When Sun Country Airlines needed a solution to give employees data about flights and information to improve customer service and operations management, they turned to Blackberry. The Solution? Six highly useful applications were created for 50 BlackBerry smartphones to help airline employees check everything from delayed flights to lost baggage. 

After evaluating several customer relationship management solutions, including Salesforce.com, the company replaced NetSuite CRM with Microsoft Dynamics® CRM. Using Microsoft Dynamics CRM, the company cut call times in its customer support call center by 30%, reduced agent training time by 25 percent, and strengthened its growth capacity. 

This technical guide for database administrators and IT security experts demonstrates how you can protect your sensitive data with the native database encryption functions of Microsoft SQL Server 2008, such as cell-level encryption and Transparent Data Encryption, and manage and protect encryption keys with hardware security modules (HSMs). 

Register for this 45 minute webcast featuring Richard Moulds, author of "Key Management for Dummies" and EVP Product Strategy at Thales (formerly nCipher). Moulds will cover the different strategies and solutions needed when protecting data at rest, data in motion and data in use. 

In this white paper, Jon Oltsik, Principal Analyst at ESG, shows you where to start, how to focus on the real threats to data, and what actions you can take today to make a meaningful contribution to stopping data breaches. This is must read advice for storage and security professionals. 

Do you know what data transport technology options are available in today's market? This paper will help you assess economic, operational, and security factors involved in selecting data transport technology and present Ethernet carrier services as an attractive data transport option. 

This paper offers thought leadership to help you address challenges surrounding information security and compliance issues. It will also introduce you to the value and importance of a hardware security module as a key part of any successful information security program. 

Leadership teams in today's strongest sales groups have discovered best practices to achieve exponential results. This SAP Executive Insight looks at leading-edge companies and examines how they excel in areas where most sales organizations struggle. 

Watch this webcast to learn key considerations for building a new data center. Receive strategies for each step of your infrastructure construction, from the data center design to finding the right contractor to carry out the project. 

The purpose of this white paper is to highlight best practices of identifying and managing changes that might occur on a construction project, and provide a process to effectively manage changes on construction projects. 

Implementing Enterprise Resource Planning (ERP), Contact Relationship Management (CRM), and Enterprise Asset Management (EAM) is complicated. Here are six simple steps to take to manage that complexity. 

This white paper recognizes three principal solution areas in the capital project delivery lifecycle: project design, project execution, and organizational governance. In particular, it addresses the area of project execution and the means available today to drive successful project delivery on a consistent basis.