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CRM Your Salespeople Will Love by Oracle Corporation September 2007 - (Free Research) Customer Relationship Management (CRM) can bring enormous benefits to companies, but only if users adopt it. Explore user adoption problems and an overview of the newest CRM features designed to drive ease of use and high rates of user adoption.  (WHITE PAPER) READ ABSTRACT |

How to Profit in a Downturn: 4 Customer-centric Strategies for Growth in a Challenging Market by Pivotal CRM, a CDC Software solution February 2009 - (Free Research) In this white paper, learn how your organization can use customer-centric strategies and CRM tools to maximize the value and loyalty of your customer base. Gain insight into new areas of opportunity and do more with less in a time of economic uncertainty.  (WHITE PAPER) READ ABSTRACT |

Open Storage: Revolutionizing the Storage Status Quo by Sun Microsystems, Inc. November 2008 - (Free Research) This paper discusses the use of industry standard servers, with an abundance of CPU and memory as storage controllers by leveraging industry standard hardware and general purpose software to create a high performance storage architecture.  (WHITE PAPER) READ ABSTRACT |

Turning the Tide with Perimeter Email Protection and Filtering Engines by Concentric May 2009 - (Free Research) Turning the tide of spam and other email threats that are destroying the business value of email requires new technology. The volume of spam and other email threats is growing and the cost of protecting email systems is increasing. Download this white paper for solutions to this growing problem.  (WHITE PAPER) READ ABSTRACT |

Podcast: Data Center Construction and Renovation by Dell, Inc. and Intel November 2009 - (Free Research) Listen to this podcast to learn key considerations for building a new data center. Receive strategies for each step of your infrastructure construction, from the data center design to finding the right contractor to carry out the project.  (PODCAST) READ ABSTRACT |

Data Center Construction and Renovation by Dell, Inc. and Intel November 2009 - (Free Research) Watch this webcast to learn key considerations for building a new data center. Receive strategies for each step of your infrastructure construction, from the data center design to finding the right contractor to carry out the project.  (WEBCAST) READ ABSTRACT |

Making the News: Dell helps a media company maintain its competitiveness in the evolving news business, reducing the time needed to publish breaking stories by 50 percent by Dell, Inc. and Intel February 2008 - (Free Research) This case study looks at Media General a large regional communications company with over four dozen TV stations and newspapers plus an extensive online service. With the rapidly growing demand for online services and the changing online environment Media General turned to Dell for solutions.  (CASE STUDY) READ ABSTRACT |

Data Center Projects: System Planning by APC February 2009 - (Free Research) The planning sequence described in this paper covers the design of the data center's physical infrastructure layer, whose job it is to house, power, cool, and protect the data center's computing and network functions.  (WHITE PAPER) READ ABSTRACT |

Email and Web Security SaaS by Webroot Software, Inc. April 2009 - (Free Research) Read this paper to learn about the many offerings of Webroot's Software as a Service (SaaS)-delivered e-mail and Web security suites, including anti-spam, anti-spyware, anti-virus, and email archiving and encryption.  (WHITE PAPER) READ ABSTRACT |

ITIL V3 and the PMBOK® - Distinct but Complementary by Global Knowledge December 2008 - (Free Research) This white paper examines the IT Infrastructure Library Version 3® (ITIL V3®) and the Project Management Body of Knowledge (PMBOK).  (WHITE PAPER) READ ABSTRACT |

Storage Evolution: Leveraging and Revolutionizing your Storage Network by Sun Microsystems, Inc. June 2009 - (Free Research) It's been estimated that Open Storage architectures will make up just under 12 % of the market by 2011, fueled by the industry's need for more scalable and economic storage. The following podcast will present the ideas and strategies of Open Storage and the key benefits it delivers to storage architectures.  (PODCAST) READ ABSTRACT |

