In this white paper, learn all about IBM's smarter commerce approach, which considers the entirety of the business-to-business (B2B) and business-to-consumer (B2C) experience. Read on and gain insight into how you can separate yourself from the competition by offering outstanding customer care in the days, months and even years after a sale. 

In this paper, IDC Insight highlights the important elements of the IBM Smarter Commerce announcement and looks at the implications of the announcement in the context of a powerful movement that is occurring in the commerce solutions marketplace, both business to business (B2B) and business to consumer (B2C). 

Read this informative paper to discover how you can tap into your consumer's social media behaviours for useful data. 

This white paper explains how users, managers, and network administrators view and utilize SharePoint. It also explains how SharePoint works for both SharePoint users and architects. 

Most organizations strive for efficiency because it ties to cost savings and better performance, while helping to anchor competitive advantages. However, improving efficiency requires organizations to continually seek new methods of managing increasingly complex business processes. 

Attend this webcast, led by seasoned Datalink storage experts, to learn exactly what deduplication can do for you-what's real and what's hype. 

Constant product innovation has contributed to a thriving equipment-manufacturing industry, however, fewer time-saving tools are available to QA than developer groups. As a result, testing is becoming an innovation barrier. This paper examines the innovation barrier: its causes, effects, & what’s needed to restore the vigorous pace of innovation. 

Research from KnowledgeStorm shows that a high percentage of leads that begin their research on the Web ultimately result in an active project. The technology vendors that nurture these Early Stage leads are often in a better selling position than those vendors that later "pile on" to more advanced, but also more competitive, leads. 

Learn how to manage your electronic tools before they manage you. This paper will teach you how to properly utilize your office technologies and set effective communication rules with your project team. 

Think about the ways your business could perform better if your employees were connected to each other and to your data. This article tackles some typical business collaboration challenges and how servers can help conquer them. 

A significant number of younger employees today blur the boundaries between their business and private email accounts out of frustration with their corporate IT infrastructure. This white paper reveals the key findings of a work habits report centering on email communication, and reveals how you can encourage your users to communicate responsibly. 

This white paper addresses the issues and challenges surrounding remote collaboration, exploring just how to succeed in this new world of work. 

This report from Cisco provides insight into the mindset, expectations and behaviour of the world's next generation of workers and what this will mean for businesses in preparing to accommodate the demands of this workforce.