that staff can focus on work that truly adds value to the business. 

This research from Freeform Dynamics, based on a survey of end users,  identifies the challenges faced by IT departments and suppliers on software licensing, and offers advice to organisations on dealing with software licensing. 

<p>This special nine-page report from Computer Weekly analyses the challenges facing IBM, its financial performance, the services it offers.</p> 

<p><strong>High-tech companies face challenges keeping pace with new</strong> <strong>cloud-based business models, this study from Accenture reveals.</strong></p> 

Benchmark findings prove that a 5% reduction in spending can drive upwards of a 45% increase in net income, and migrating to automated spend analytics can capture a 30% higher rate of cost savings and a 27% higher rate of spend under manage­ment. This study will walk through a four-step process to help you start reaping these rewards. 

This paper outlines the findings of a survey of ECM decision makers as well as the implications and recommendations for compliance and records managers.