Combating Spam: Building a Business Case for Anti-Spam Technology by KnowledgeStorm Webinars (E-mail this company) September 2004 - (Free Research) The following KnowledgeStorm Webinar focuses on Enterprise Spam filtering and how to combat spam. Featuring expert commentary from Nucleus Research analyst Shruti Yadav, the Webinar offers advice to organizations grappling with the growing problem of spam. Duration- 60 minutes.  (WEBCAST) READ ABSTRACT |

SharePoint: How It's Leveraged and How It Works by Global Knowledge October 2008 - (Free Research) This white paper explains how users, managers, and network administrators view and utilize SharePoint. It also explains how SharePoint works for both SharePoint users and architects.  (WHITE PAPER) READ ABSTRACT |

Agile Development: Sure-Fire Ways to Fail When You Scale by VersionOne Inc. September 2008 - (Free Research) While there are many "how to" options to extending agile beyond a few teams, this white paper focuses on critical recommendations for organizations moving to full-scale agile development. Avoiding these pitfalls can mean the difference between...  (WHITE PAPER) READ ABSTRACT |

Enterprise Knowledge Workers: Understanding Risks and Opportunities by SAP America Inc November 2007 - (Free Research) Learn about collaboration-intensive knowledge work, IT challenges, and related costs. Enterprise workers need access to information across disciplines, better contextual information, and collaboration tools, to protect data int...  (WHITE PAPER) READ ABSTRACT |

Going Mobile: Developing an Application Mobilization Plan for Your Business by BlackBerry June 2008 - (Free Research) The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems.  (WHITE PAPER) READ ABSTRACT |

Integration as Key to SaaS Adoption and Provider Opportunity by Cast Iron Systems December 2009 - (Free Research) In this informative research report you'll discover the business drivers behind adopting SaaS solutions, the critical role of integration and a comprehensive checklist of integration alternatives to consider for end users and SaaS providers.  (ANALYST REPORT) READ ABSTRACT |

The Impact of Lean on Consumer Product Manufacturers by SAP AG February 2007 - (Free Research) Discover the impact of Lean on consumer product manufacturers and gain key tips in implementing successful Lean initiatives across the enterprise.  (WHITE PAPER) READ ABSTRACT |

Business Intelligence: The Definitive Guide for Midsize Organizations by SAP AG June 2008 - (Free Research) Business intelligence (BI) allows organizations to better understand, analyze, and even predict what's occurring in their company.  (WHITE PAPER) READ ABSTRACT |

Strategies for Profitable Growth - Aerospace & Defense Manufacturing by SAP AG January 2005 - (Free Research) Examine the comprehensive strategies, solutions, and best practices for the aerospace and defense (A&D) manufacturing industry based on technical and business expertise. Learn best practices and strategies for profitable growth in your business.  (WHITE PAPER) READ ABSTRACT |

Getting Value from Industry Best Practices the High-Tech Supply Chain Challenge by SAP AG September 2008 - (Free Research) Supply chain operations play a vital role in the success of any consumer or high-tech original equipment manufacturer (OEM). This SAP Executive Insight examines how the adoption of industry best practices can add value to your organization.  (WHITE PAPER) READ ABSTRACT |

Delivering Customer Value: Innovative Approaches to Maintain Competitive Success by SAP AG July 2007 - (Free Research) This paper explores the concepts of sales growth in relation to understanding who your customers are, connecting a go-to-market strategy with technology, and using technology to sharpen internal practices.  (WHITE PAPER) READ ABSTRACT |

Still Struggling to Reduce Call Center Costs without Losing Customers? by SAP AG February 2008 - (Free Research) Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset.  (WHITE PAPER) READ ABSTRACT |

Retail Today: Understand Customers, Anticipate Needs, and Inspire Loyalty by SAP AG December 2007 - (Free Research) Read how the software and tools SAP provides can help retailers succeed today by understanding their customers, anticipating their needs, and inspiring their loyalty as long-term customers by meeting those needs as they arise.  (WHITE PAPER) READ ABSTRACT |

Differentiation through Service Excellence Driving Customer Loyalty and Service Profitability by SAP AG September 2008 - (Free Research) The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.  (WHITE PAPER) READ ABSTRACT |

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